Samsung HZ35W User Manual (user Manual) (ver.1.1) (English) - Page 103

Remove the battery and insert it again., Set the date and time in the display settings

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Before contacting a service centre Situation Suggested remedies The date and time are Set the date and time in the display settings incorrect menu. The display or buttons do not work Remove the battery and insert it again. The memory card has The memory card has not been reset. an error Format the card. (p. 92) Cannot play back files If you change the name of a file, your camera may not play the file (the name of the file should meet the DCF standard). If you encounter this situation, play back files on your computer. The photo is blurry t Make sure that the focus option you set is suitable for close-up shots. (p. 50) t Make sure that the subject is within range of the flash. (p. 104) t Make sure that the lens is clean. If not, clean the lens. (p. 96) The colors in the photo do not match the actual scene An incorrect white balance can create unrealistic color. Select the proper white balance option to suit the light source. (p. 60) Situation Suggested remedies The photo is too bright Your photo is overexposed. t Adjust the exposure value. (p. 59) t Adjust the aperture value or the shutter speed. (p. 33) t Turn off the flash. (p. 47) t Adjust the ISO speed. (p. 49) The photo is too dark Your photo is underexposed. t Adjust the exposure value. (p. 59) t Adjust the aperture value or the shutter speed. (p. 33) t Turn on the flash. (p. 47) t Adjust the ISO speed. (p. 49) The wide-angle lens may create distortions The photo is distorted on the image. This is the normal feature of the wide-angle lens. The TV does not display your photos t Make sure that the camera is correctly connected to the external monitor with the A/V cable. t Make sure that your memory card contains photos. Appendixes 102

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Appendixes
102
Before contacting a service centre
Situation
Suggested remedies
The photo is too bright
Your photo is overexposed.
Adjust the exposure value. (p. 59)
Adjust the aperture value or the shutter
speed. (p. 33)
Turn off the flash. (p. 47)
Adjust the ISO speed. (p. 49)
The photo is too dark
Your photo is underexposed.
Adjust the exposure value. (p. 59)
Adjust the aperture value or the shutter
speed. (p. 33)
Turn on the flash. (p. 47)
Adjust the ISO speed. (p. 49)
The photo is distorted
The wide-angle lens may create distortions
on the image. This is the normal feature of
the wide-angle lens.
The TV does not
display your photos
Make sure that the camera is correctly
connected to the external monitor with
the A/V cable.
Make sure that your memory card
contains photos.
Situation
Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings
menu.
The display or buttons
do not work
Remove the battery and insert it again.
The memory card has
an error
The memory card has not been reset.
Format the card. (p. 92)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
The photo is blurry
Make sure that the focus option you set
is suitable for close-up shots. (p. 50)
Make sure that the subject is within range
of the flash. (p. 104)
Make sure that the lens is clean. If not,
clean the lens. (p. 96)
The colors in the photo
do not match the
actual scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 60)