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Samsung B2240W User Manual (user Manual) (ver.1.0) (English) - Page 100

Content Protection Function And The Hdcp Function Does Not Work Properly, Please Change - drivers

UPC - 729507811659

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The display area suddenly moves to an edge or to the center. Did you change the graphics card or the driver? Did you change the resolution and frequency appropriate to the product? Please press the [AUTO] button to run the auto adjustment function. Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table) Is the graphics card configured correctly? Set up the graphics card referring to the user manual. The pictures are out-of-focus. Did you change the resolution and the frequency appropriate to the product? Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table) The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card. Did you install the device driver for the product? Is the graphics card configured correctly? Windows XP : Set the color again by selecting Control Panel → Display → Settings. Windows Vista : Change the color settings by selecting " Control Panel" → "Appearance and Personalization"→"Personalization"→" Resolution". Windows 7 : Change the color settings by selecting "Control Panel" → "Personalization"→"Display"→"Change display settings"→"Advanced settings"→"Monitor". Configure the color again in accordance with the new graphics card driver. When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed. Did you install the device driver for the product? Check if all the Plug&Play (VESA DDC) functions are supported referring to the User Manual of the graphics card. Install the device driver referring to the descriptions about the driver installation. Install the device driver referring to the descriptions about the driver installation. When I look at the exterior edges of the product, small alien substances appear on it. Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product. A "beep, beep" sound is heard when booting the computer. If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer. WHEN USING THE PRODUCT WITH A COMPUTER WHICH SUPPORTS THE HDCP (HIGH-BANDWIDTH DIGITAL CONTENT PROTECTION) FUNCTION AND THE HDCP FUNCTION DOES NOT WORK PROPERLY, PLEASE CHANGE THE RELEVANT SETTING AS FOLLOWS: Change the setting to enable the HDCP function to work properly. Changing the setting: [MENU] -> -> -> In this case, the monitor's screen size is enlarged. To change the enlarged screen size, change the relevant setting as follows: Changing the setting: [MENU] -> -> -> Troubleshooting 5-2

