Samsung KU7500 User Manual - Page 5
Troubleshooting, Precautions and Notes - 65
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Troubleshooting Getting Support 64 Getting support through Remote Management 64 Finding the contact information for service 65 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 65 Testing the picture I Can't Hear the Sound Clearly 67 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 74 Before using the recording and schedule recording functions 75 Before using the timeshift function Supported Resolutions for UHD Input Signals 76 If HDMI UHD Color is set to Off 76 If HDMI UHD Color is set to On Read Before Using Voice Interaction 77 Precautions for voice interaction 77 Requirements for using voice interaction Read Before Using Apps Read Before Using the Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA DMT