Samsung NV51R5511DG/AA User Manual - Page 35
Troubleshooting, English 35, Problem, Possible cause, Solution
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Troubleshooting Troubleshooting Samsung works hard to ensure that you don't have problems with your new electric oven. If you run into unexpected trouble, look first for a solution in the tables below. If you're still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (726-7864). CONTROL DISPLAY Problem The display goes blank. The buttons cannot be pressed properly. Possible cause A fuse in your home may be blown or the circuit breaker tripped. • There is foreign matter caught between the buttons • Touch model: There is moisture on the exterior • The lock function is set Solution Replace the fuse or reset the circuit breaker. • Remove the foreign matter and try again. • Remove the moisture and try again. • Check whether the lock function is set. OVEN Problem The oven will not turn on. The oven light will not turn on. Possible cause Solution The oven is not completely plugged into the electrical outlet. Make sure the electrical plug is inserted into a live, properly grounded outlet. A fuse in your home may be blown or a circuit breaker may have tripped. Replace the fuse or reset the circuit breaker. The oven controls have been See the chapter on operating set improperly. the oven starting on page 16. The oven is too hot. Allow the oven to cool. Incomplete service wiring. Call for service. Power outage. Check to see if the house lights will turn on. If necessary, call your local electric company for service. The light is loose or defective. • • Tighten or replace the lamp. Call for service if the door light does not turn on. The switch operating the light Call for service. is broken. Troubleshooting English 35