Samsung MX-T40/ZA User Manual - Page 30

08 TROUBLESHOOTING Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). The unit will not turn on. Is the power cord plugged into the outlet? ;; Connect the power plug to the outlet. A function does not work when the button is pressed. Is there static electricity in the air? ;; Disconnect the power plug and connect it again. Sound dropouts occur in BT mode. ;; See the Bluetooth connection sections on page 14. Sound is not produced. Is the Mute function on? ;; Press the (Mute) button to cancel the mute function. Is the volume set to minimum? ;; Adjust the Volume. The remote control does not work. Are the batteries drained? ;; Replace them with new batteries. Is the distance between the remote control and Sound Tower main unit too far? ;; Move the remote control closer to the Sound Tower main unit. Stereo Group connection is not working. Is the system in wireless Group Play mode? ;; Disconnect the wireless Group Play mode and try Stereo Group connection again. It cannot make a Bluetooth connection. Is the system connected to another system in wireless Group Play mode or Stereo Group mode? ;; Try Bluetooth connection again after disconnecting the wireless Group Play or Stereo Group connection. Are the two Bluetooth devices already connected? ;; Try Bluetooth connection again after disconnecting other Bluetooth connections. The PAIRING button is not working. Is the system in wireless Group Play mode or Stereo Group mode? ;; Try again after disconnecting the wireless Group Play or Stereo Group connection. I want to switch the HOST (MAIN) system to the other in wireless Group Play or Stereo Group connection. ;; Disconnect Group Play mode, press the Speaker which you want make to HOST first, and after it displays "HOST" message, connect the others one by one. ;; With Stereo Group mode, MAIN is fixed. You can not change others as MAIN. I want to play AUX1 or AUX2 more than 8 hours without control input. ;; Press and hold the button for more than 5 seconds in AUX1 or AUX2 mode to disable Auto Power Down Function. Change from ON-AUTO POWER DOWN to OFF-AUTO POWER DOWN. ENG - 24