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Ricoh IM 550F User Guide - Page 124

When You Cannot Print a Document even if the Printer Driver Is Installed, Driver, Installation Guide

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4. Print DZC950 Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: "When You Cannot Print a Document even if the Printer Driver Is Installed", Driver Installation Guide 3. When the installation is complete, click [Finish]. 122

Section	Page
IM 550/600 series <User Guide Selected Version>	1
How to Read the Manuals	3
Symbols Used in the Manuals	3
TABLE OF CONTENTS	4
1. Getting Started	11
Turning On and Off the Power	11
Turning On the Main Power	11
Turning Off the Main Power	12
Energy Saving Mode	12
Guide to Names and Functions of Components	14
Exterior: Front and Left View	14
Exterior: Front and Right View	16
Exterior: Rear and Left View	18
Interior: Front View	20
Names and Functions of the Control Panel	21
Touch Panel/Interface	21
LED Indicators	22
Order of Option Installation	24
Attaching the Paper Feed Unit	25
Installing the Wireless LAN Interface Board	28
Installing the IEEE 1284 Interface Board	30
Installing the Device Server Option	32
Installing the File Format Converter	35
Installing SD Card Options	37
Changing the Display Language	40
How to Use the Home Screen	41
Intuitive Screen Operation Using Fingertips	43
How to Use the Copy Screen	46
How to Use the Copy Screen (Standard View)	46
How to Use the Copy Screen (Full View)	48
Changing the Layout or Display of the Keys of the Copy Function	49
How to Use the Fax Screen	51
Customizing the [Settings] Screen	51
How to Use the Scanner Screen	54
Customizing the [Send Settings] Screen	54
Adding a Frequently Used Application or Widget to the Home Screen	57
Adding an Icon/Widget to the Home Screen	58
Moving or Deleting Icons and Widgets	58
Creating a Folder to Organize Icons	59
Registering Frequently Used Settings as a Program	60
Registering Settings as a Program	61
Changing the Contents of the Program	62
Logging In from the Control Panel	64
Logging In by Entering the User Name and Password	65
Logging In Using an IC Card	66
Logging In Using a Mobile Device	67
Authenticating Using the User Code	68
Changing the Login Password	68
Placing an Original on the Exposure Glass	71
Placing an Original in the Auto Document Feeder (ADF)	73
2. Copy	77
Basic Procedure for Copying Documents	77
Making Enlarged or Reduced Copies	79
Specifying a Copy Ratio or Size	79
Enlarging or Reducing According to the Paper Size	81
Reducing Slightly to Increase the Margins	82
Duplex Copying	84
Combining and Copying a Multi-page Original onto a Single Sheet of Paper	86
Copying Onto Envelopes	89
Copying Onto Envelopes in the Bypass Tray	89
Copying Onto Envelopes in the Paper Tray	90
Copying in Page Order or for Each Page Number	92
3. Fax	95
Basic Procedure for Transmitting Faxes	95
Registering Fax Numbers in the Address Book	98
Registering a Fax Number and Send Conditions	98
Changing/Deleting the Registered Data Such as Fax Number	100
Displaying a Preview before Sending a Fax	101
Viewing the Transmission Result of Sent Faxes	103
Confirming the Information on the Fax Screen	103
Checking the Result in Communication Result Report	105
Checking the Result in Immediate TX Result Report	105
Checking the Result in Communication Failure Report	105
Checking the Result in Error Report	105
Viewing Memory Storage Report	105
Checking by E-mail	106
Confirming the Information in Web Image Monitor	107
4. Print	109
Installing the Printer Driver by Using Device Software Manager Installer	109
Installing Device Software Manager from the CD-ROM	109
Installing Device Software Manager from the Downloaded File	111
Installing the Printer Driver for Network Connection (Windows)	115
Installing the PCL 6 Printer Driver from the CD-ROM	115
Installing the PostScript 3 Printer Driver from the CD-ROM	118
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File	120
If the Machine Cannot Be Found	121
Installing the Printer Driver for Network Connection (OS X/macOS)	125
Installing the PPD file	125
Registering the Machine in [Print & Scan] or [Printers & Scanners]	126
Specifying the Option Settings	129
Basic Procedure for Printing Documents	131
Printing a Document in Windows	131
Printing a Document in OS X/macOS	133
Printing on Both Sides of Paper	136
Specifying 2-sided Print (Windows)	136
Specifying 2-sided Print (OS X/macOS)	137
Combining and Printing Multiple Pages on a Single Sheet of Paper	138
Specifying the Combine 2 Originals Function (Windows)	138
Specifying the Combine 2 Originals Function (OS X/macOS)	139
Printing on Envelopes	140
Printing Documents Stored in the Printer from the Control Panel	143
Printing from a USB Flash Memory Device or SD Card Directly	144
Printable File Formats	144
Printing from a Memory Storage Device	145
5. Scan	147
Scanning Documents and Sending the Scanned Data by E-mail	147
Basic Procedure for Sending an E-mail	147
Registering the E-mail Destination Specified When Sending an E-mail in the Address Book	149
Scanning Documents and Sending the Scanned Data to a Folder	152
Printing the Check Sheet	152
