Samsung FTQ386LWUX/XAA User Manual (user Manual) (ver.1.0) (English) - Page 50
Troubleshooting, POSSIBLE CAUSE - model
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PROBLEM POSSIBLE CAUSE Areas of Food spillover was not cleaned. discoloration on the cooktop The surface is hot and the model features a light-colored cooktop. The surface unit This is normal. frequently cycles on and off. The oven will not turn on. The range is not completely plugged into the electrical outlet. SOLUTION • Refer to the section on care and cleaning of the glass cooktop on page 44. • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. • The element will cycle on and off to maintain the heat setting. • Make sure the electrical plug is inserted into a live, properly grounded outlet. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. The oven controls have been set • See the chapter on operating the oven. improperly. The oven is too hot. • Allow the oven to cool. The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or the circuit breaker tripped. Incomplete service wiring. • Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. • Call for service. Power outage. • Check to see if the house lights will turn on. If required, call your local electric company for service. The oven light will not turn on. Oven smokes excessively during broiling. The light bulb is loose or defective. • Tighten or replace the bulb. The switch operating light is broken. The control has not been set properly. • Call for service. • Refer to the section on setting oven controls. The meat has been placed too close to the element. • Make sure the oven door is opened to the broil stop position. • Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. The meat has not been properly prepared. The insert on the broiler pan has been positioned upside down, preventing the grease from draining. Grease has built up on oven surfaces. • Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. • Position the insert on the pan so that the ribs are up and the slots are down, allowing the grease to drip into the pan. • Regular cleaning is necessary when broiling frequently. Food does not bake or roast properly. The oven controls have not been • See the chapter on operating the oven. set correctly. The oven rack has been positioned • See the section on using the oven racks incorrectly or is not level. on page 22. Incorrect cookware or cookware of improper size being used. The oven sensor needs to be adjusted. • See the section on adjusting the thermostat on page 36. 50_ Troubleshooting