Samsung PN51E450A1FXZA User Manual - Page 2

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2. Press the ▲ or ▼ button to select Media Play (USB), and then 1. In the Media Play menu, press the ◄ or ► button to select press the ENTERE button. Videos, and then press the ENTERE button. 3. Press the ◄ or ► button to select an icon (Videos, Music, Photos, Settings), and then press the ENTERE button. ✎ Media Play might not work properly with unlicensed multimedia files. ✎ Need-to-Know List before using Media Play (USB) x The file system supports FAT16, FAT32 and NTFS. x Certain types of USB Digital camera and audio devices may not be compatible with this TV. x Media Play only supports USB Mass Storage Class (MSC) devices. MSC is a Mass Storage Class Bulk-Only Transport device. Examples of MSC are Thumb drives and Flash Card Readers. Devices should be connected directly to the TV's USB port. USB HDD is not supported. x Before connecting your device to the TV, please back up your files to prevent them from damage or loss of data. SAMSUNG is not responsible for any data file damage or data loss. x A USB device that requires high power (more than 0.5A) may not be supported. x Do not disconnect the USB device while it is loading. x The higher the resolution of the image, the longer it takes to display on the screen. x The maximum supported JPEG resolution is 15360 x 8640 pixels. x If a file is corrupted or the TV does not support the file type, the "Not Supported File Format" message appears. x The TV cannot play MP3 files with DRM that have been downloaded from a for-pay site. Digital Rights Management (DRM) is a technology that supports the creation, distribution, and management of digital content in an integrated and comprehensive way, including protecting the rights and interests of content providers, preventing illegal copying of contents, and managing billing and settlements. x PTP devices are not supported. x If an over-power warning message is displayed while you are connecting or using a USB device, the device may not be recognized or may malfunction. x If the TV has no input during the time period set in Auto Protection Time, the Screensaver will run. x The power-saving mode of some external hard disk drives may be released automatically when your connect them to the TV. x If you use a USB extension cable, the TV may not recognize the USB device or may not be able to read the files on the device. x If a USB device connected to the TV is not recognized, the list of files on the device is corrupted, or a file in the list is not played, connect the USB device to a PC, format the device, and check the connection. x If a file you deleted from the PC is still found when you run Media Play, use the "Empty the Recycle Bin" function on the PC to permanently delete the file. x Photos only supports the sequential jpeg format. x The Videos option does not support the scene search and thumbnail functions. x If the number of files and folders saved on a USB storage device is over approximately 4000, the files and folders may not appear and some folders may not open. x The maximum displayed number of files, including sub folders, in one folder of USB storage device is 2000. x The media may not be playing smoothly when using the device lower than USB 2.0. Videos Movie 01.avi ► 00:04:03 / 00:07:38 1/1 2. Press the buttons to select a video in the file list. 3. Press the ENTERE button or � (Play) button. - The file name is displayed on the top of the screen with the playing time. - If video time information is unknown, playing time and the progress bar are not displayed. - During video playback, you can search using the ◄ and ► buttons. ✎ In this mode, you can play movie clips contained in a game, but you cannot play the game itself. y Supported Subtitle Formats - External Name MPEG-4 timed text SAMI SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha File extension .ttxt .smi .srt .sub .sub or .txt .ssa .ass - Internal Name Xsub SubStation Alpha Advanced SubStation Alpha SubRip MPEG-4 Timed text Container AVI MKV MKV MKV MP4 Format Picture Format Text Format Text Format Text Format Text Format y Supported Video Formats File Extension Container *.mp4 MP4 Video Codec DivX 3.11/4.x/5.1 /6.0 H264 AVC Resolution 1920x1080 1920x1080 1920x1080 Frame rate(fps) 6~30 6~30 6~30 Bit Audio rate(Mbps) Codec 30Mbps 30Mbps 30Mbps MP3 / ADPCM / AAC *.avi *.mkv *.asf *.wmv *.ts *.trp *.tp *.m2ts *.dat *.mpg *.mpeg *.vob MJPEG 640x480 6~30 10Mbps DivX 3.11/4.x/5.1 /6.0 1920x1080 6~30 AVI, MKV MPEG4 SP / ASP 1920x1080 6~30 H264 1920x1080 6~30 MJPEG 640x480 6~30 30Mbps 30Mbps 30Mbps 10Mbps MP3 / AC3 / LPCM / ADPCM / DTS Core DivX 3.11 MP3 / / 4.x /5.1 1920x1080 6~30 30Mbps AC3 / / 6.0 LPCM / ASF MPEG4 SP / ASP 1920x1080 6~30 30Mbps ADPCM / WMA / WMA H.264 1920x1080 6~30 30Mbps Pro MPEG2 1920x1080 6~30 30Mbps AC3 / AAC / TS H. 264 BP / MP / HP 1920x1080 6~30 30Mbps MP3 / DD+ / HE-AAC MPEG1 1920x1080 24/25/30 30Mbps AC3 / PS MPEG2 H. 264 BP / MP / HP 1920x1080 24/25/30 1920x1080 6~30 30Mbps 30Mbps MPEG / LPCM / AAC *.3gp 3GPP MPEG4 SP / ASP 1920x1080 6~30 30Mbps MP3 H.264 1920x1080 6~30 30Mbps SUM E Pause L Jump T Tools R Return File Extension Container Video Codec Resolution Frame Bit rate(fps) rate(Mbps) Audio Codec Photos H.264 1920x1080 6~30 30Mbps *.flv *.swf flash formats Sorenson H.263 1920x1080 6~30 30Mbps MP3 Normal Image1024.jpg 1024x768 2010/2/1 3/15 Other Restrictions y Video content will not play, or not play correctly, if there is an error in the content or the container. y Sound or video may not work if the contents have a standard bit rate/ frame rate above the compatible Frame/sec listed in the Supported Video Formats table. y If the Index Table erroneous, the Seek (Jump) function is not supported. y The menu may take longer to appear if the video's bit rate exceeds 10Mbps. y Video content can not be played if there are many contents in one file. Video Decoder Supports up to H.264, Level 4.1 H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported. MPEG4 SP, ASP : - Below 1280 x 720: 60 frame max - Above 1280 x 720: 30 frame max H.263 is not supported. GMC is not support. Audio Decoder Supports up to WMA7, 8, 9 STD, 9 PRO, 10 PRO WMA 9 PRO and WMA 10 PRO support 5.1 channel. (LBR mode of WMA Pro is not supported) WMA Lossless is not supported. E Pause L Previous/Next T Tools R Return 1. In the Media Play menu, press the ◄ or ► button to select Photos, then press the ENTERE button. 2. Press the buttons to select a photo in the file list. 3. Press the ENTERE button or � (Play) button. ✎ NOTE x While a photo list is displayed, press the � (Play) / ENTERE button on the remote control to start a slide show. x All files in the file list section will be displayed in the slide show. x During the slide show, files are displayed in order. x During the slide show, you can adjust the slide show speed using (π) (REW) or (µ) (FF) button. x You can move to other files using ◄ or ► button. ✎ Media Play can play Music files automatically during a Slide Show if Background Music is set to On. ✎ You cannot change the Mode in Background Music until the Background Music file has finished loading. y Supported Photo Formats Image JPEG Photo Base-line Progressive Resolution 15360 x 8704 1024 x 768 Other Restrictions y CMYK, YCCK Color space JPEG are not supported. Music I Love You Jhon 1st Album Pop 2010 4.2MB 01:10 / 04:02 Playlist 3/15 I Love you Jhon Music 1 No Singer Music 2 No Singer Music 3 No Singer Music 4 No Singer Music 5 No Singer SUM E Pause L Jump T Tools R Return 1. In the Media Play menu, press the ◄ or ► button to select Music, and then press the ENTERE button. 