Samsung FTQ387LWGX User Manual (user Manual) (ver.1.0) (English) - Page 52
POSSIBLE CAUSE, Drawer does - troubleshooting
UPC - 036725537484
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PROBLEM POSSIBLE CAUSE SOLUTION Oven not clean after The oven controls were not set a self-cleaning cycle correctly. The oven was heavily soiled. • See the section on self-cleaning on page 39. • Wipe up heavy spillovers before starting the self-cleaning cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. Steam from the vent When using the convection feature, it is normal to see steam coming out of the oven vent. • This is normal. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. Burning or oily odor This is normal in a new oven and emitting from the will disappear in time. vent • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on self-cleaning on page 39. Strong odor An odor from the insulation around • This is temporary. the inside of the oven is normal for the first few times the oven is used. Fan noise Oven racks are difficult to slide. A convection fan may automatically • This is normal. turn on and off. The shiny, silver-colored racks were cleaned in a self-cleaning cycle. • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Display goes blank. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. Display flashes. There was a power failure. • Reset the clock. Drawer does not slide smoothly or drags. The drawer is out of alignment. The drawer is over-loaded or the load is unbalanced. • Fully extend the drawer and push it all the way in. See the page 47. • Reduce weight. Redistribute drawer contents. Warming drawer will A fuse in your home may be blown • Replace the fuse or reset the circuit not work. or the circuit breaker tripped. breaker. The controls are not set correctly. • See the chapter on using the warming drawer on page 17. Excessive There is liquid present in the condensation in the drawer. drawer Uncovered foods. • Remove the liquid. • Cover food with a lid or aluminum foil. The temperature is set too high. • Adjust the temperature to a lower setting. Food dries out in Moisture is escaping. the warming drawer. The drawer is not fully closed. • Cover food with a lid or aluminum foil. • Push the drawer in until the latch engages. 52_ Troubleshooting