Ricoh MP 5055 User Guide - Page 232
When there is a problem connecting to the scanner, Access Mask settings in User
View all Ricoh MP 5055 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 232 highlights
10. Troubleshooting Message Cause Solution "Scanner is in use for other function. Please wait." A function of the machine other than the Scanner function is being used such as the Copier function. • Wait for a while, and then connect to the network again. • Cancel the job that is being processed. Press [Stop]. Follow the instructions in the message that appears and exit the function that is running. "Scanner is not available on the specified device." The TWAIN scanner function Contact your service representative. cannot be used on this machine. "Scanner is not ready. Check the scanner and the options." The ADF cover is open. Check whether the ADF cover is closed. "The name is already in use. Check the registered names." You tried to register a name that is already in use. Use another name. When there is a problem connecting to the scanner Message Cause "Cannot connect to the scanner. Check the network Access Mask settings in User Tools." An access mask is set. "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.) The main power of the previously used scanner is not set to "On". Solution For details about an access mask, contact your administrator. Check whether the main power of the scanner used for the previous scan is turned on. 230