Samsung 2023NW User Manual (ENGLISH) - Page 41
Symptom, Check List, Solutions - syncmaster
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Model SyncMaster 2223NW Check List Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom No images on the screen. I cannot turn on the monitor. Check List Solutions Is the power cord connected properly? Check the power cord connection and supply. Can you see "Check Signal Cable" (Connected using the D-sub on the screen? cable) Check the signal cable connection. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Can you see "Not Optimum Mode","Recommended Mode 1680 X 1050 60 Hz" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. I cannot see the On Screen Display. The screen shows strange colors or just black and white. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? The monitor is in PowerSaver mode. press a key on the keyboard to activate the monitor and restore the image on the screen. Have you locked the On Screen Display (OSD) Menu to prevent changes? Unlock the OSD by pressing the MENU button for at least 5 seconds. Is the screen displaying only one color as if looking at the screen through a cellophane paper? Check the signal cable connection.Make sure the video card is fully inserted in it's slot.