Samsung NQ70M7770DG/AA User Manual - Page 79

For the Lower Oven, Run the Steam Bake function

Page 79 highlights

Symptom Convection The oven does not heat. Smoke comes out during preheating. Cause The door is open. During initial operation, smoke may come from the heating elements when you first use the oven. Food is on the heating elements. There is a burning or plastic smell when using the oven. There is a bad smell coming from inside the oven. Plastic or non heatresistant cookware is used. Food residue or plastic has melted and stuck to the interior. Action Close the door and try again. This is not a malfunction. After you run the oven 2-3 times, it should stop. Let the oven cool and then remove the food from the heating elements. Use glass cookware suitable for high temperatures. Run the Steam Bake function for an hour, and then wipe with a dry cloth. You can put a lemon slice inside, and then run Steam Bake to remove the odor more quickly. Symptom The oven does not cook properly. Cause Action The oven door is frequently opened during cooking. If you open the door often, the interior temperature will be lowered and this may affect the results of your cooking. The oven controls are not Correctly set the oven controls correctly set. and try again. The broil heater or other accessories are not correctly inserted. Correctly insert the accessories. The wrong size or wrong Use suitable cookware with flat type of cookware is used. bottoms. For the Lower Oven Problem The oven will not turn on. Possible cause The oven is not completely plugged into the electrical outlet. A fuse in your home may be blown or a circuit breaker may have tripped. The oven controls have been set improperly. The oven is too hot. Incomplete service wiring. Power outage. Solution Make sure the electrical plug is inserted into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker. See the Basic operations section starting on page 22. Allow the oven to cool. Call for service. Check to see if the house lights will turn on. If necessary, call your local electric company for service. Troubleshooting NQ70M7770D_AA_DE68-04447A-03_EN+MES+CFR.indb 79 English 79 2018-08-30 12:55:47

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English 79
Troubleshooting
Symptom
Cause
Action
The oven does not
cook properly.
The oven door is
frequently opened during
cooking.
If you open the door often, the
interior temperature will be
lowered and this may affect
the results of your cooking.
The oven controls are not
correctly set.
Correctly set the oven controls
and try again.
The broil heater or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong size or wrong
type of cookware is used.
Use suitable cookware with flat
bottoms.
For the Lower Oven
Problem
Possible cause
Solution
The oven will
not turn on.
The oven is not completely
plugged into the electrical
outlet.
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have been
set improperly.
See the
Basic operations
section starting on page
22
.
The oven is too hot.
Allow the oven to cool.
Incomplete service wiring.
Call for service.
Power outage.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
Symptom
Cause
Action
Convection
The oven does not
heat.
The door is open.
Close the door and try again.
Smoke comes out
during preheating.
During initial operation,
smoke may come from
the heating elements
when you first use the
oven.
This is not a malfunction. After
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
There is a burning or
plastic smell when
using the oven.
Plastic or non heat-
resistant cookware is
used.
Use glass cookware suitable
for high temperatures.
There is a bad smell
coming from inside
the oven.
Food residue or plastic
has melted and stuck to
the interior.
Run the Steam Bake function
for an hour, and then wipe
with a dry cloth.
You can put a lemon slice
inside, and then run Steam
Bake to remove the odor more
quickly.
NQ70M7770D_AA_DE68-04447A-03_EN+MES+CFR.indb
79
2018-08-30
°° 12:55:47