Samsung FE-R300SW User Manual (user Manual) (ver.1.0) (English) - Page 41

05 TROUBLESHOOTING PROBLEM Food does not broil properly. The oven temperature is too hot or too cold. Scratches or abrasions on cooktop surface Brown streaks or specks Areas of discoloration with metallic sheen The oven will not self-clean. "Crackling" or "popping" sound Excessive smoking during a selfcleaning cycle The oven door will not open after a self-cleaning cycle. POSSIBLE CAUSE The oven controls have been set incorrectly. SOLUTION • Press the BROIL pad. The rack has not been properly positioned. Cookware not suited for broiling. • See the broiling guide on page 25. • Use suitable cookware. Aluminum foil used on the broiling • See the section on broiling on page 25. pan and grid has not been fitted properly and slit as recommended. In some areas the power (voltage) • Preheat the broil element for 10 minutes. may be low. • See the broiling guide on page 25. The oven sensor needs to be adjusted. • See the section on adjusting the thermostat on page 28. The cooktop is being cleaned improperly. • Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Cookware with rough bottoms were used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop. • To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms. Cookware has been slid across the cooktop surface. Boilovers have been cooked onto the surface. • Use the blade scraper to remove soil. • See the section on care and cleaning of the glass cooktop on page 35. Mineral deposits from water and food have been left on the surface of the cooktop. • Remove using a ceramic-glass cooktop cleaning cream. • Use cookware with clean, dry bottoms. The oven temperature is too high • Allow the range to cool and reset the to set a self-clean operation. controls. The oven controls have been set • See the section on self-cleaning on page incorrectly. 31. A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. This is the sound of the metal heating and cooling during both the cooking and cleaning functions. • This is normal. There is excessive soiling in the oven. • Press the CLEAR/OFF pad. Open the windows to rid the room of smoke. Wait until the self-cleaning cycle is cancelled. Wipe up the excessive soil and reset the oven for self-cleaning. The oven is too hot. • Allow the oven to cool. Troubleshooting _41