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Samsung CLX 6240FX User Manual (ENGLISH) - Page 88

Common Linux problems, Fail To Print,

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CONDITION SUGGESTED SOLUTIONS The machine dials a number, but a connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to sort out the problem. Faxes do not store in memory. There may not be enough memory space to store the fax. If the display shows the Memory Full message, delete from memory any faxes you no longer need and then try again to store the fax. Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. For details about paper settings, see page 33. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are being used. To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section PROBLEM POSSIBLE CAUSE SOLUTION PostScript file cannot be printed. The PostScript • Install the PostScript driver may not be installed correctly. driver, referring to Software section. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. "Limit Check Error" message appears. The print job was too complex. You might need to reduce the complexity of the page or install more memory. A PostScript The print job may error page prints. not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver. The printer driver has not been configured to recognize the optional tray. Open the PostScript driver properties, select the Device Settings tab, and set the Tray option of the Installable Options section to Installed. PROBLEM POSSIBLE CAUSE When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. SOLUTION Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in Use" message appears during installation. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. Close all other applications, reboot Windows and try printing again. "Fail To Print", "A printer timeout error occurred." messages appear. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has been completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages. 88 _Troubleshooting

Section	Page
Features of your new laser product	2
Safety information	5
Contents	14
Introduction	19
Printer overview	19
Front view	19
Rear view	19
Control panel overview	20
CLX-6200FX, CLX-6210FX, CLX-6240FX only	20
CLX-6200ND only	21
Understanding the Status LED	22
Acknowledging the status of the toner cartridge	22
Menu overview	23
Supplied software	24
Printer driver features	24
Printer driver	24
PostScript driver	24
Getting started	25
Setting up the hardware	25
Printing a demo page	25
Setting up the network	25
Supported operating environments	25
Configuring network protocol via the machine	26
Using the SetIP program	26
System requirements	26
Windows	26
Macintosh	26
Linux	27
Installing the software	27
Machine's basic settings	28
Altitude adjustment	28
Changing the display language	28
Setting the date and time	29
Changing the clock mode	29
Changing the default mode	29
Setting sounds	29
Entering characters using the number keypad	29
Using the save modes	30
Setting print job timeout	30
Auto continue	30
Net accounting	30
Changing the font setting	31
Loading originals and print media	32
Loading originals	32
On the scanner glass	32
In the DADF (or ADF)	32
Selecting print media	33
Specifications on print media	34
Media sizes supported in each mode	35
Guidelines for special print media	35
Changing the size of the paper in the paper tray	36
Loading paper	36
Loading paper in the tray 1 or optional tray	36
Loading paper in the multi-purpose tray	37
Adjusting the output support	38
For Letter-sized paper	38
For A4- or Legal-sized paper	38
Setting the paper size and type	38
Copying	39
Selecting the paper tray	39
Copying	39
Changing the settings for each copy	39
Darkness	39
Original Type	39
Reduced or enlarged copy	39
Changing the scan size settings	40
Changing the default copy settings	40
ID card copying	40
Using special copy features	40
Collation	40
2-up or 4-up copying	40
Poster copying	41
Clone copying	41
Adjusting background images	41
Book copying	41
Margin shift	41
Edge erase	42
Gray enhance copying	42
Printing on both sides of paper	42
Setting copy timeout	42
Scanning	44
Scanning basics	44
Scanning from the control panel	44
Setting scan information in Samsung Scan Manager.	44
Scanning to application programs	44
Scanning by a network connection	45
Preparing for network scanning	45
Scanning to Email	46
Scanning to an FTP server	47
Scanning to an SMB server	47
Changing the settings for each scan job	47
Changing the default scan settings	47
printing scan confirmation report automatically	47
Setting up Address Book	48
Registering speed email numbers	48
Configuring group email numbers	48
Retrieving global email addresses from the LDAP server	48
Using Address Book entries	48
Searching Address Book for an entry	48
Printing Address Book	49
Scan on both sides of paper	49
Basic printing	50
Printing a document	50
Canceling a print job	50
Faxing	51
Sending a fax	51
Setting the fax header	51
Adjusting the document settings	51
Sending a fax automatically	52
Sending a fax manually	52
Confirming a transmission	52
Automatic redialing	52
Redialing the last number	52
Sending faxes on both sides of paper	52
Receiving a fax	52
Selecting the paper tray	52
Changing receiving modes	52
Receiving automatically in Fax mode	53
Receiving manually in Tel mode	53
Receiving manually using an extension telephone	53
Receiving automatically in Ans/Fax mode	53
Receiving faxes using DRPD mode	53
Receiving in secure receiving mode	53
Activating secure receiving mode	53
Receiving faxes in memory	54
Other ways to fax	54
Sending a fax to multiple destinations	54
Sending a delayed fax	54
Sending a priority fax	55
Forwarding faxes	55
Fax setup	56
Changing the fax setup options	56
