Samsung NP470R5E User Manual Windows8.1 Ver.1.0 (English) - Page 70

Diagnosing the Computer Status and Troubleshooting

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Diagnosing the Computer Status and Troubleshooting Chapter 3. Using the computer 69 The Support Center program, which is Samsung's computer's troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s). Support Center may not be provided or may be a different version depending on the model. 1 Click the bottom-right icon on the Start screen, and click Support Center. 2 Support Center is activated and starts diagnosing your computer. After the diagnosing process is finished, the System Status menu displays a list of the current problems to be solved as shown. Diagnosing Computer and Troubleshooting FAQ for computer's major problems Searching for computer's problems 3 You can solve a problem by clicking the Troubleshoot button for the problem.

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69
Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a different
version depending on the model.
1
Click the bottom-right icon
on the
Start
screen, and click
Support Center
.
2
Support Center is activated and starts diagnosing your
computer.
After the diagnosing process is finished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computer’s
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computer’s problems
3
You can solve a problem by clicking the Troubleshoot button
for the problem.