Samsung DW80J3020UW/AA User Manual - Page 24

troubleshooting PROBLEM ACTION There is yellow or brown film on the inside of the dishwasher. Film on glasses. Caused by coffee and tea soils. • Use a cycle with a higher temperature. • Remove the soils using a spot cleaner. • Use a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by hand. To avoid burns, after a cycle, wait for 20 minutes to let the heating elements cool down WARNING before cleaning the interior. • The water supplied is soft, and too much detergent is being used. Underload the dishwasher and use a rinse aid to minimize this. • Aluminum dishes have been included in the load. Remove the marks on the dishes using a non-abrasive cleaner. Does not have any • The power cord may not be connected. Connect the power cord. indicators lit. Does not have a smoothly rotating nozzle. • See the maintenance section of this user manual and clean the spray arms. • Dishes are blocking the nozzle. After placing the dishes into the racks, rotate the nozzles by hand to check whether any of the dishes interfere with them. White coating on cutlery or crockery. Hard water is being supplied. • Make sure the salt fill indicator and softener setting of your water softener is correct according to the water hardness of your area. • Make sure the salt reservoir cap is correctly fitted. An operation or • Cold water is being supplied. Make sure the water supply line is connected to a hot water cycle takes too long. supply. (Additional time is required to heat cold water.) Suds in the tub. Improper detergent is being used. • Use only dishwasher detergent to avoid suds. • Open the dishwasher and let the suds evaporate. • Add 1 gallon of cold water to the tub. Close and latch the dishwasher, then start the Quick+ cycle to drain the water. Repeat if necessary. • Rinse aid may have spilled. Always wipe up spills immediately. Water standing in the • This is normal. A small amount of clean water around the outlet on the tub bottom keeps bottom of the tub. the water seal lubricated. Stained tub interior. • Detergent with colorant is used. Make sure that the detergent does not have colorant. Steam. • This is normal. Steam comes through the vent by the door latch during drying and water draining. Control Lock is activated. Buttons do not work. • Buttons do not work when Control Lock is activated. • To deactivate, hold down the Sanitize button for 3 seconds. English - 24