2. Press the buttons to select the desired Music in the file list. 3. Press the ENTERE button or � (Play) button. ✎ During music playback, you can search using the ◄ and ► button. ✎ �■(REW) and μ (FF) buttons do not function during play. ✎ Media Play only displays files with MP3 and PCM file extension. Other file extensions are not displayed, even if they are saved on the same USB device. ✎ If the sound is abnormal when playing MP3 files, adjust the Equalizer in the Sound menu. (An over-modulated MP3 file may cause a sound problem.) Playing Multiple Files ■■Playing selected video/music/photo files 1. On the File List screen, highlight a file, and then press the Yellow button on your remote. 2. Repeat Step 1 to select multiple files. ✎ NOTE x A c mark appears to the left of the selected files. x To cancel a selection, press the Yellow button again. x To deselect all selected files, press the TOOLS button, select Deselect All, and then the ENTERE button. 3. Press the TOOLS button, select Play Selected Contents, and then press the ENTERE button. ■■Playing a video/music/photo folder 1. With the folders on your USB device displayed, use the buttons to highlight a folder. 2. Press the TOOLS button, select Play Folder, and then press the ENTERE button. Media Play - Additional Functions ■■Videos/Music/Photos Play Option menus When playing a file, press the TOOLS button. Category Operation Videos Title You can select another video file to play directly. c Repeat Mode You can play movie and music files repeatedly. c Picture Size You can adjust the picture size to your preference. c Picture Mode You can adjust the picture setting. c Sound Mode You can adjust the sound setting. c You can play the video with Subtitle Setting Subtitles. This function only works if the subtitles have the same file c name as the video. Audio Format You can select the digital audio output format. c Audio Language You can change the audio language if the video has more than one language. c Stop Slide Show / Start Slide Show You can start or stop a Slide Show. Slide Show Speed You can select the slide show speed during the slide show. Background Music You can set and select background music when watching a Slide Show. Zoom You can zoom into images in full screen mode. Rotate You can rotate images in full screen mode. Information You can see detailed information about the played file. c Music c c c Photos c c c c c c c c Settings Using the Setup Menu ■■DivX® Video On Demand : Shows the registration code authorized for the TV. If you connect to the DivX web site and register with the 10-digit registration code, you can download the VOD activation file. Once you play it using Media Play, the registration is completed. ✎ For more information on DivX® VOD, visit "http://vod.divx. com". ■■Information: Select to view information about the connected USB device. Other Information Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the TV on the wall. For detailed information about installing the wall mount, see the instructions provided with the wall mount items. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own. Wall Mount Kit Specifications (VESA) ✎ The wall mount kit is not supplied, but sold separately. Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact your nearest dealer. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury. ✎ NOTE x Standard dimensions for wall mount kits are shown in the table below. x When purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are provided. x Do not use screws that do not comply with the VESA standard screw specifications. x Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. x For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications. x Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. x Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. x Do not mount the TV at more than a 15 degree tilt. x Always have two people mount the TV on a wall. Product Family PDP-TV TV size in inches 43~51 60~64 VESA screw hole specs (A * B) in millimeters 400 X 400 600 X 400 Standard Screw Quantity M8 4 Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric shock. Securing the TV to the Wall Caution: Pulling, pushing, or climbing onto the TV may cause the TV to fall. In particular, ensure that your children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious injuries or death. Follow all safety precautions provided on the included Safety Flyer. For added stability, install the anti-fall device for safety purposes, as follows. To prevent the TV from falling ✎ Since the necessary brackets, screws, and string or cable are not supplied, please purchase these separately. 1. Insert the screws into the wall brackets and firmly fasten them to the wall. Make sure the screws are firmly fixed to the wall. ✎ We strongly recommend you drive the screws into a stud. 2. Using M8 screws, insert the screws through the TV brackets, and then fasten the screws to the top VESA screw holes on the back of the TV. 3. Connect the brackets on the TV and the brackets on the wall with a strong string or cable, and then tie the string or cable tightly to the brackets. ✎ Verify all connections are properly secured. Periodically check the connections for any sign of fatigue or failure. If you have any doubt about the security of your connections, contact a professional installer. ✎ Install the TV close to the wall so that it does not fall. ✎ Connect the string or cable so that the brackets on the wall are at the same height or lower than the brackets on the TV. Untie the string or cable before moving the TV. ✎ To purcase a TV Holder kit, contact Samsung customer care. Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. Refer to the manual provided with the Kensington Lock for additional information on proper use. ✎ Please find a "K" icon on the rear of the TV. The Kensington slot is beside the "K" icon. ✎ The position and color may differ depending on the model. To lock the product, follow these steps: 1. Wrap the Kensington lock cable around a large, stationary object such as desk or chair. 2. Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable. 3. Insert the locking device into the Kensington slot on the product. 