Ricoh P 311 Firmware Update Guide - Page 15

Troubleshooting 9. Wait until the Home screen (M 320FB/320F) or "Ready" (P 310/311/M 320) appears on the machine's control panel. If the Home screen (M 320FB/320F) or "Ready" (P 310/311/M 320) does not appear on the machine's control panel after one minute, the update is not complete. If this happens, see page 10 "If Initialization Does not end Following a Firmware Update". 10. Print the configuration page. Confirm that the firmware has been updated by checking its version (shown under "Firmware Version" on the configuration page). For details about how to print, see page 4 "Before Updating the Firmware". 11. Reconnect the cables as they were before the update. • In addition to printing a configuration page, you can check the machine's firmware version by accessing the machine using a Web browser. For details, see "Checking the System Information" in User's Guide. Firmware Update Tool Messages The following table lists the firmware update tool messages that can appear during a firmware update, and explains the likely causes of those messages and what action to take when they appear. (Messages are alphabetically ordered.) Message Causes Solutions Can't open ROM file. Please check ROM file. The firmware file (*.brn) or setting file (*.ini) is not stored in the same folder as the update tool. (Note that the setting file only exists when you are using a computer running a Windows operating system.) Make sure that the firmware file (*.brn) and setting file (*.ini) are stored in the same folder as the update tool. Also, make sure that you do not modify the setting file. The path to the location of the update tool is too long. Make sure that the path to the update tool is not too long. For convenience, save the update tool in a subfolder directly under your computer's C: drive. Connecting... Your computer is searching the network for the machine. Wait a while until the machine is found. 13