Confirming the Computer Information (Windows)	153
Creating a Shared Folder (Windows)	154
Confirming the Computer Information (OS X/macOS)	157
Creating a Shared Folder (OS X/macOS)	157
Registering the Created Shared Folder in the Address Book	159
Basic Procedure for Performing Send to Folder	161
Scanning an Original with Suitable Quality and Density	163
Specifying the File Type or File Name When Scanning a Document	166
6. Document Server	169
Storing Documents in Document Server	169
Printing Documents in Document Server	171
Printing a Document with the Settings Specified When Scanned	171
Changing the Print Settings to Print a Document	172
Specifying a Page to Print	174
7. Web Image Monitor	177
Using Web Image Monitor	177
What You Can Do on the Web Image Monitor	178
Web Image Monitor Screen	179
Specifying Web Image Monitor Help	180
8. Adding Paper and Toner	183
Loading Paper into the Paper Tray	183
Loading Paper into Tray 1 to 5	183
Loading Paper into the Bypass Tray	188
Specifying Regular Sizes Using the Control Panel	189
Specifying a Custom Size Paper Using the Control Panel	190
Specifying Paper Type and Thickness Settings	190
Recommended Paper Sizes and Types	192
Tray 1	192
Paper Feed Unit	193
Bypass Tray	194
Notes on Special Paper	195
Paper Thickness for Each Paper Weight	195
Unusable Paper	196
Paper Storage	197
Saving Printouts	197
Thick Paper Orientation and Recommended Status	199
Envelope Orientation and Recommended Status	200
Using the Copy Function	201
Using the Printer Function	201
Loading Orientation-fixed Paper or Two-sided Paper	202
Copying onto Letterhead Paper	202
Printing onto Letterhead Paper Using the Printer Driver	203
Recommended Original Size and Weight	204
Replacing the Toner	205
Watching the Video for Replacing the Toner	205
How to Replace the Toner	206
Precautions When Storing Toner	209
Precautions When Replacing the Toner	209
Disposing Exhausted Toners	211
Replacing the Waste Toner Bottle	212
Watching the Video for Replacing the Waste Toner Bottle	212
How to Replace the Waste Toner Bottle	213
Precautions When Replacing the Waste Toner Bottle	215
Disposing the Used Waste Toner Bottle	217
9. Troubleshooting	219
Alert Sounds	219
Checking the Indicators, Icons, and Messages on the Control Panel	221
When an Icon Is Displayed with a Message	221
When the [Check Status] Indicator Is Lit or Flashing	223
When the Machine Cannot Be Operated	225
When the Machine Does Not Respond Correctly to an Operation on the Control Panel	225
When the Machine Does Not Respond Correctly to an Operation from a Computer	229
When a Message Appears and the Machine Cannot Be Operated	231
When a Message Appears While Using the Copy Function	234
When a Message Appears While Using Document Server	235
When a Message Appears While Using the Fax Function	236
Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed	236
Messages that Appear When the Machine Cannot Connect to the Network	237
Messages that Appear When the Remote Fax Function Is Unavailable	246
When a Message Appears While Using the Printer Function	251
Messages that Appear without Error Codes	251
Messages that Appear with Error Codes	263
When a Message Appears While Using the Scanner Function	265
Messages that Appear on the Control Panel	265
Messages that Appear on the Computer	272
When Other Messages Appear	279
Messages that Appear When Machine Login Fails	282
Messages that Appear When Logging in to the Machine Using an IC Card Fails	288
Messages that Appear When the LDAP Server Is Unavailable	289
Messages that Appear When There Is a Problem with the Certificate	290
Messages that Appear When an Application Site Cannot Be Used	292
When Paper or an Original Is Jammed	293
If Paper Jams Occur Frequently	294
10. Specifications for the Machine	299
Model-Specific Information	299
List of Specifications	300
Specifications for the Main Unit	300
Specifications for the Document Server	307
Specifications for Facsimile	307
Specifications for Printer	313
Specifications for Scanner	315
Specifications for the ADF	319
Specifications for Paper Feed Unit	319
Specifications for IEEE 1284 Interface Board	320
Specifications for Wireless LAN Board	320
Specifications for Device Server Option	321
The Setting Values of the Transmission Function	322
Send Email	322
Send to Folder	323
Broadcast Transmission	324
Printable Area and Margin	325
Machine Options	326
Guide to Functions of the Machine’s External Options	326
Guide to Functions of the Machine’s Internal Options	326
Functions Requiring Optional Configurations	329
Copy Function	329
Facsimile Functions	329
Printer Function	330
Scanner Function	330
Others	330
Function Compatibility	332
11. Legal and Contact Information	335
Environmental Regulations	335
ENERGY STAR Program	335
Energy Saving Functions	335
User Information on Electrical and Electronic Equipment (mainly Europe)	336
Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste	336
All Other Users	337
For Turkey only	337
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)	337
Environmental Advice for Users (mainly Europe)	338
Users in the EU, Switzerland and Norway	338
Notes to users in the state of California (Notes to Users in USA) (mainly North America)	338