Samsung NQ70CB700D12AA User Manual - Page 84

and the door., Water remains

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Troubleshooting Problem The oven light will not turn on. Possible cause The light is loose or defective. The switch operating the light is broken. The oven smokes excessively during broiling. The oven controls have not been set properly. The meat has been placed too close to the element. The meat has not been properly prepared. Food does not bake or roast properly. Grease has built up on oven surfaces. The oven controls have not been set correctly. The oven rack has been positioned incorrectly or is not level. The oven thermistor needs to be adjusted. Solution • Tighten or replace the lamp. • Call for service if the door light does not turn on. Call for service. See the Basic operations section starting on page 23. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. Remove excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Regular cleaning is necessary when broiling frequently. See the Basic operations section starting on page 23. See the Using the oven racks section on page 62. See Temperature adjust in the Settings section on page 72. Problem Food does not broil properly. The oven temperature is too hot or too cold. There is water dripping. There is steam coming through the crack between the oven body and the door. Water remains in the oven. Possible cause Solution The serving size may not be appropriate. Refer to the Broiling recommendation guide for serving sizes on page 49, and then try again. The rack has not been properly positioned. See the Broiling recommendation guide on page 49. The cookware is not suited for Use suitable cookware. broiling. In some areas, the power (voltage) may be low. • Preheat the broil element for 10 minutes. • See the Broiling recommendation guide on page 49. The oven thermistor needs to See Temperature adjust in the be adjusted. Settings section on page 72. You may see water or steam in some cases depending on the food you are cooking. This is not a product malfunction. Let the oven cool and then wipe with a dry dish towel. Troubleshooting 84 English

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84 English
Troubleshooting
Troubleshooting
Problem
Possible cause
Solution
Food does not
broil properly.
The serving size may not be
appropriate.
Refer to the
Broiling
recommendation guide
for
serving sizes on page
49
, and
then try again.
The rack has not been
properly positioned.
See the
Broiling
recommendation guide
on
page
49
.
The cookware is not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
•
Preheat the broil element
for 10 minutes.
•
See the
Broiling
recommendation guide
on page
49
.
The oven
temperature is
too hot or too
cold.
The oven thermistor needs to
be adjusted.
See
Temperature adjust
in the
Settings section on page
72
.
There is water
dripping.
You may see water or steam
in some cases depending on
the food you are cooking. This
is not a product malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is
steam coming
through the
crack between
the oven body
and the door.
Water remains
in the oven.
Problem
Possible cause
Solution
The oven light
will not turn
on.
The light is loose or defective.
•
Tighten or replace the
lamp.
•
Call for service if the
door light does not turn
on.
The switch operating the light
is broken.
Call for service.
The oven
smokes
excessively
during broiling.
The oven controls have not
been set properly.
See the
Basic operations
section starting on page
23
.
The meat has been placed too
close to the element.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove excess fat from the
meat. Cut away fatty edges
that may curl, leaving the
lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the
Basic operations
section starting on page
23
.
The oven rack has been
positioned incorrectly or is
not level.
See the
Using the oven racks
section on page
62
.
The oven thermistor needs to
be adjusted.
See
Temperature adjust
in the
Settings section on page
72
.