Samsung DV42H5600EP/A3 User Manual Ver.1.0 (English, French, Spanish) - Page 35

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06 TROUBLESHOOTING PROBLEM SOLUTION Lint on clothes • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they should be dried separately from clothes that are lint trappers (for example, a pair of lack linen pants) • Divide larger loads into smaller loads for drying • Check pockets thoroughly before washing and drying clothes. Garments still wrinkled • Small loads of 1 to 4 items work best. after Wrinkle-Care • Load fewer garments.Load similar-type garments. Odors remain in • Fabrics containing strong odors should be dried in a normal cycle. clothing after Refresh. Water drips from nozzle when SteamCare starts • This is steam condensation. The dripping water will stop after a short time. Sprayed water is not • Sprayed water is difficult to see when the door is closed. visible during Steam- Care Extended time • Verify correct loading (clothes)/cycle selection (see page 23). Information codes Information codes may be displayed to help you better understand what is occurring with your Dryer. ERROR DISPLAY MEANING SOLUTION The thermistor resistance is very low Clean the screen or vent. tE or high. If the problem continues, call for service. HE Invalid heating Temp when the dryer is running. Call for service. dE The door is open Clean the door and then restart. If the problem continues, call for service. bE2 Invalid state of key. Make sure a button is NOT being pressed continuously. Try restarting the cycle. If the problem continue, call for service. Invalid power source frequency FE Try restarting the cycle. If the problem continues, call for service. Electronic Control Problem 9E1 (Over Voltage Error) Call for service. Electronic Control Problem AE (Communication Error) Call for service. EEE Invalid state of Eeprom communication Call for service. dF Invalid door. Call for service. For any codes not listed above, call 1-800-SAMSUNG (726-7864) DV6000HA_DC68-03380A.indd 35 English - 35 2013-12-02 �� 3:54:37

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English - 35
06 TROUBLESHOOTING
Extended time
Verify correct loading (clothes)/cycle selection (see page 23).
•
Sprayed water is difficult to see when the door is closed.
PROBLEM
SOLUTION
Lint on clothes
•
Make sure the lint filter is cleaned before every load. With some loads
that produce high amounts of lint, it may be necessary to clean the filter
during the cycle.
•
Some fabrics are lint producers (for example, a fuzzy white cotton towel)
and they should be dried separately from clothes that are lint trappers (for
example, a pair of lack linen pants)
•
Divide larger loads into smaller loads for drying
•
Check pockets thoroughly before washing and drying clothes.
Garments still wrinkled
after Wrinkle-Care
•
Small loads of 1 to 4 items work best.
•
Load fewer garments.Load similar-type garments.
Odors remain in
clothing after Refresh.
•
Fabrics containing strong odors should be dried in a normal cycle.
Water drips from
nozzle when Steam-
Care starts
•
This is steam condensation. The dripping water will stop after a short time.
Sprayed water is not
visible during Steam-
Care
•
Information codes
Information codes may be displayed to help you better understand what is occurring with your Dryer.
ERROR DISPLAY
MEANING
SOLUTION
tE
The thermistor resistance is very low
or high.
Clean the screen or vent.
If the problem continues, call for service.
HE
Invalid heating Temp when the dryer
is running.
Call for service.
dE
The door is open
Clean the door and then restart.
If the problem continues, call for service.
bE2
Invalid state of key.
Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continue, call for service.
FE
Invalid power source frequency
Try restarting the cycle.
If the problem continues, call for service.
9E1
Electronic Control Problem
(Over Voltage Error)
Call for service.
AE
Electronic Control Problem
(Communication Error)
Call for service.
EEE
Invalid state of Eeprom communication
Call for service.
dF
Invalid door.
Call for service.
For any codes not listed above, call 1-800-SAMSUNG (726-7864)
DV6000HA_DC68-03380A.indd
35
2013-12-02
�� 3:54:37