Section	Page
SyncMaster B1740R/ B1740RX/ B1940M/ B1940MX/ B1940R/ B1940RX/ B1940MR/ B1940MRX/ B1940W/ B1940WX/ B2240/ B2240X/ B2240W/ B2240WX/ B2240M/ B2240MX/ B2240MW/ B2240MWX/ BX2240/ BX2240X/ B2340/ B2440L/ B2440LX/B2440/ B2440X/ B2440M/ BX2440/ BX2440X/ E172...	1
Table Of Contents	2
1 Major Safety Precautions	6
1-1 Before You Start	6
Icons used in this manual	6
Using this Manual	6
Copyright Notice	6
1-2 Custody and Maintenance	7
1-3 Safety Precautions	8
Icons used for safety precautions	8
Meaning of Signs	8
Power Related	8
Warning	8
Caution	9
Installation Related	9
Warning	9
Caution	10
Cleaning Related	10
Caution	11
Usage Related	11
Warning	11
Caution	12
Maintaining the Correct Posture when Using this Product	13
2 Installing the Product	14
2-1 Package Contents	14
Monitor & HAS stand	14
Monitor & Simple stand	15
2-2 Installing the Stand	16
HAS stand	16
Simple stand	18
2-3 Installing the Stand for the Wall Mount	20
HAS stand	20
Simple stand	20
1. Turn the product off and unplug the power cord from the wall outlet.	20
2-4 Connecting with a PC	22
1. Connect the product to a PC depending on the video output supported by the PC.	22
2-5 Connecting an HDMI cable	24
1. Connect the HDMI output port of your digital output device to the [HDMI IN] port of the product using the HDMI cable.	24
2-6 Kensington Lock	25
1. Insert the locking part of the locking device into the hole of the Kensington lock of the product() and turn it in the locking direction().	25
2-7 Connecting Headphones	26
2-8 Speaker	27
3 Using the product	28
3-1 Setting the Optimal Resolution	28
3-2 Standard Signal Mode Table	29
3-3 Standard Signal Mode Table	30
3-4 Standard Signal Mode Table	31
3-5 Standard Signal Mode Table	32
3-6 Standard Signal Mode Table	33
3-7 Standard Signal Mode Table	34
3-8 Standard Signal Mode Table	36
3-9 Standard Signal Mode Table	38
3-10 Standard Signal Mode Table	40
3-11 Standard Signal Mode Table	42
3-12 Standard Signal Mode Table	43
3-13 Standard Signal Mode Table	44
3-14 Standard Signal Mode Table	46
3-15 Standard Signal Mode Table	48
3-16 Standard Signal Mode Table	50
3-17 Standard Signal Mode Table	52
3-18 Standard Signal Mode Table	53
3-19 Standard Signal Mode Table	54
3-20 Standard Signal Mode Table	55
3-21 Standard Signal Mode Table	56
3-22 Standard Signal Mode Table	57
3-23 Standard Signal Mode Table	58
3-24 Standard Signal Mode Table	59
3-25 Standard Signal Mode Table	60
3-26 Standard Signal Mode Table	61
3-27 Standard Signal Mode Table	62
3-28 Standard Signal Mode Table	64
3-29 Standard Signal Mode Table	66
3-30 Standard Signal Mode Table	68
3-31 Standard Signal Mode Table	70
3-32 Standard Signal Mode Table	71
3-33 Standard Signal Mode Table	72
3-34 Standard Signal Mode Table	73
3-35 Standard Signal Mode Table	75
3-36 Standard Signal Mode Table	76
3-37 Standard Signal Mode Table	78
3-38 Standard Signal Mode Table	79
3-39 Standard Signal Mode Table	80
3-40 Installing the Device Driver	81
1. Insert the driver installation CD-ROM into the CD-ROM drive.	81
3-41 Product Operating Buttons	82
Product Operating Buttons	82
3-42 Using the Screen Adjustment Menu (OSD: On Screen Display)	84
PICTURE	84
COLOR	87
SIZE & POSITION	89
SETUP&RESET	90
INFORMATION	91
4 Installing the Software	92
4-1 Natural Color	92
What is Natural Color ?	92
4-2 MagicTune	93
What is MagicTune?	93
Installing the Software	93
1. Insert the installation CD into the CD-ROM drive.	93
Restrictions and Problems with the Installation (MagicTune™)	93
System Requirements	93
Removing the Software	93
1. Click [Start] select [Settings], and select [Control Panel] from the menu.	93
4-3 MagicRotation	95
What is MagicRotation?	95
Installing the Software	95
1. Insert the installation CD into the CD-ROM drive.	95
Restrictions and Problems with the Installation (MagicRotation)	95
Limitation	95
1. The \	95
System Requirements	95
Removing the Software	96
1. Click [Start] select [Settings], and select [Control Panel] from the menu.	96
4-4 MultiScreen	97
What is MultiScreen ?	97
Installing the Software	97
1. Insert the installation CD into the CD-ROM drive.	97
Restrictions and Problems with the Installation (MultiScreen)	97
Operating System	97
Removing the Software	97
5 Troubleshooting	98
5-1 Monitor Self-Diagnosis	98
1. Turn the product and the PC off.	98
5-2 Before Requesting Service	99
1. This occurs when the power saving function is running.	99
5-3 FAQ	101
6 More Information	102
6-1 Specifications	102
6-2 Power Saving Function	103
6-3 Specifications	104
6-4 Power Saving Function	105
6-5 Specifications	106
6-6 Power Saving Function	107
6-7 Specifications	108
6-8 Power Saving Function	109
6-9 Specifications	110
6-10 Power Saving Function	111
6-11 Specifications	112
6-12 Power Saving Function	113
6-13 Specifications	114
6-14 Power Saving Function	115
6-15 Specifications	116
6-16 Power Saving Function	117
6-17 Specifications	118
6-18 Power Saving Function	119
6-19 Specifications	120
6-20 Power Saving Function	121
6-21 Specifications	122
6-22 Power Saving Function	123
6-23 Specifications	124
6-24 Power Saving Function	125
6-25 Specifications	126
6-26 Power Saving Function	127
6-27 Specifications	128
6-28 Power Saving Function	129
6-29 Specifications	130
6-30 Power Saving Function	131
6-31 Specifications	132
6-32 Power Saving Function	133
6-33 Specifications	134
6-34 Power Saving Function	135
6-35 Specifications	136
6-36 Power Saving Function	137
6-37 Specifications	138
6-38 Power Saving Function	139
6-39 Specifications	140
6-40 Power Saving Function	141
6-41 Specifications	142
6-42 Power Saving Function	143
6-43 Specifications	144
6-44 Power Saving Function	145
6-45 Specifications	146
6-46 Power Saving Function	147
6-47 Specifications	148
6-48 Power Saving Function	149
6-49 Specifications	150
6-50 Power Saving Function	151
6-51 Specifications	152
6-52 Power Saving Function	153
6-53 Specifications	154
6-54 Power Saving Function	155
6-55 Specifications	156
6-56 Power Saving Function	157
6-57 Specifications	158
6-58 Power Saving Function	159
6-59 Specifications	160
6-60 Power Saving Function	161
6-61 Specifications	162
6-62 Power Saving Function	163
6-63 Specifications	164
6-64 Power Saving Function	165
6-65 Specifications	166
6-66 Power Saving Function	167
6-67 Specifications	168
6-68 Power Saving Function	169
6-69 Specifications	170
6-70 Power Saving Function	171
6-71 Specifications	172
6-72 Power Saving Function	173
6-73 Specifications	174
6-74 Power Saving Function	175
6-75 Specifications	176
6-76 Power Saving Function	177
6-77 Contact SAMSUNG WORLDWIDE	178

