Samsung ML2851ND User Manual (ENGLISH) - Page 38
Paper, dpi Best, dpi Normal, Condition, Possible cause, Suggested solutions, the Software Try - driver
UPC - 961613074935
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Condition The printer does not print. (Continued) Printer selects print media from the wrong paper source. Paper does not feed into the printer. Print job is extremely slow. Print job is extremely slow. (Continued) Possible cause The printer may be configured incorrectly. The printer driver may be incorrectly installed. The printer is malfunctioning. The paper source selection in the printer properties may be incorrect. Paper has not been loaded correctly. There is too much paper in the tray. The paper is too thick. The job may be very complex. The computer may have insufficient random-access memory (RAM). Suggested solutions Check the printer properties to ensure that all of the print settings are correct. Reinstall the printer driver; See the Software Section. Try printing a test page. Check the LEDs on the control panel to determine if the printer is indicating a system error. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the Software Section. Remove paper from the tray and reload it correctly. Check that the adjustable guides are set correctly. Remove excess paper from the tray. Use only paper that meets printer specifications. Reduce the complexity of the page(s) or try adjusting the print quality settings. To adjust the print quality settings, reduce the resolution. If you have set the resolution to 1200 dpi (Best), change it to 600 dpi (Normal). See the Software Section. Change the port setting to the USB or network port to improve print speed. Your printer prints A4-sized paper at 28 ppm and lettersized paper at 30 ppm. Simplify the page layout and remove any unnecessary graphics from the document. Condition Possible cause Suggested solutions Half the page The page layout is blank. is too complex. Simplify the page layout and remove any unnecessary graphics from the document. The page orientation setting may be incorrect. Change the page orientation in your application. See the Software Section. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If printing on special print media, use the manual tray. An incorrect type of paper is being used. Use only paper that meets printer specifications. If printing on special print media, use the manual tray. There may be debris inside the printer. Open the front cover and remove the debris. The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect and reconnect the printer cable. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your printer is selected. The software application is malfunctioning. Try printing a job from another application. If you are under the DOS environment, the font setting for your machine may be set incorrectly. Change the font setting. See page 1.6. 9.6