4. Lock the lock. ✎ These are general instructions. For exact instructions, see the User manual supplied with the locking device. ✎ The locking device has to be purchased separately. ✎ The location of the Kensington slot may be different depending on the TV model. Display Modes (HDMI Input) Optimal resolution is 1024 x 768@60Hz. Mode Resolution 640 x 350 IBM 720 x 400 MAC 640 x 480 832 x 624 640 x 480 640 x 480 640 x 480 800 x 600 VESA DMT 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 Horizontal Frequency (KHz) 31.469 31.469 35.000 49.726 31.469 37.861 37.500 37.879 48.077 46.875 48.363 56.476 60.023 Vertical Frequency (Hz) 70.086 70.087 66.667 74.551 59.940 72.809 75.000 60.317 72.188 75.000 60.004 70.069 75.029 Pixel Clock Sync Polarity Frequency (MHz) (H / V) 25.175 +/- 28.322 -/+ 30.240 -/- 57.284 -/- 25.175 -/- 31.500 -/- 31.500 -/- 40.000 +/+ 50.000 +/+ 49.500 +/+ 65.000 -/- 75.000 -/- 78.750 +/+ Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. If none of these troubleshooting tips apply, visit samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG. Problem Flickering and Dimming Component Connections / Screen Color Screen Brightness Unwanted Powering off Trouble Powering On Possible Solution If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features like the Eco Sensor or the Energy Saving feature. Follow the steps below with your remote to turn these features off or on. y Energy saving : Menu → Setup → Eco Solution → Energy Saving →Select Settings y Eco Sensor : Menu → Setup → Eco Solution → Eco Sensor →Select Settings If you find that the color on your Samsung television's screen is not correct or black and white, first run a Self Diagnosis Test on the TV to make sure there are no device issues. y Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test y If the test is ok, try making sure ; y Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on your video source. y Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV. If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you should check before calling for a repair. y Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go to "Picture" in the Menu, and then try adjusting these options. If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No Signal Power Off feature. First make sure the Sleep Timer is not accidentally set. The Sleep Timer lets you fall asleep with the TV still on knowing that it will turn off after a certain period of time and not waste energy. y Sleep Timer : User Menu → Setup → Time → Sleep Timer If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature. y No Signal Power Off : User Menu → Setup → Eco Solution → No Signal Power y Auto Power Off : User Menu → Setup → Eco Solution → Auto Power Off Before you turn the TV on, find the red light on the right or left bottom of your TV. Press the power on button on the TV or remote and the light should blink about 5 times before the TV turns on. If you find that you are having trouble powering on your Samsung television, there are a number of things to check it before making a call to the service department. y If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on. If you're sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is caused by the box. Problem Stand Assembly Cannot find a channel Poor Picture The TV image does not look as good as it did in the store. The picture is distorted: macroblock error, small block, dots, pixelization. Color is wrong or missing. There is poor color or brightness. There is a dotted line on the edge of the screen. The picture is black and white. When changing channels, the picture freezes or is distorted or delayed. Sound Problems There is no sound or the sound is too low at maximum volume. The picture is good, but there is no sound. The speakers are making an inappropriate noise. No Picture, No Video The TV will not turn on. The TV turns off automatically. There is no picture/video. RF (Cable/Antenna) Connection The TV is not receiving all channels. Possible Solution • If you have any trouble assembling the stand, refer to "Install the Stand" in the Start Up or Stand Intallation Guide. • Re-run Plug & Play or run Auto Program. (go to MENU - Channel - Auto Program) First, perform the Picture Test and to see if your TV is displaying the test image properly. Go to MENU - Support - Self Diagnosis - Picture Test If the test image is properly displayed, the poor picture may be caused by the source or signal. • If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. • Cable/Satellite subscribers: Try HD channels from the channel line up. • Air/Cable Antenna connection: Try HD channels after running Auto Program. ✎ Many HD channels broadcast up scaled SD (Standard Definition) content. The picture quality of up scaled SD content is low. • Adjust the Cable/Set top box video output resolution to 1080i or 720p. • Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in sports and action movies. • A weak signal can cause picture distortion. This is not a TV problem. • Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels. • If you're using a Component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. • Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness) • Adjust the Energy Saving option in the TV menu. (go to MENU - Setup - Eco Solution - Energy Saving ) • Try resetting the picture to the default picture settings. (go to MENU - Picture - Picture Reset) • If the picture size is set to Screen Fit, change it to 16:9. • Change the cable/satellite box resolution. • If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component Input 1 on the TV. • If connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes) • Set the output resolution of the cable box to 1080i or 720p. Perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support - Self Diagnosis - Sound Test) If the audio is OK, the sound problem may be caused by the source or signal. • Check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. • If you are using an external device, check the device's audio output option Ex. you may need to change your cable box's audio option to HDMI if the box is connected to your TV using an HDMI cable. • Reboot the connected device by reconnecting the device's power cable. • Check the cable connections. Make sure a video cable is not connected to an audio input. • For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion. • Perform the Sound Test as explained above. • Make sure the AC power cord is securely plugged into the wall outlet and the TV. • Make sure the wall outlet is working. • Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to 'Remote control does not work' below. • Ensure the Sleep Timer is set to Off in the Time menu. • If your PC is connected to the TV, check your PC power settings. • Make sure the AC power cord is plugged securely into the wall outlet and the TV. • When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there is no signal. • Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices). • Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV. • Make sure your connected devices are powered on. • Be sure to select the correct input source by pressing the SOURCE button on the remote control. • Reboot the connected device by reconnecting the device's power cable. • Make sure the coaxial cable is connected securely. • Run Auto Program to add available channels to the channel list. go to MENU - Channel - Auto program then select Auto and make sure the correct Cable TV signal type is set in the menu. There are 3 options. (STD, HRC and IRC) • Verify the antenna is positioned correctly. Problem Possible Solution No Caption on digital channels. The picture is distorted: macroblock, error, small block, dots, pixelization. Others Purple/green rolling horizontal bars and buzzing noise from the TV speakers with Component cable connection. Plasma TV is making humming noise. The picture will not display in full screen. Image Retention (Burn In) Issue. • Check the Caption Setup menu. Try changing Caption Mode Service 1 to CC1. • Some channels may not have caption data. • Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in sports and action movies. • A weak signal can cause picture distortion. This is not a TV problem. • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the settop-box has a grounding issue. Replace the Component video cables with an HDMI connection. • Plasma TVs typically make a soft humming sound. This is normal. It's caused by the electrical charges that are used to create the images on the screen. • If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower. • You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Move the TV away from the wall. Also, try rerouting your connection cables. • An improperly installed of wall mount can also create excessive noise. