Rocketfish RF-51SDCD User Manual (English) - Page 19

Troubleshooting This section provides solutions to problems you may encounter during installation or normal use. Problem Suggestion No sound from the speakers • Make sure that the speakers are connected to your sound card's output. • Make sure that you have selected the correct speaker configuration in the application. No audio output when playing digital files (WAV, MIDI, or AVI clips) • Make sure that the speakers' volume control is set to mid-range. • Make sure that your powered speakers or home theater receiver are connected to the Line Out jacks. • Make sure that you have selected the correct speaker configuration in the application. There is no audio output when playing audio CDs or games that require a CD By default, digital CD playback is already enabled in Windows 7 and Windows Vista. To solve this problem in Windows XP, enable digital CD playback: • Click Start, Settings, Control Panel. The Control Panel window opens • Double-click the System icon. The System Properties dialog box opens. • Click the Hardware tab, then click Device Manager. • Double-click the DVD/CD drives icon. Your computer drives appear. • Right-click the disk drive icon. A menu appears. • Click Properties. • In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this CD-ROM device check box to select it. Problems with multiple audio devices The other installed audio card is not • You may have an existing audio device installed in your computer. The audio working well device may be an audio card or an onboard audio chipset. Before you install your Rocketfish 5.1 audio card, we recommend that you completely uninstall and remove your existing audio device. Operating multiple audio devices in your computer may introduce usability issues. - OR - • If your computer detects an installed audio card during the installation of your Rocketfish 5.1 audio card, a message box recommending that you completely uninstall and remove the older audio device will appear. Click Yes to continue with the installation of the Rocketfish 5.1 audio card. After the installation is complete, uninstall the existing card and remove the audio card from your computer. The onboard audio chipset is not Disable your computer's onboard audio chipset. See your computer's motherboard working well documentation for details. RF-51SDCD 19