Ricoh Priport DX 4640PD Operating Instructions - Page 154

Troubleshooting Message Causes Solutions Communication error has occurred. Turn the main power switch off then on. Turn the operation switch off and on. - If the message appears again, contact your service representa- tive. Print image is larger than the selected paper size. Change paper size. The master image previously printed is larger than the paper. The image exceeds the paper size. Make prints after pressing [Exit] and selecting the paper size again. Duplex Unit is The duplex unit is not set cor- Set the duplex unit correctly. 4 not set correct- rectly. ly. 2 sided print is not available with this paper size. Two-sided printing cannot be performed on the selected paper size. Specify one of the following Duplex mode-compatible sizes: A4K, 81/2" × 11"K and B5 JISK. 2 sided print and Thick Paper settings cannot be set simultaneously. Thick paper was used for twosided printing. Change to a thinner, and then start the print job again. Master size and paper size mismatch. Set A4K size paper. Two-sided printing was select- Set A4K size paper, and then ed, but the selected paper size is start the print job again. smaller than A4 portrait. -When a service call message is shown on the display panel Press [Exit]. Then turn the main switch off and back on again. If a service code appears again, contact your service representative. Note ❒ If a service code appears on the display panel after you turn the main switch off and on a few times, do not continue turning it on and off. Leave the machine off. ❒ When you make masters continuously using originals with solid images, "SC203" tends to appear on the display panel. In this case, turn off the main switch and wait for a while. Then turn on the main switch. 142