Samsung ML 1630 User Manual (ENGLISH) - Page 44

Condition Loose toner Character Voids Horizontal stripes Curl Suggested solutions • Clean the inside of the machine. Contact a service representative to clean the inside of the machine. After cleaning the inside of the machine, if you still have the same problems, contact a service representative. • Check the paper type and quality. (See "Specifications on print media" on page 4.3.) • Remove the toner cartridge, and then install a new one. (See "Replacing the toner cartridge" on page 6.5.) • If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. (See "Specifications on print media" on page 4.3.) If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. (See "Replacing the toner cartridge" on page 6.5.) • If the problem persists, the machine may require repair. Contact a service representative. If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Condition Suggested solutions An unknown image repetitively appears on the next few sheets or loose toner, light print, or contamination occurs. You machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality from loose toner or light imaging. You can set this option through the Printer Tab in printer driver's properties. See page 3.2. Common Windows problems Condition "File in Use" message appears during installation. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. "Fail To Print", "A machine timeout error occurred." messages appear. Suggested solutions Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. Close all other applications, reboot Windows and try printing again. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Note Refer to Microsoft Windows User's Guide that came with your computer for further information on Windows error messages. 7.12