Match case Limit results 1 per page

Troubleshooting

5-2

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

Did you change the resolution and frequency appropriate to

the product?

Set the resolution and the frequency to the appropriate values

in the graphics card

refer to the (Standard Signal Mode Table)

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

The pictures are out-of-focus.

Did you change the resolution and the frequency appropriate

to the product?

Set the resolution and the frequency to the appropriate values

in the graphics card

refer to the (Standard Signal Mode Table)

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

Did you install the device driver for the product?

Windows XP : Set the color again by selecting Control Panel

→

Display

→

Settings.

Windows Vista : Change the color settings by selecting ” Con-

trol Panel”

→

“Appearance and Personalization”

→

”Personal-

ization”

→

” Resolution”.

Windows 7

: Change the color settings by selecting “Control

Panel”

→

“Personalization

”

→

”Display

”

→

”

Change display set-

tings”

→

”Advanced settings”

→

”Monitor”.

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-

ics card driver.

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the

driver installation.

Check if all the Plug&Play (VESA DDC) functions are sup-

ported referring to the User Manual of the graphics card.

Install the device driver referring to the descriptions about the

driver installation.

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black

edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

WHEN USING THE PRODUCT WITH A COMPUTER WHICH SUPPORTS THE HDCP (HIGH-BANDWIDTH DIGITAL

CONTENT PROTECTION) FUNCTION AND THE HDCP FUNCTION DOES NOT WORK PROPERLY, PLEASE CHANGE

THE RELEVANT SETTING AS FOLLOWS:

Change the setting to enable the HDCP function to work properly.

Changing the setting: [MENU] -> <SETUP&RESET> -> <PC/AV Mode> -> <AV>

In this case, the monitor's screen size is enlarged. To change the enlarged screen size, change the relevant setting as follows:

Changing the setting: [MENU] -> <SIZE & POSITION> -> <Image Size> -> <Screen Fit>