Samsung E630 User Manual (ENGLISH) - Page 190
Solving problems
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Solving problems Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary service call. When you switch your phone on, the following messages may appear "Insert SIM" displays Check that the SIM card is correctly installed. Phone locked Enter password The Phone lock feature is enabled. You must enter the phone's password before you can use the phone. Enter PIN • You are using your phone for the first time. You must enter the Personal Identification Number supplied with the SIM card. • The PIN check feature is enabled. Every time the phone is switched on, you must enter the PIN. To disable this feature, use the PIN check menu option. See page 181. Enter PUK The PIN was entered wrongly three times in succession and the phone is now blocked. Enter the PUK supplied by your network operator. 189