Samsung HW-C560S User Manual (user Manual) (ver.1.0) (English) - Page 54

Troubleshooting

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Page 54 highlights

Troubleshooting Before requesting service, please check the following. Symptom Check The unit will not turn on. • Is the power cord plugged into the outlet? Remedy • Connect the power plug to the outlet. A function does not • Is there static electricity in the air? work when the button is pressed. • Disconnect the power plug and connect it again. Sound is not produced. • Are the speakers and external components connected properly? • Is the Mute function on? • Is the volume set to minimum? • Is the Speaker Size set incorrectly to NONE? • Connect them correctly. • Press the MUTE button to cancel the function. • Adjust the volume. • Refer to pages 35 to select LARGE, SMALL or YES. Picture does not appear • Is the external component on a TV when the connected properly? function is selected. • Connect it correctly. Remote controller does not work. The sound from the left/ right channels is reversed. Can't receive radio broadcasts. There is no sound from surround speakers. Can't select Dolby Pro Logic ll mode. • Are the batteries drained? • Is the distance between remote control and main unit too great? • Replace with new batteries. • Operate at close distance. • Are the left/right speaker or left/right input/output cables connected properly? • Check the left/right channel and connect it/them correctly. • Is FM antenna connected properly? • Connect the antenna correctly. • If the input strength of antenna signal is weak, install the FM antenna in a place with good reception. • Are the surround speakers connected properly? • Is SURR (surround) incorrectly set to NONE in the Speaker Size? • Is surround mode set to stereo? • Refer to pages 16 ~19 to connect them properly. • Refer to page 35 to select LARGE or SMALL. • Refer to pages 44 ~ 45 to select proper Surround Mode. • Is the input signal selected properly? • Only 2 channel signal can select Dolby Pro Logic II mode. (ex:Dolby Digital, PCM, 2 channel analog input signal.) 54 HW-C500-C560S-XAA_0609.indd 54 2010-06-09 5:11:39

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54
Troubleshooting
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on.
•
Is the power cord plugged into the
outlet?
•
Connect the power plug to the
outlet.
A function does not
work when the button is
pressed.
•
Is there static electricity in the air?
•
Disconnect the power plug and
connect it again.
Sound is not produced.
•
Are the speakers and external
components connected properly?
•
Is the Mute function on?
•
Is the volume set to minimum?
•
Is the Speaker Size set incorrectly to
NONE?
•
Connect them correctly.
•
Press the
MUTE
button to cancel
the function.
•
Adjust the volume.
•
Refer to pages 35 to select LARGE,
SMALL or YES.
Picture does not appear
on a TV when the
function is selected.
•
Is the external component
connected properly?
•
Connect it correctly.
Remote controller does
not work.
•
Are the batteries drained?
•
Is the distance between remote
control and main unit too great?
•
Replace with new batteries.
•
Operate at close distance.
The sound from the left/
right channels is
reversed.
•
Are the left/right speaker or left/right
input/output cables connected
properly?
•
Check the left/right channel and connect
it/them correctly.
Can't receive radio
broadcasts.
•
Is FM antenna connected properly?
•
Connect the antenna correctly.
•
If the input strength of antenna signal
is weak, install the FM antenna in a
place with good reception.
There is no sound from
surround speakers.
•
Are the surround speakers
connected properly?
•
Is SURR (surround) incorrectly set to
NONE in the Speaker Size?
•
Is surround mode set to stereo?
•
Refer to pages 16 ~19 to connect them
properly.
•
Refer to page 35 to select LARGE or
SMALL.
•
Refer to pages 44 ~ 45 to select proper
Surround Mode.
Can't select Dolby Pro
Logic ll mode.
•
Is the input signal selected properly?
•
Only 2 channel signal can select
Dolby Pro Logic II mode. (ex:Dolby
Digital, PCM, 2 channel analog input
signal.)
HW-C500-C560S-XAA_0609.indd 54
HW-C500-C560S-XAA_0609.indd
54
2010-06-09 °° 5:11:39
2010-06-09
°° 5:11:39