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Troubleshooting, Indicators

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10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator : Paper Misfeed indicator : Original Misfeed indicator : Load Paper indicator : Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Waste Staple Full indicator : Service Call indicator Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . Appears when an original misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . Appears when paper runs out. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . Appears when toner runs out. For details about adding toner, see "Adding Toner", Maintenance and Specifications . Appears when staples run out. For details about adding staples, see "Adding Staples", Maintenance and Specifications . Appears when the waste toner bottle is full. Contact your sales or service representative. Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting . Appears when the waste staple receptacle is full. Contact your service representative. Appears when the machine is malfunctioning or requires maintenance. 151

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	7
Symbols Used in the Manuals	7
Model-Specific Information	8
Names of Major Features	9
1. What You Can Do with This Machine	11
I Want to Save Paper	11
I Want to Convert Documents to Electronic Formats Easily	12
I Want to Register Destinations	13
I Want to Operate the Machine More Effectively	14
You Can Customize the [Home] Screen as You Like	15
You Can Make Copies Using Various Functions	16
You Can Print Data Using Various Functions	17
You Can Utilize Stored Documents	18
You Can Connect Two Machines for Copying	19
You Can Send and Receive Faxes without Paper	20
You Can Send and Receive Faxes Using the Internet	22
You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed	24
You Can Use the Facsimile and the Scanner in a Network Environment	25
You Can Prevent Information Leakage (Security Functions)	26
You Can Monitor and Set the Machine Using a Computer	27
You Can Prevent an Unauthorized Copy	28
2. Getting Started	29
Guide to Names and Functions of Components	29
Guide to Components	29
Guide to Functions of the Machine's Options	32
Guide to Functions of the Machine's External Options	32
Guide to the Names and Functions of the Machine's Control Panel	34
How to Use the [Home] Screen	37
Adding Icons to the [Home] Screen	38
Adding icons to the [Home] screen using Web Image Monitor	39
Adding icons to the [Home] screen using the User Tools	39
Registering Functions in a Program	42
Example of Programs	44
Turning On/Off the Power	47
Turning On the Main Power	47
Turning Off the Main Power	47
When the Authentication Screen is Displayed	49
User Code Authentication Using the Control Panel	49
Logging In Using the Control Panel	49
Logging Out Using the Control Panel	50
Placing Originals	51
Placing Originals on the Exposure Glass	51
Placing Originals in the Auto Document Feeder	51
3. Copy	53
Basic Procedure	53
Auto Reduce / Enlarge	54
Duplex Copying	56
Combined Copying	58
One-Sided Combine	59
Two-Sided Combine	60
Copying onto Custom Size Paper from the Bypass Tray	63
Finishing	64
Staple	64
Punch	66
Fold	68
Z-fold	68
Half Fold	70
Letter Fold-out	71
Letter Fold-in	73
Double Parallel Fold	74
Gate Fold	75
Storing Data in the Document Server	76
4. Fax	77
Basic Procedure for Transmissions (Memory Transmission)	77
Registering a Fax Destination	79
Deleting a Fax Destination	80
Transmitting while Checking Connection to Destination (Immediate Transmission)	82
Canceling a Transmission	84
Canceling a Transmission Before the Original Is Scanned	84
Canceling a Transmission While the Original Is Being Scanned	84
Canceling a Transmission After the Original Is Scanned	85
Sending at a Specific Time (Send Later)	86
Storing a Document	87
Sending Stored Documents	88
Printing the Journal Manually	90
5. Print	91
Quick Install	91
Displaying the Printer Driver Properties	92
Standard Printing	93
When Using the PCL 6 Printer Driver	93
Locked Print	94
Sending a Locked Print File	94
Printing a Locked Print File Using the Control Panel	94
Hold Print	96
Sending a Hold Print File	96
Printing a Hold Print File Using the Control Panel	96
Stored Print	98
Sending a Stored Print File	98
Printing a Stored Print File Using the Control Panel	99
6. Scan	101
Basic Procedure When Using Scan to Folder	101
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	102
Step 1: Confirming the user name and computer name	102
Step 2: Creating a shared folder on a computer running Microsoft Windows	103
Step 3: Specifying access privileges for the created shared folder	104
Registering an SMB Folder	104
Locating the SMB folder manually	106
Locating the SMB folder using Browse Network	106
Deleting an SMB Registered Folder	107
Entering the Path to the Destination Manually	108
Basic Procedure for Sending Scan Files by E-mail	109
Registering an E-mail Destination	110
Deleting an E-mail Destination	111
Entering an E-mail Address Manually	112
Basic Procedure for Storing Scan Files	113
Checking a Stored File Selected from the List	114
Specifying the File Type	115
Specifying Scan Settings	116
7. Document Server	117
Storing Data	117
Printing Stored Documents	119
8. Web Image Monitor	121
Displaying Top Page	121
Viewing Received Fax Documents Using Web Image Monitor	123
9. Adding Paper and Toner	125
Loading Paper into Tray 1	125
Loading Paper into the A3/11 × 17 Tray Unit	127
Loading Paper into Trays 2 and 3	128
Loading Tab Stock into Trays 2 and 3	129
Loading Paper into the Bypass Tray	130
Settings to Use the Bypass Tray under the Printer Function	132
Setting the paper size using the control panel	132
Setting custom size paper using the control panel	133
Setting thick paper or OHP transparencies using the control panel	133
Loading Paper into the Large Capacity Tray	135
Recommended Paper Sizes and Types	137
Thick Paper	148
Adding Toner	149
Sending Faxes or Scanned Documents When Toner Has Run Out	150
Disposing of Used Toner	151
10. Troubleshooting	153
Indicators	153
When an Indicator for the [Check Status] Key Is Lit	155
Panel Tone	157
When You Have Problems Operating the Machine	158
When Messages Are Displayed on the Control Panel	165
Messages Displayed When Using the Copy/Document Server Function	165
When the memory becomes full while using the copy/document server function	170
Messages Displayed When Using the Facsimile Function	170
When the memory becomes full while using the facsimile function	186
Messages Displayed When Using the Printer Function	186
Status messages	186
Messages displayed on the control panel when using the printer function	187
Other messages	192
Messages Displayed When Using the Scanner Function	201
When Messages Are Displayed on Your Computer Screen	216
Messages Displayed When Using the Scanner Function	216
11. Appendix	223
Trademarks	223