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. • Black bars on the top and bottom appear when movies that have aspect ratios different from your TV play on the TV. • Adjust the picture size option on your external device or change the TV to full screen. • To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn reduction technology. Pixel Shift lets you set the picture so it moves slightly up and down (Vertical Line) and side to side (Horizontal Dot). The regular, slight movement of the picture reduces screen burn in. The remote control does not work. The cable/set top box remote control does not turn the TV on or off, or adjust the volume. A "Mode Not Supported" message appears. Caption on the TV menu is greyed out. There is a plastic smell from the TV. TV Signal Strength is unavailable in the Self Diagnosis Test menu. TV is tilted to the right or left side. The Channel menu is grey out (unavailable). Your settings are lost after 30 minutes or every time the TV is turned off. You have intermittent loss of audio or video. You see small particles when you look closely at the edge of the frame of the TV. POP (TV's internal banner ad) appears on the screen. • Replace the remote control's batteries. Make sure you insert them with the polarity (+/-) correct . • Clean the transmission window located on the top of the remote control. • Try pointing the remote directly at the TV from 5~6 feet away. • Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code. • Check the supported resolution of the TV and adjust the external device's output resolution accordingly. Refer to resolution settings in this manual. • You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component. • Caption must be activated on the external device. • This smell is normal and will dissipate in a few days. • This function is only available for digital channels received through an Antenna / RF/Coax connection. • Remove the stand base from the TV and reassemble it. • The Channel menu is only available when you select the TV source. • If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode to Home Use mode using the Plug & Play procedure. Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play → ENTERE. • Check the cable connections and reconnect them. • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors. • This is part of the product's design and is not a defect. • Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup). ✎ For detailed trouble shooting information, watch the troubleshooting videos at www.samsung.com/spsn ✎ Some functions and pictures shown in this manual are available on specific models only. ✎ You can keep your TV in optimum condition by upgrading it with the latest firmware from the Samsung web site (samsung.com → Support → Downloads). To upgrade, download the firmware to your computer, copy the firmware file to a USB memory stick, insert the USB memory stick into the TV's USB slot, and then select Support > Software Upgrade in the TV's menu. Storage and Maintenance ✎ If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean it before watching the TV. ✎ The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using the cloth provided or a soft cloth to prevent scratches. License Do not spray water directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock. Clean the product with a soft cloth dampened with in a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent. TheaterSound, SRS and the symbol are trademarks of SRS Labs, Inc. TheaterSound technology is incorporated under licence from SRS Labs, Inc. SRS TheaterSound™ provides the most immersive surround sound experience from the TVs built-in speakers, while maintaining steady volume and delivering rich bass and clear dialog. DivX Certified® to play DivX® video up to HD 1080p, including premium content. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx. com for more information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-onDemand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx. com for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the Symbol, & DTS and the Symbol together are registered trademarks & DTS 2.0+Digital Out is a trademark of DTS, Inc. Product includes software. © DTS, Inc. All Rights Reserved. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. To send inquiries and requests for questions regarding open sources, contact Samsung via Email ([email protected]). ■■ This product uses some software programs which are distributed under the Independent JPEG Group. ICU License - ICU 1.8.1 and later COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder. All trademarks and registered trademarks mentioned herein are the property of their respective owners. Specifications Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C ) 5% to 95%, non-condensing Model Name PN43E440 PN43E450 PN51E440 PN51E450 Display Resolution 1024 x 768 Screen Size (Diagonal) 43" Class (43.0" measured diagonally) 51" Class (50.6" measured diagonally) Sound Output 10W x 2 Dimensions (WxDxH) Body With stand 39.8 x 2.2 x 24.5 inches (1011.8 X 56.0 X 622.4 mm) 39.8 x 10.3 x 26.6 inches (1011.8 X 262.0 X 675.9 mm) 46.7 x 2.2 x 27.8 inches (1187.8 X 56.0 X 706.6 mm) 46.7 x 10.3 x 29.9 inches (1187.8 X 262.0 X 760.1 mm) Weight Without Stand With Stand 31.3 Ibs (14.2 kg) 33.9 Ibs (15.4 kg) 43.2 Ibs (19.6 kg) 45.8 Ibs (20.8 kg) ✎ Design and specifications are subject to change without prior notice. ✎ This device is a Class B digital apparatus. ✎ For information about the power required and more about power consumption, refer to the label attached to the product. ✎ Typical power consumption is measured according to Energy Star Program requirements for televisions. ✎ Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www. samsung.com/recyclingdirect or call, (877) 278-0799. ■■JACK PANEL DETAIL / REAR VIEW (Unit: inches) Model name 1 2 3 4 5 6 PN43E440 / PN43E450 16.6 3.4 3.3 29.5 15.7 15.7 PN51E440 / PN51E450 18.6 3.7 4.7 36.1 15.7 15.7 NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. © 2012 Samsung Electronics America, Inc

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Kensington Lock
The Kensington Lock is not supplied by Samsung. It is a device
used to physically Fx the system when using it in a public place.
