Samsung PN50B400P3D User Manual (user Manual) (ver.1.0) (English, French, Span - Page 36

Problem Possible Solution Plasma TV is making humming noise. Image Retention (Burn In) Issue. Can not control TV power or volume with Cable/Sat box remote control. •• Plasma TVs typically make a soft humming sound. This is normal. It's caused by the electrical charges that are used to create the images on the screen. •• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower. •• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Also try rerouting your connection cables. •• Improper installation of wall mount can create excessive noise. •• To minimize the possibility of screen burn, this unit is equipped with screen burn reduction technology. Pixel Shift technology enables you to set picture movement up/ down (Vertical Line) and side to side (Horizontal Dot). •• Program the Cable/Sat remote control to operate the TV. Refer to Cable/Sat user manual for SAMSUNG TV code. "Not Supported Mode" message. Caption on TV menu is greyed out. Plastic smell from TV. •• Check the supported resolution of the TV and adjust the external device's output resolution accordingly. Refer to resolution settings in this manual. •• Caption can not be selected in the TV menu when connected via HDMI or Component. •• Caption must be activated on the external device. •• This smell is normal and will dissipate over time. TV Signal Strength is unavailable in the •• This function is only available with digital channels with an Antenna (RF/Coax) Self Diagnostic Test menu. connection (Air or Cable). TV is tilted to right or left side. •• Remove the stand base from TV and reassemble. Can not assemble stand base. •• Make sure TV is placed on flat surface. If can not remove screws from TV, please use magnetized screw driver. Channel menu is grey out (unavailable). •• Channel menu is only available when TV source is selected (Antenna or Cable). Your settings are lost after 30 minutes or every time TV is turned off. Intermittent loss of audio or video. You may see small particles if you look closely at the edge of the bezel surrounding the TV screen. •• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the SOURCE button to select TV mode, go to Menu → Setup → Plug & Play → EnterE •• Check cable connections and reconnect. •• Can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If wall mounting, we recommend using cables with 90 degree connectors. •• This is part of the product's design and is not a defect. Input cables (Not supplied) HDMI HDMI/DVI Component Composite (AV) Coaxial (RF) English - 36