Rocketfish RF-AHD25 User Manual (English) - Page 26

Disconnecting the enclosure from your computer, Troubleshooting - hard drive enclosure

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Page 26 highlights

Disconnecting the enclosure from your computer To disconnect the enclosure from your Windows computer without shutting it down: Note: If a drive window is open or the hard drive enclosure is active, close any associated windows before attempting to remove the enclosure. 1 Left-click the Hot plug icon (located in the notification area of taskbar where your usually see the time displayed). 2 Select the drive you want to unplug, then click STOP. 3 When Windows notifies you that it is safe to do so, unplug the enclosure from your computer. To disconnect the enclosure from your Macintosh computer without shutting it down: 1 Drag the USB icon into the TRASH. 2 Unplug the enclosure. Troubleshooting I do not see the additional drive in my system Windows users: Partition and format the new hard drive by using Disk Management in Windows. Mac users: Partition and format the new hard drive by clicking Disk Utilities from the utilities folder, then clicking your external enclosure. My computer does not detect the enclosure • Check the power adapter and make sure the adapter is working. • Make sure all of the cables and plugs are securely fastened. 26

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26
Disconnecting the enclosure from your
computer
To disconnect the enclosure from your Windows computer without
shutting it down:
Note:
If a drive window is open or the hard drive enclosure
is active, close any associated windows before attempting
to remove the enclosure.
1
Left-click the
Hot plug
icon (located in the notification
area of taskbar where your usually see the time
displayed).
2
Select the drive you want to unplug, then click
STOP
.
3
When Windows notifies you that it is safe to do so,
unplug the enclosure from your computer.
To disconnect the enclosure from your Macintosh computer without
shutting it down:
1
Drag the USB icon into the
TRASH
.
2
Unplug the enclosure.
Troubleshooting
I do not see the additional drive in my system
Windows users:
Partition and format the new hard drive by
using Disk Management in Windows.
Mac users:
Partition and format the new hard drive by
clicking
Disk Utilities
from the utilities folder, then clicking
your external enclosure.
My computer does not detect the enclosure
•
Check the power adapter and make sure the adapter is
working.
•
Make sure all of the cables and plugs are securely
fastened.