Refer to the manual provided with the Kensington Lock for additional
information on proper use.
Please find a “
K
” icon on the rear of the TV. The Kensington
slot is beside the “
K
” icon.
The position and color may differ depending on the model.
To lock the product, follow these steps:
1.
Wrap the Kensington lock cable around a large, stationary object
such as desk or chair.
2.
Slide the end of the cable with the lock attached through the
looped end of the Kensington lock cable.
3.
Insert the locking device into the Kensington slot on the product.
4.
Lock the lock.
These are general instructions. ±or exact instructions, see the
User manual supplied with the locking device.
The locking device has to be purchased separately.
The location of the Kensington slot may be different depending
on the TV model.
Display Modes (HDMI Input)
Optimal resolution is 1024 x 768@60Hz.
Mode
Resolution
Horizontal ±requency
(KHz)
Vertical ±requency (Hz)
Pixel Clock
±requency (MHz)
Sync Polarity
(H / V)
IBM
640 x 350
31.469
70.086
25.175
+/-
720 x 400
31.469
70.087
28.322
-/+
MAC
640 x 480
35.000
66.667
30.240
-/-
832 x 624
49.726
74.551
57.284
-/-
VESA DMT
640 x 480
31.469
59.940
25.175
-/-
640 x 480
37.861
72.809
31.500
-/-
640 x 480
37.500
75.000
31.500
-/-
800 x 600
37.879
60.317
40.000
+/+
800 x 600
48.077
72.188
50.000
+/+
800 x 600
46.875
75.000
49.500
+/+
1024 x 768
48.363
60.004
65.000
-/-
1024 x 768
56.476
70.069
75.000
-/-
1024 x 768
60.023
75.029
78.750
+/+
2.
Press the
or
button to select
Media Play (USB)
, and then
press the
ENTER
E
button.
3.
Press the
or
button to select an icon (
Videos, Music,
Photos, Settings
), and then press the
ENTER
E
button.
Media Play might not work properly with unlicensed
multimedia files.
Need-to-Know List before using
Media Play (USB)
x
The file system supports ±AT16, ±AT32 and NT±S.
x
Certain types of USB Digital camera and audio devices may not
be compatible with this TV.
x
Media Play
only supports USB Mass Storage Class (MSC)
devices. MSC is a Mass Storage Class Bulk-Only Transport
device. Examples of MSC are Thumb drives and ±lash Card
Readers. Devices should be connected directly to the TV’s USB
port. USB HDD is not supported.
x
Before connecting your device to the TV, please back up your
files to prevent them from damage or loss of data. SAMSUNG is
not responsible for any data file damage or data loss.
x
A USB device that requires high power (more than 0.5A) may not
be supported.
x
Do not disconnect the USB device while it is loading.
x
The higher the resolution of the image, the longer it takes to
display on the screen.
x
The maximum supported JPEG resolution is 15360 x 8640 pixels.
x
If a Fle is corrupted or the TV does not support the Fle type, the
“Not Supported ±ile ±ormat” message appears.
x
The TV cannot play MP3 files with DRM that have been
downloaded from a for-pay site. Digital Rights Management
(DRM) is a technology that supports the creation, distribution,
and management of digital content in an integrated and
comprehensive way, including protecting the rights and interests
of content providers, preventing illegal copying of contents, and
managing billing and settlements.
x
PTP devices are not supported.
x
If an over-power warning message is displayed while you are
connecting or using a USB device, the device may not be
recognized or may malfunction.
x
If the TV has no input during the time period set in
Auto
Protection Time
, the Screensaver will run.
x
The power-saving mode of some external hard disk drives may be
released automatically when your connect them to the TV.
x
If you use a USB extension cable, the TV may not recognize the
USB device or may not be able to read the Fles on the device.
x
If a USB device connected to the TV is not recognized, the list of
files on the device is corrupted, or a file in the list is not played,
connect the USB device to a PC, format the device, and check
the connection.
x
If a Fle you deleted from the PC is still found when you run
Media
Play
, use the “Empty the Recycle Bin” function on the PC to
permanently delete the Fle.
x
Photos
only supports the sequential jpeg format.
x
The
Videos
option does not support the scene search and
thumbnail functions.
x
If the number of Fles and folders saved on a USB storage device is
over approximately 4000, the Fles and folders may not appear and
some folders may not open.
x
The maximum displayed number of Fles, including sub folders, in
one folder of USB storage device is 2000.
x
The media may not be playing smoothly when using the device
lower than USB 2.0.
