Rocketfish RF-51SDCD FAQs (English) - Page 3

Add/Remove Programs - drivers

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 To Install Your Windows Drivers: 1. Turn on your computer. 2. Windows will automatically detect your sound card and search for device drivers. When Windows opens the Found New Hardware Wizard, click Cancel on the Wizard screen. 3. Insert your Installation CD into your disc drive and continue with installation on the CD. 4. Windows XP & Windows Vista Users: Double-click the Computer or My Computer icon. Alternately, click Start, then click Computer. OR Windows 7 Users: Click the Windows Explorer icon on the taskbar, then click Computer. 5. Right-click the CD-ROM/DVD-ROM drive icon, and then click Open AutoPlay or Autoplay. 6. Follow the instructions on the screen to complete the installation. 7. When prompted, restart your computer. 2. My sound card is not working or my computer does not recognize my sound card.  Make sure you do not have an existing sound card installed in your computer.  Turn off your computer, unplug the computer from the power outlet, and make sure your sound card is seated correctly in the PCI slot.  Try reinstalling your drivers. o If you do not have your Installation CD, the drivers can be downloaded from the Rocketfish website.  5.1 Sound Card, RF-51SDCD: http://rocketfishproducts.com/p-171rocketfish-51-channel-pci-sound-card.aspx  7.1 Sound Card, RF-71SDCD: http://rocketfishproducts.com/p-172rocketfish-71-channel-pci-sound-card.aspx o To reinstall drivers in Windows XP: 1. Click Start, Control Panel. 2. Double-click the Add/Remove Programs icon, then click the Change or Remove Programs tab. 3. Select your sound card's entry. 4. Click Change/Remove. 5. In the Install Shield Wizard dialog box, select the Repair option. 6. If prompted, insert the Installation CD into your CD/DVD drive, then click OK. OR If prompted, select the folder in which you saved the drivers you downloaded from the web. 7. To repair a driver, select the respective check box, then click Next. 8. Restart your computer when prompted. o To reinstall drivers in Windows Vista and Windows 7: 1. Click Start, Control Panel, then Uninstall a program. 2. Select your sound card's entry. 3. Click Uninstall/Change. 4. In the Install Shield Wizard dialog box, select the Repair option. 5. If prompted, insert the Installation CD into your CD/DVD drive, then click OK. OR If prompted, select the folder in which you saved the drivers you downloaded from the web. 6. To repair a driver, select the respective check box, then click Next. 7. Restart your computer when prompted.  Try installing your card in a different PCI slot.  You may need to disable your computer's onboard audio. See your computer's documentation for instructions or contact your computer manufacturer. 3

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To Install Your Windows Drivers:
1.
Turn on your computer.
2.
Windows will automatically detect your sound card and search for device drivers.
When Windows opens the
Found New Hardware Wizard
, click
Cancel
on the
Wizard screen.
3.
Insert your Installation CD into your disc drive and continue with installation on the
CD.
4.
Windows XP & Windows Vista Users
:
Double-click the
Computer
or
My Computer
icon. Alternately, click
Start
, then
click
Computer
.
OR
Windows 7 Users
:
Click the
Windows Explorer
icon on the taskbar, then click
Computer
.
5. Right-click the CD-ROM/DVD-ROM
drive icon, and then click
Open AutoPlay
or
Autoplay
.
6.
Follow the instructions on the screen to complete the installation.
7.
When prompted, restart your computer.
2.
My sound card is not working or my computer does not recognize my sound card.
Make sure you do not have an existing sound card installed in your computer.
Turn off your computer, unplug the computer from the power outlet, and make sure your
sound card is seated correctly in the PCI slot.
Try reinstalling your drivers.
o
If you do not have your Installation CD, the drivers can be downloaded from the
Rocketfish website.
5.1 Sound Card, RF-51SDCD:
http://rocketfishproducts.com/p-171-
rocketfish-51-channel-pci-sound-card.aspx
7.1 Sound Card, RF-71SDCD:
http://rocketfishproducts.com/p-172-
rocketfish-71-channel-pci-sound-card.aspx
o
To reinstall drivers in Windows XP:
1. Click
Start
,
Control Panel
.
2. Double-click the
Add/Remove Programs
icon, then click the
Change or
Remove Programs
tab.
3.
Select your sound card’s entry.
4. Click
Change/Remove
.
5. In the
Install Shield Wizard
dialog box, select the
Repair
option.
6.
If prompted, insert the Installation CD into your CD/DVD drive, then click
OK
.
OR
If prompted, select the folder in which you saved the drivers you downloaded
from the web.
7.
To repair a driver, select the respective check box, then click
Next
.
8.
Restart your computer when prompted.
o
To reinstall drivers in Windows Vista and Windows 7:
1. Click
Start
,
Control Panel
, then
Uninstall a program
.
2.
Select your sound card’s entry.
3. Click
Uninstall/Change
.
4. In the
Install Shield Wizard
dialog box, select the
Repair
option.
5.
If prompted, insert the Installation CD into your CD/DVD drive, then click
OK
.
OR
If prompted, select the folder in which you saved the drivers you downloaded
from the web.
6.
To repair a driver, select the respective check box, then click
Next
.
7.
Restart your computer when prompted.
Try installing your card in a different PCI slot.
You may need to disable your computer’s onboard audio. See your computer’s
documentation for instructions or contact your computer manufacturer.
3