Samsung HW-Q950T User Manual - Page 44

In case Bluetooth sound breaking occurs ;; Sounds may be breaking due to interference by radio frequency or electronic devices nearby. Keep such devices away from the Soundbar to avoid radio interference. Example: microwave ovens. ;; Because the device to connect is far away from the Soundbar, sound breaking may occur. Move the device near the Soundbar. ;; If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, sound breaking may occur. Check the installation environment and conditions for use. In case Wi-Fi connection is not possible ;; Check whether your wireless router is on. ;; Turn off the router, turn it back on, and then try again. ;; When the signal of the wireless router is too weak, connection may not be possible. Move the router near the Soundbar or adjust the installed position with no obstacles. ;; If your wireless router is new, you will need to reconfigure the speaker's network settings. In case Alexa does not respond When the microphone is turned off or its reception is poor ;; Press the (Mic On/Off) button at the top of the Soundbar to enable the microphone. ;; Voice recognition may be unavailable due to ambient noise. Reduce the noise and try again. When the network is disconnected ;; The network may be unavailable. Reconfigure the network. (See page 33) When Alexa is not configured correctly ;; Using the SmartThings app, reconfigure Alexa. (See page 34) ;; Check the Alexa supported countries at the Amazon website. The service is unavailable in those countries. In case the Soundbar is not turned on as soon as the TV is turned on ;; When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV. ENG - 44