Videos
SUM
00:04:03 / 00:07:38
1/1
Movie 01.avi
E
Pause
L
Jump
T
Tools
R
Return
1.
In the
Media Play
menu, press the
or
button to select
Videos
, and then press the
ENTER
E
button.
2.
Press the
◄/►/▲/▼
buttons to select a video in the Fle list.
3.
Press the
ENTER
E
button or
(Play) button.
-
The file name is displayed on the top of the screen with the
playing time.
-
If video time information is unknown, playing time and the
progress bar are not displayed.
-
During video playback, you can search using the
and
buttons.
In this mode, you can play movie clips contained in a game,
but you cannot play the game itself.
y
Supported Subtitle ±ormats
-
External
Name
File extension
MPEG-4 timed text
.ttxt
SAMI
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
.sub or .txt
SubStation Alpha
.ssa
Advanced SubStation Alpha
.ass
-
Internal
Name
Container
Format
Xsub
AVI
Picture ±ormat
SubStation Alpha
MKV
Text ±ormat
Advanced SubStation Alpha
MKV
Text ±ormat
SubRip
MKV
Text ±ormat
MPEG-4 Timed text
MP4
Text ±ormat
y
Supported Video ±ormats
±ile
Extension
Container
Video Codec
Resolution
±rame
rate(fps)
Bit
rate(Mbps)
Audio
Codec
*.mp4
MP4
DivX
3.11/4.x/5.1
/6.0
1920x1080
6~30
30Mbps
MP3 /
ADPCM /
AAC
H264
1920x1080
6~30
30Mbps
AVC
1920x1080
6~30
30Mbps
MJPEG
640x480
6~30
10Mbps
*.avi
*.mkv
AVI,
MKV
DivX
3.11/4.x/5.1
/6.0
1920x1080
6~30
30Mbps
MP3 /
AC3 /
LPCM /
ADPCM
/ DTS
Core
MPEG4 SP
/ ASP
1920x1080
6~30
30Mbps
H264
1920x1080
6~30
30Mbps
MJPEG
640x480
6~30
10Mbps
*.asf
*.wmv
AS±
DivX 3.11
/ 4.x /5.1
/ 6.0
1920x1080
6~30
30Mbps
MP3 /
AC3 /
LPCM /
ADPCM
/ WMA
/ WMA
Pro
MPEG4 SP
/ ASP
1920x1080
6~30
30Mbps
H.264
1920x1080
6~30
30Mbps
*.ts
*.trp
*.tp
*.m2ts
TS
MPEG2
1920x1080
6~30
30Mbps
AC3 /
AAC /
MP3 /
DD+ /
HE-AAC
H. 264 BP
/ MP / HP
1920x1080
6~30
30Mbps
*.dat
*.mpg
*.mpeg
*.vob
PS
MPEG1
1920x1080
24/25/30
30Mbps
AC3 /
MPEG /
LPCM /
AAC
MPEG2
1920x1080
24/25/30
30Mbps
H. 264 BP
/ MP / HP
1920x1080
6~30
30Mbps
*.3gp
3GPP
MPEG4 SP
/ ASP
1920x1080
6~30
30Mbps
MP3
H.264
1920x1080
6~30
30Mbps
±ile
Extension
Container
Video Codec
Resolution
±rame
rate(fps)
Bit
rate(Mbps)
Audio
Codec
*.²v
*.swf
²ash
formats
H.264
1920x1080
6~30
30Mbps
MP3
Sorenson
H.263
1920x1080
6~30
30Mbps
Other Restrictions
y
Video content will not play, or not play correctly, if there is an error
in the content or the container.
y
Sound or video may not work if the contents have a standard
bit rate/ frame rate above the compatible ±rame/sec listed in the
Supported Video ±ormats table.
y
If the Index Table erroneous, the Seek (Jump) function is not
supported.
y
The menu may take longer to appear if the video’s bit rate
exceeds 10Mbps.
y
Video content can not be played if there are many contents in
one Fle.
Video Decoder
Supports up to H.264, Level 4.1
H.264 ±MO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are
not supported.
MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
H.263 is not supported.
GMC is not support.
Audio Decoder
Supports up to WMA7, 8, 9 STD, 9 PRO, 10 PRO
WMA 9 PRO and WMA 10 PRO support  5.1 channel. (LBR
mode of WMA Pro is not supported)
WMA Lossless is not supported.
Music
3/15
I Love you
Jhon
Music 1
No Singer
Music 2
No Singer
Music 3
No Singer
Music 4
No Singer
Music 5
No Singer
I Love You
Jhon
1st Album
Pop
2010
4.2MB
01:10 / 04:02
SUM
E
Pause
L
Jump
T
Tools
R
Return
Playlist
1.
In the
Media Play
menu, press the
or
button to select
Music
, and then press the
ENTER
E
button.
2.
Press the
/
/
/
buttons to select the desired Music in the
Fle list.
3.
Press the
ENTER
E
button or
(Play) button.
During music playback, you can search using the
and
button.
±
(REW) and
μ
(±±) buttons do not function during
play.
Media Play only displays files with MP3 and PCM file
extension. Other file extensions are not displayed, even if they
are saved on the same USB device.
If the sound is abnormal when playing MP3 files, adjust the
Equalizer
in the
Sound
menu. (An over-modulated MP3 file
may cause a sound problem.)
