Samsung MG11T5018CW/AA User Manual - Page 43

English 43, Problem, Cause, Action, Grill, Use the steam function

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Troubleshooting and information code Problem Grill Smoke comes out during operation. Cause During initial operation, smoke may come from the heating elements when you first use the microwave oven. Food is on the heating elements. Food is too close to the grill. Microwave oven The microwave oven does not heat. Smoke comes out during preheating. Food is not properly prepared and/or arranged. The door is open. During initial operation, smoke may come from the heating elements when you first use the microwave oven. Food is on the heating elements. There is a burning or plastic smell when using the microwave oven. Plastic or non heat-resistant cookware is used. Action This is not a malfunction, and if you run the microwave oven 2-3 times, it should stop. Let the microwave oven cool and then remove the food from the heating elements. Put the food a suitable distance away while cooking. Make sure food is properly prepared and arranged. Close the door and try again. This is not a malfunction, and if you run the microwave oven 2-3 times, it should stop. Let the microwave oven cool and then remove the food from the heating elements. Use glass cookware suitable for high temperatures. Problem There is a bad smell coming from inside the microwave oven. The microwave oven does not cook properly. Cause Action Food residue or plastic has melted and stuck to the interior. Use the steam function and then wipe with a dry cloth. You can put a lemon slice inside and run the microwave oven to remove the odour more quickly. The microwave oven door is frequently opened during cooking. If you open the door often, the interior temperature will be lowered and this may affect the results of your cooking. The microwave oven controls are not correctly set. Correctly set the microwave oven controls and try again. The grill or other accessories Correctly insert the are not correctly inserted. accessories. The wrong type or size of cookware is used. Use suitable cookware with flat bottoms. English 43 MG11T5018CC_AA_EN.indd 43 2/4/2020 10:44:30 AM

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English 43
Troubleshooting and information code
Problem
Cause
Action
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when you
first use the microwave
oven.
This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements.
Let the microwave oven cool
and then remove the food
from the heating elements.
Food is too close to the grill.
Put the food a suitable
distance away while cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
Microwave oven
The microwave
oven does not
heat.
The door is open.
Close the door and try again.
Smoke comes
out during
preheating.
During initial operation,
smoke may come from the
heating elements when you
first use the microwave
oven.
This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements.
Let the microwave oven cool
and then remove the food
from the heating elements.
There is a
burning or plastic
smell when using
the microwave
oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable
for high temperatures.
Problem
Cause
Action
There is a bad
smell coming
from inside the
microwave oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the microwave
oven to remove the odour
more quickly.
The microwave
oven does not
cook properly.
The microwave oven door
is frequently opened during
cooking.
If you open the door often,
the interior temperature will
be lowered and this may
affect the results of your
cooking.
The microwave oven
controls are not correctly
set.
Correctly set the microwave
oven controls and try again.
The grill or other accessories
are not correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with
flat bottoms.
MG11T5018CC_AA_EN.indd
43
2/4/2020
10:44:30 AM