Ricoh P C200W Paper and Specialty Media Guide - Page 24

Troubleshooting, Unacceptable paper

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Guidelines for selecting and using paper 24 y The primary rib pattern should not have any ribs closer than 3 mm (0.12 in.) to the outside edge of paper and envelopes. This rib allowance keeps the media from stubbing into a rib that is too close to the edge of the media. y The maximum rib spacing of the primary rib pattern should not be greater than 20 mm (0.79 in.). The spacing keeps the leading edge of the media flat as it moves through the system. Troubleshooting The following table provides solutions to some common card stock and label problems. For more troubleshooting information, see your printer documentation. Problem Print on heavy stock is blurred or out of focus. Toner rubs off the page. Printing shows voids. Solution Make sure the Paper Type setting is correct for your print material. Note: Card stock in excess of 203 g/m2 (54‑lb bond) may not produce acceptable print results. Print on five sheets of paper, wait for approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. Make sure the Paper Type setting is correct for your print material. Use material that is lighter than 300 g/m2. Print on five sheets of paper, wait for approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. Change the Paper Type to Plain Paper. Print on five sheets of paper, wait for approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. Unacceptable paper Test results indicate that the following paper types are at risk for use with laser printers: y Chemically treated papers used to make copies without carbon paper, also known as carbonless papers. y Preprinted papers with chemicals that may contaminate the printer. y Preprinted papers affected by the temperature in the printer fuser. y Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.), such as optical character recognition (OCR) forms. Sometimes, registration can be adjusted with an application to print successfully on these forms. y Coated papers (erasable bond), synthetic papers, or thermal papers. y Rough-edged, rough, or heavily textured surface papers or curled papers. y Recycled papers that fail EN12281:2002 (European testing). y Paper weighing less than 60 g/m2 (16 lb). y Multiple part forms or documents. y Thermal paper and inkjet paper.

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Guidelines for selecting and using paper
24
y
The primary rib pattern should not have any ribs closer than 3 mm (0.12 in.) to the outside edge of paper and
envelopes. This rib allowance keeps the media from stubbing into a rib that is too close to the edge of the
media.
y
The maximum rib spacing of the primary rib pattern should not be greater than 20 mm (0.79 in.). The spacing
keeps the leading edge of the media flat as it moves through the system.
Troubleshooting
The following table provides solutions to some common card stock and label problems. For more
troubleshooting information, see your printer documentation.
Problem
Solution
Print on heavy stock is blurred
or out of focus.
Make sure the Paper Type setting is correct for your print material.
Note:
Card stock in excess of 203 g/m
2
(54-lb bond) may not produce acceptable
print results.
Print on five sheets of paper, wait for approximately five seconds, and then print
five more sheets of paper to remove any toner that may have accumulated.
Toner rubs off the page.
Make sure the Paper Type setting is correct for your print material.
Use material that is lighter than 300 g/m
2
.
Print on five sheets of paper, wait for approximately five seconds, and then print
five more sheets of paper to remove any toner that may have accumulated.
Printing shows voids.
Change the Paper Type to Plain Paper.
Print on five sheets of paper, wait for approximately five seconds, and then print
five more sheets of paper to remove any toner that may have accumulated.
Unacceptable paper
Test results indicate that the following paper types are at risk for use with laser printers:
y
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers.
y
Preprinted papers with chemicals that may contaminate the printer.
y
Preprinted papers affected by the temperature in the printer fuser.
y
Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm
(± 0.9 in.), such as optical character recognition (OCR) forms. Sometimes, registration can be adjusted with an
application to print successfully on these forms.
y
Coated papers (erasable bond), synthetic papers, or thermal papers.
y
Rough-edged, rough, or heavily textured surface papers or curled papers.
y
Recycled papers that fail EN12281:2002 (European testing).
y
Paper weighing less than 60 g/m
2
(16 lb).
y
Multiple part forms or documents.
y
Thermal paper and inkjet paper.