Samsung 400T User Guide - Page 42

Problems related to Installation, Problems related to Screen

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English > Main > Troubleshooting > Problems and Solutions Check before calling for service Problems and Solutions Q & A The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer. Installation | Screen | Audio | Remote Control 1. Problems related to Installation Problems related to the monitor installation and their solutions are listed. Problems The monitor screen flickers. Strange characters appear on the screen. Solutions z Check if the signal cable between the computer and the monitor is securely connected and tightened. (Refer to Connecting to a Computer) z Switch "Caption On" to "Caption Off" if strange characters appear on the Monitor screen. (Refer to Closed Caption) 2. Problems related to Screen Problems related to the monitor screen and their solutions are listed. Problems Screen is blank and power indicator is off "Check Signal Cable" message "Video mode not supported" message Picture rolls vertically. Image is not clear. Picture is blurred. The image is too light or too dark Screen color is inconsistent. Color image is distorted with dark shadows. White color is poor. Power Indicator blinks green. Solutions z Ensure that the power cord is firmly connected and the LCD monitor is on. (Refer to the Connecting Your Monitor) z Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting Your Monitor) z Ensure that the PC or video sources are turned on. z Check the maximum resolution and the frequency of the video adaptor. z Compare these values with the data in the Preset Timing Modes Chart. z Check if the signal cable is securely connected. Connect it again securely.(Refer to Connecting to a Computer) z Turn on again after removing all accessories (video extension cable, etc.) z Set resolution and frequency to the recommended ranges. (1280 x 768 @ 60Hz) z Adjust the Brightness and Contrast (Refer to the Brightness, Contrast) z Adjust color using Mode under OSD Color Adjustment menu. z The monitor is currently saving the changes made in settings to the OSD memory.

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English > Main > Troubleshooting > Problems and Solutions
Check before
calling for service
Problems and
Solutions
Q & A
The following table lists possible problems and their solutions. Before calling for service, check the
information in this section to see if you can remedy any problems yourself. If you do need assistance,
please call the phone number on the warranty card,
the phone number on the Information section or
contact your dealer
.
Installation
|
Screen
|
Audio
|
Remote Control
1. Problems related to Installation
Problems related to the monitor installation and their solutions are listed.
Problems
Solutions
The monitor screen flickers.
Check if the signal cable between the computer and the
monitor is securely connected and tightened. (Refer to
Connecting to a Computer
)
Strange characters appear on the
screen.
Switch "Caption On" to "Caption Off" if strange characters
appear on the Monitor screen. (Refer to
Closed Caption
)
2. Problems related to Screen
Problems related to the monitor screen and their solutions are listed.
Problems
Solutions
Screen is blank and power
indicator is off
Ensure that the power cord is firmly connected and the LCD
monitor is on. (Refer to the
Connecting Your Monitor
)
"Check Signal Cable" message
Ensure that the signal cable is firmly connected to the PC or
video sources. (Refer to the
Connecting Your Monitor
)
Ensure that the PC or video sources are turned on.
"Video mode not supported"
message
Check the maximum resolution and the frequency of the
video adaptor.
Compare these values with the data in the
Preset Timing
Modes
Chart.
Picture rolls vertically.
Check if the signal cable is securely connected. Connect it
again securely.(Refer to
Connecting to a Computer
)
Image is not clear. Picture is
blurred.
Turn on again after removing all accessories (video
extension cable, etc.)
Set resolution and frequency to the recommended ranges.
(
1280
x 768 @
60
Hz)
The image is too light or too dark
Adjust the Brightness and Contrast
(Refer to the
Brightness
,
Contrast
)
Screen color is inconsistent.
Adjust color using
Mode
under OSD Color Adjustment menu.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green.
The monitor is currently saving the changes made in settings
to the OSD memory.