Changing the default document settings	57
Printing sent fax report automatically	57
Setting up Address Book	57
Using USB flash memory	59
About USB memory	59
Plugging in a USB memory device	59
Scanning to a USB memory device	59
Scanning	59
Customizing Scan to USB	60
Printing from a USB memory device	60
To print a document from a USB memory device:	60
Backing up data	60
Backing up data	60
Restoring data	60
Managing USB memory	61
Deleting an image file	61
Formatting a USB memory device	61
Viewing the USB memory status	61
Maintenance	62
Printing reports	62
Printing a report	62
Adjusting the color contrast	62
Clearing memory	63
Cleaning your machine	63
Cleaning the outside	63
Cleaning the inside	63
Cleaning the scan unit	65
Maintaining the cartridge	65
Toner cartridge storage	65
Handling instructions	65
Use of Non-Samsung and refilled toner cartridge	65
Estimated cartridge life	65
Redistributing toner	66
Replacing the toner cartridge	66
Clearing the Toner Empty message	67
Replacing the paper transfer belt	68
Maintenance parts	69
Checking replaceables	69
Replacing the DADF (or ADF) rubber pad	69
Managing your machine from the website	70
To access SyncThru™ Web Service:	70
Checking the machine’s serial number	70
Troubleshooting	71
Tips for avoiding paper jams	71
Clearing document jams	71
Input Misfeed	71
Exit misfeed	72
Roller misfeed	72
Clearing paper jams	73
In the paper feed area	73
In the multi-purpose tray	74
In the fuser unit area	75
In the paper exit area	76
In the optional tray	77
Understanding display messages	78
Solving other problems	81
Paper feeding	81
Printing problems	82
Printing quality problems	83
Copying problems	85
Scanning problems	86
Samsung Scan Manager problems	86
Fax problems	86
Common PostScript problems	87
Common Windows problems	87
Common Linux problems	88
Common Macintosh problems	90
Ordering supplies and accessories	91
Supplies	91
Accessories	91
How to purchase	92
Installing accessories	93
Precautions to take when installing accessories	93
Upgrading a memory module	93
Installing a memory module	93
Activating the added memory in the PS printer properties	94
Using a wireless network interface card	94
Installing a wireless network interface card	94
Configuring basic network settings	95
Selecting the authentication type	95
Setting Encryption	95
Restoring default values for wireless networking	96
Using the hard disk	96
Installing the hard disk	96
Setting the hard disk in the printer properties	97
Printing with the optional hard disk	97
File Policy	98
Deleting residual image data	98
Specifications	99
General specifications	99
Printer specifications	100
Scanner specifications	100
Copier specifications	100
Facsimile specifications	101
Glossary	102
Index	106
Contact SAMSUNG worldwide	108
Software section	112
Software section Contents	113
Installing Printer Software in Windows	117
Installing Printer Software	117
Installing Software for Local Printing	117
Installing Software for Network Printing	120
Reinstalling Printer Software	123
Removing Printer Software	124
Installing mono printer driver	124
Basic Printing	126
Printing a Document	126
Printing to a file (PRN)	126
Printer Settings	127
Layout Tab	127
Paper Tab	128
Graphics Tab	129
Extras Tab	129
About Tab	130
Printer Tab	130
Using a Favorite Setting	130
Using Help	130
Advanced Printing	131
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	131
Printing Posters	132
Printing Booklets	132
Printing on Both Sides of Paper	133
Printing a Reduced or Enlarged Document	133
Fitting Your Document to a Selected Paper Size	133
Using Watermarks	134
Using an Existing Watermark	134
Creating a Watermark	134
Editing a Watermark	134
Deleting a Watermark	134
Using Overlays	135
What is an Overlay?	135
Creating a New Page Overlay	135
Using a Page Overlay	135
Deleting a Page Overlay	135
Using Windows PostScript Driver	136
Advanced	136
Using Help	136
Using Direct Printing Utility	137
Overview Direct Printing Utility	137
Printing	137
From the Direct Printing Utility window	137
Using the shortcut icon	137
Using the right-click menu	137
Sharing the Printer Locally	138
Setting Up a Host Computer	138
Setting Up a Client Computer	138
Scanning	139
Scanning Using Samsung SmarThru Office	139
Using Samsung SmarThru Office	139
Uninstalling Samsung SmarThru Office	141
Using Onscreen Help File	141
Scanning Process with TWAIN- enabled Software	141
Scanning Using the WIA Driver	141
Windows XP	141
Windows Vista	141
Using Smart Panel	142
Understanding Smart Panel	142
Opening the Troubleshooting Guide	143
Using Printer Settings Utility	143
Using Onscreen Help File	143
Changing the Smart Panel Program Settings	143
Using Your Printer in Linux	144
Getting Started	144
Installing the Unified Linux Driver	144
Installing the Unified Linux Driver	144
Uninstalling the Unified Linux Driver	145
Using SetIP program	146
Starting the program	146
Using the Unified Driver Configurator	146
Opening the Unified Driver Configurator	146
Printers Configuration	147
Scanners Configuration	148
Ports Configuration	148
Configuring Printer Properties	149
Printing a Document	149
Printing from Applications	149
Printing Files	150
Scanning a Document	150
Using the Image Manager	151
Using Your Printer with a Macintosh	153
Installing Software	153
Uninstalling software	153
Using SetIP program	154
Setting Up the Printer	154
For a Network-connected Macintosh	154
For a USB-connected	155
Printing	156
Printing a Document	156
Changing Printer Settings	156
Printing Multiple Pages on One Sheet of Paper	158
Scanning	159
Scanning with USB	159
Scanning with network	159
Setting scan information in Scan Manager.	159
Software section Index	160
A	160
B	160
C	160
D	160
E	160
F	160
G	160
H	160
I	160
L	160
M	160
N	160
O	160
P	160
S	161
T	161
U	161