Photos
Image1024.jpg
1024x768
2010/2/1
3/15
E
Pause
L
Previous/Next
T
Tools
R
Return
Normal
1.
In the
Media Play
menu, press the
or
button to select
Photos
, then press the
ENTER
E
button.
2.
Press the
/
/
/
buttons to select a photo in the Fle list.
3.
Press the
ENTER
E
button or
(Play) button.
NOTE
x
While a photo list is displayed, press the
(Play) /
ENTER
E
button on the remote control to start a slide show.
x
All files in the file list section will be displayed in the slide show.
x
During the slide show, files are displayed in order.
x
During the slide show, you can adjust the slide show speed
using (
π
) (REW) or (
µ
) (±±) button.
x
You can move to other files using
or
button.
Media Play can play Music files automatically during a Slide
Show if
Background Music
is set to
On
.
You cannot change the
Mode
in
Background Music
until the
Background Music file has finished loading.
y
Supported Photo ±ormats
Image
Photo
Resolution
JPEG
Base-line
15360 x 8704
Progressive
1024 x 768
Other Restrictions
y
CMYK, YCCK Color space JPEG are not supported.
Playing Multiple Files
Playing selected video/music/photo ±les
1.
On the ±ile List screen, highlight a Fle, and then press the Yellow
button on your remote.
2.
Repeat Step 1 to select multiple Fles.
NOTE
x
A
c
mark appears to the left of the selected files.
x
To cancel a selection, press the Yellow button again.
x
To deselect all selected files, press the
TOOLS
button, select
Deselect All,
and then
the
ENTER
E
button.
3.
Press the
TOOLS
button, select
Play Selected Contents,
and
then press the
ENTER
E
button.
Playing a video/music/photo folder
1.
With the folders on your USB device displayed, use the
/
/
/
buttons to highlight a folder.
2.
Press the
TOOLS
button, select
Play Folder,
and then press the
ENTER
E
button
.
Media Play - Additional Functions
Videos/Music/Photos Play Option menus
When playing a Fle, press the
TOOLS
button.
Category
Operation
Videos
Music
Photos
Title
You can select another video Fle
to play directly.
c
Repeat Mode
You can play movie and music
Fles repeatedly.
c
c
Picture Size
You can adjust the picture size to
your preference.
c
Picture Mode
You can adjust the picture setting.
c
c
Sound Mode
You can adjust the sound setting.
c
c
c
Subtitle Setting
You can play the video with
Subtitles. This function only works
if the subtitles have the same Fle
name as the video.
c
Audio ±ormat
You can select the digital audio
output format.
c
Audio
Language
You can change the audio
language if the video has more
than one language.
c
Stop Slide
Show /
Start Slide
Show
You can start or stop a Slide
Show.
c
Slide Show
Speed
You can select the slide show
speed during the slide show.
c
Background
Music
You can set and select
background music when
watching a Slide Show.
c
Zoom
You can zoom into images in full
screen mode.
c
Rotate
You can rotate images in full
screen mode.
c
Information
You can see detailed information
about the played Fle.
c
c
c
Settings
Using the Setup Menu
DivX® Video On Demand
: Shows the registration code
authorized for the TV. If you connect to the DivX web site and
register with the 10-digit registration code, you can download
the VOD activation Fle. Once you play it using Media Play, the
registration is completed.
±or more information on DivX® VOD, visit “http://vod.divx.
com”.
Information
:
Select to view information about the connected
USB device.
Other Information
Installing the Wall Mount Kit
The wall mount kit (sold separately) allows you to mount the TV on
the wall.
±or detailed information about installing the wall mount, see
the instructions provided with the wall mount items. Contact a
technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the
product or injury to yourself or others if you elect to install the wall
mount on your own.
Wall Mount Kit Speci±cations (VESA)
The wall mount kit is not supplied, but sold separately.
Install your wall mount on a solid wall perpendicular to the ²oor.
When attaching to other building materials, please contact your
nearest dealer. If you install the TV on a ceiling or slanted wall, it
may fall and result in severe personal injury.
NOTE
x
Standard dimensions for wall mount kits are shown in the table
below.
x
When purchasing our wall mount kit, a detailed installation
manual and all parts necessary for assembly are provided.
x
Do not use screws that do not comply with the VESA standard
screw specifications.
x
Do not use screws that are longer than the standard dimension
or do not comply with the VESA standard screw specifications.
Screws that are too long may cause damage to the inside of the
TV set.
x
±or wall mounts that do not comply with the VESA standard
screw specifications, the length of the screws may differ
depending on the wall mount specifications.
x
Do not fasten the screws too firmly. This may damage the
product or cause the product to fall, leading to personal injury.
Samsung is not liable for these kinds of accidents.
x
Samsung is not liable for product damage or personal injury
when a non-VESA or non-specified wall mount is used or the
consumer fails to follow the product installation instructions.
x
Do not mount the TV at more than a 15 degree tilt.
x
Always have two people mount the TV on a wall.
Product
±amily
TV size in
inches
VESA screw hole
specs (A * B) in
millimeters
Standard
Screw
Quantity
PDP-TV
43~51
400 X 400
M8
4
60~64
600 X 400
Do not install your Wall Mount Kit
while your TV is turned on. It may
result in personal injury due to
electric shock.
Securing the TV to the Wall
Caution
: Pulling, pushing, or climbing onto the TV may cause
the TV to fall. In particular, ensure that your children do not hang
over or destabilize the TV; doing so may cause the TV to tip over,
resulting in serious injuries or death. ±ollow all safety precautions
provided on the included Safety ±lyer. ±or added stability, install
the anti-fall device for safety purposes, as follows.
