Samsung DW80K5050US/AA User Manual - Page 28

troubleshooting

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troubleshooting PROBLEM Leaves glasses with a dim polish. Leaves a yellow or brown film on the inside of the dishwasher. Does not dry dishes well. Has a bad odor. Is too noisy. POSSIBLE CAUSE The water supplied is soft and too much detergent was used. Aluminum dishes were included in the wash load. This is caused by coffee and tea soils. SOLUTION Underload the dishwasher and use a rinse aid to minimize this. Remove the marks on the dishes using a low sensitivity cleaner. Remove the soils using a spot cleaner. There is no rinse aid in the dispenser. Check the dispenser and add rinse aid. Use a liquid type rinse aid. The temperature of the water is low when the dishwasher is running. Connect the water supply line to a hot water supply. Use rinse aid with the Sanitize option. Too many dishes have been loaded. Proper loading of items can affect drying. Load your dishes as recommended. (See page 16.) Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading. After the cycle finishes, empty the lower rack first and then the upper rack. This will prevent water from dripping from the upper rack onto the dishes in the lower rack. AutoRelease™ Dry mode is not in use. Activate the AutoRelease™ Dry mode. (See page 12.) Water was left over from an incomplete cycle. Insert detergent without loading dishes, and run the Normal cycle to clean the dishwasher. The Drain Hose is obstructed. Contact a qualified service technician to remove any obstruction from the drain hose. The dishwasher is not used daily or soiled dishes are left in unit too long. With the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run a Normal cycle. Sound is generated when the dispenser cover is open and the drain pump is operating in an early stage. This is normal operation. The dishwasher is not level. Ensure the dishwasher is level. Foreign material (a screw, a plastic Contact a qualified service technician to piece) is in the pump chamber. remove foreign material from the pump chamber. There is a 'chopping' sound because a nozzle is bumping against the dishes. Rearrange the dishes. DW7000KM-02025A-00_EN.indd Sec7:28 English - 28 5/2/2016 7:17:57 PM

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English - 28
PROBLEM
POSSIBLE CAUSE
SOLUTION
Leaves glasses with
a dim polish.
The water supplied is soft and too
much detergent was used.
Underload the dishwasher and use a rinse
aid to minimize this.
Aluminum dishes were included in
the wash load.
Remove the marks on the dishes using a
low sensitivity cleaner.
Leaves a yellow
or brown film on
the inside of the
dishwasher.
This is caused by coffee and tea
soils.
Remove the soils using a spot cleaner.
Does not dry dishes
well.
There is no rinse aid in the
dispenser.
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
The temperature of the water
is low when the dishwasher is
running.
Connect the water supply line to a hot
water supply.
Use rinse aid with the Sanitize option.
Too many dishes have been
loaded.
Proper loading of items can affect drying.
Load your dishes as recommended. (See
page
16
.)
Glasses and cups with concave
bottoms hold water. This water
may spill onto other items when
unloading.
After the cycle finishes, empty the lower
rack first and then the upper rack. This will
prevent water from dripping from the upper
rack onto the dishes in the lower rack.
AutoRelease™ Dry mode is not
in use.
Activate the AutoRelease™ Dry mode. (See
page
12
.)
Has a bad odor.
Water was left over from an
incomplete cycle.
Insert detergent without loading dishes,
and run the Normal cycle to clean the
dishwasher.
The Drain Hose is obstructed.
Contact a qualified service technician to
remove any obstruction from the drain
hose.
The dishwasher is not used daily
or soiled dishes are left in unit too
long.
With the dishwasher empty and no
detergent, place a glass with 8
ounces of vinegar upright into the lower
rack, and then run a Normal
cycle.
Is too noisy.
Sound is generated when the
dispenser cover is open and the
drain pump is operating in an early
stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Foreign material (a screw, a plastic
piece) is in the pump chamber.
Contact a qualified service technician to
remove foreign material from the pump
chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
Rearrange the dishes.
troubleshooting
DW7000KM-02025A-00_EN.indd Sec7:28
DW7000KM-02025A-00_EN.indd
Sec7:28
5/2/2016 7:17:57 PM
5/2/2016
7:17:57 PM