Match case Limit results 1 per page

88 _

Troubleshooting

Common PostScript problems

The following situations are PS language specific and may occur when

several printer languages are being used.

Common Windows problems

The machine dials a

number, but a

connection with the

other fax machine

fails.

The other fax machine may be turned off, out

of paper, or cannot answer incoming calls.

Speak with the other machine operator and

ask her/him to sort out the problem.

Faxes do not store in

memory.

There may not be enough memory space to

store the fax. If the display shows the

Memory

Full

message, delete from memory any faxes

you no longer need and then try again to store

the fax.

Blank areas appear

at the bottom of each

page or on other

pages, with a small

strip of text at the

top.

You may have chosen the wrong paper

settings in the user option setting. For details

about paper settings, see page 33.

To receive a printed or screen-displayed message when PostScript

errors occur, open the Print Options window and click the desired

selection next to the PostScript errors section

PROBLEM

POSSIBLE

CAUSE

SOLUTION

PostScript file

cannot be

printed.

The PostScript

driver may not be

installed correctly.

•

Install the PostScript

driver, referring to

Software section

•

Print a configuration page

and verify that the PS

version is available for

printing.

•

If the problem persists,

contact a service

representative.

“Limit Check

Error” message

appears.

The print job was

too complex.

You might need to reduce the

complexity of the page or

install more memory.

A PostScript

error page prints.

The print job may

not be PostScript.

Make sure that the print job is

a PostScript job. Check to

see whether the software

application expected a setup

or PostScript header file to be

sent to the machine.

The optional tray

is not selected in

the driver.

The printer driver

has not been

configured to

recognize the

optional tray.

Open the PostScript driver

properties, select the

Device

Settings

tab, and set the

Tray

option of the

Installable

Options

section to

Installed

CONDITION