Samsung BDP1500 User Manual (ENGLISH) - Page 63
HDCP High-bandwidth Digital Content Protection., PROBLEM, SOLUTION, Forgot password
UPC - 036725607965
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● troubleshooting PROBLEM Forgot password If you experience other problems. The picture is noisy or distorted No HDMI output. Abnormal HDMI output screen. SOLUTION • Press the ] button (in front panel) for more than 5 seconds with no disc inside. All settings including the password will revert to the factory settings. Don't use this unless absolutely necessary. • When the factory default settings are restored, all the user data stored in the persistent storage will be deleted. • Go to the contents and find the section of the instruction manual that contains the explanations regarding the current problem, and follow the procedure once again. • If the problem still cannot be solved, please contact your nearest Samsung authorized service center or call 1-800-SAMSUNG. • Make sure that the disc is not dirty or scratched. • Clean the disc. • Check the connection between the TV and the HDMI jack of the Blu-ray Disc Player. • Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution. • If random noise appears on the screen, it means that TV does not support HDCP (High-bandwidth Digital Content Protection). M ` When the factory default settings are restored, all the user data stored in the persistent storage will be deleted. English _63