Samsung MS14K6000AG/AA User Manual - Page 57
during cooking.
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Problem The thaw function does not work. The interior light is dim or does not turn on. A beeping sound occurs during cooking. The oven is not level. There are sparks during cooking. When power is connected, the oven immediately starts to work. There is electricity coming from the oven. There is water dripping. Cause The oven may not work, too much food is being cooked, or improper cookware is being used. The door has been left open for a long time. The interior light is covered by foreign matter. If the Auto Cook function is being used, this beeping sound means it's time to turn over the food during thawing. The oven is installed on an uneven surface. Metal containers are used during the oven/thawing functions. The door is not properly closed. Action To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the "Cancel" button. Clean the inside of the oven and check again. After turning over the food, press the Start button again to restart operation. Make sure the oven is installed on flat, stable surface. Do not use metal containers. Close the door and check again. The power or power socket is not properly grounded. Make sure the power and power socket are properly grounded. Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. Let the oven cool and then wipe with a dry dish towel. English 57 Troubleshooting MS14K6000AS_AA_DE68-04345Q-00_EN.indd 57 6/1/2016 3:53:05 PM