Samsung NX30 User Manual (English) - Page 198
The photo is too, bright or too dark.
View all Samsung NX30 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 198 highlights
Appendix > Before contacting a service center Situation The memory card has an error Your computer does not recognize an SDXC or UHS-1 memory card Your TV or computer cannot display photos and videos that are stored on an SDXC or UHS-1 memory card Cannot display files The photo is blurry Suggested remedies • Turn off the camera, and then turn it on again. • Remove the memory card, and then insert it again. • Format the memory card. See "Cautions when using memory cards" for more details. (p. 190) SDXC memory cards use the exFAT file system. To use SDXC memory cards or UHS-1 memory cards that are formatted with the exFAT file system on a Windows XP computer, download and update the exFAT file system driver from the Microsoft website. SDXC memory cards use the exFAT file system. To use SDXC memory cards or UHS-1 memory cards that are formatted with the exFAT file system, ensure that the external device is compatible with the exFAT file system before connecting the camera to the device. If you change the name of a file, your camera may not play the file (the name of the file should meet the DCF standard). If you encounter this situation, display files on your computer. • Ensure that the focus option you set is suitable for the kind of shot you are capturing. • Use a tripod to prevent your camera from shaking. • Ensure that the lens is clean. If not, clean the lens. (p. 184) Situation The colors in the photo do not match the actual scene The photo is too bright or too dark. Photos are distorted Playback screen does not appear on the connected external device Your computer does not recognize your camera Your computer disconnects the camera while transferring files Suggested remedies An incorrect White Balance can create unrealistic color. Select the proper White Balance option to suit the light source. (p. 81) Your photo is overexposed or underexposed. • Adjust the aperture value or the shutter speed. • Adjust the ISO sensitivity. (p. 79) • Turn the flash off or on. (p. 101) • Adjust the exposure value. (p. 111) This camera can have minute distortion when using a wide-angle lens that enables shooting with a wide angle of view. This is normal, and does not cause malfunction. • Ensure that HDMI cable is properly connected to the external monitor. • Ensure that the memory card is properly recorded. • Ensure that the USB cable is connected correctly. • Ensure that the camera is switched on. • Ensure that you are using a supported operating system. The file transfer may be interrupted by static electricity. Disconnect the USB cable and connect it again. 197