To prevent the TV from falling
Since the necessary brackets, screws, and string or cable are
not supplied, please purchase these separately.
1.
Insert the screws into the wall brackets and Frmly fasten them to
the wall. Make sure the screws are Frmly Fxed to the wall.
We strongly recommend you drive the screws into a stud.
2.
Using M8 screws, insert the screws through the TV brackets,
and then fasten the screws to the top VESA screw holes on the
back of the TV.
3.
Connect the brackets on the TV and the brackets on the wall
with a strong string or cable, and then tie the string or cable
tightly to the brackets.
Verify all connections are properly secured. Periodically check
the connections for any sign of fatigue or failure. If you have
any doubt about the security of your connections, contact a
professional installer.
Install the TV close to the wall so that it does not fall.
Connect the string or cable so that the brackets on the wall
are at the same height or lower than the brackets on the TV.
Untie the string or cable before moving the TV.
To purcase a TV Holder kit, contact Samsung customer care.
Troubleshooting
If the TV seems to have a problem, Frst review this list of possible problems and solutions. If none of these troubleshooting tips apply, visit
samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.
Problem
Possible Solution
±lickering and Dimming
If your Samsung Television is ²ickering or dimming sporadically, you may need to disable some of its energy efFcient
features like the Eco Sensor or the Energy Saving feature. ±ollow the steps below with your remote to turn these
features off or on.
y
Energy saving
:
Menu
Setup
Eco Solution
Energy Saving
→Select Settings
y
Eco Sensor : Menu
Setup
Eco Solution
Eco Sensor
→Select Settings
Component Connections /
Screen Color
If you Fnd that the color on your Samsung television’s screen is not correct or black and white, Frst run a Self
Diagnosis Test on the TV to make sure there are no device issues.
y
Self Diagnosis
:
User Menu
Support
Self Diagnosis
Picture Test
y
If the test is ok, try making sure ;
y
Your connections are all consistent. ±or example, if you’ve used the AV In jack on your TV, make sure you have
used the AV Out jack on your video source.
y
Try making sure you have connected to the correct jacks. ±or example, if you use the Component jacks, labeled
Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the
video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.
Screen Brightness
If you Fnd that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings
you should check before calling for a repair.
y
Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go
to “Picture” in the Menu, and then try
adjusting these options.
Unwanted Powering off
If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco
friendly No Signal Power Off feature.
±irst make sure the Sleep Timer is not accidentally set. The Sleep Timer lets you fall asleep with the TV still on
knowing that it will turn off after a certain period of time and not waste energy.
y
Sleep Timer
:
User Menu
Setup
Time
Sleep Timer
If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.
y
No Signal Power Off
:
User Menu
Setup
Eco Solution
No Signal Power
y
Auto Power Off : User Menu
Setup
Eco Solution
Auto Power Off
Trouble Powering On
Before you turn the TV on, ±nd the red light on the right or left bottom of your TV. Press the power on button
on the TV or remote and the light should blink about 5 times before the TV turns on.
If you Fnd that you are having trouble powering on your Samsung television, there are a number of things to check it
before making a call to the service department.
y
If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you
press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your
keyboard or move the mouse. Then try turning your TV on.
If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If
you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a
signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite
box remote control. If the screen displays the guide or info data, the problem is caused by the box.
Problem
Possible Solution
Stand Assembly
• If you have any trouble assembling the stand, refer to “Install the Stand” in the Start Up or Stand Intallation Guide.
Cannot Fnd a channel
• Re-run Plug & Play or run Auto Program. (go to
MENU
-
Channel - Auto Program
)
Poor Picture
±irst, perform the
Picture Test
and to see if your TV is displaying the test image properly.
Go to
MENU
-
Support - Self Diagnosis - Picture Test
If the test image is properly displayed, the poor picture may be caused by the source or signal.
The TV image does not look as good as
it did in the store.
• If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to
deliver HD (high deFnition) picture quality.
• Cable/Satellite subscribers: Try HD channels from the channel line up.
• Air/Cable Antenna connection: Try HD channels after running Auto Program.
Many HD channels broadcast up scaled SD (Standard Definition) content. The picture quality of up
scaled SD content is low.
• Adjust the Cable/Set top box video output resolution to 1080i or 720p.
The picture is distorted: macroblock
error, small block, dots, pixelization.
• Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in
sports and action movies.
• A weak signal can cause picture distortion. This is not a TV problem.
• Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.
Color is wrong or missing.
• If you’re using a Component connection, make sure the component cables are connected to the correct jacks.
Incorrect or loose connections may cause color problems or a blank screen.
There is poor color or brightness.
• Adjust the Picture options in the TV menu. (go to
Picture Mode / Color / Brightness / Sharpness
)
• Adjust the
Energy Saving
option in the TV menu. (go to
MENU
-
Setup
-
Eco Solution
-
Energy Saving
)
• Try resetting the picture to the default picture settings. (go to
MENU
-
Picture
-
Picture Reset
)
There is a dotted line on the edge of
the screen.
• If the picture size is set to
Screen Fit
, change it to 16:9.
• Change the cable/satellite box resolution.
The picture is black and white.
• If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component Input 1
on the TV.
When changing channels, the picture
freezes or is distorted or delayed.
• If connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It
may take up to 20 minutes)
• Set the output resolution of the cable box to 1080i or 720p.
Sound Problems
Perform the
Sound Test
to conFrm that your TV audio is properly operating.
(go to
MENU
-
Support - Self Diagnosis - Sound Test
)
If the audio is OK, the sound problem may be caused by the source or signal.
There is no sound or the sound is too
low at maximum volume.
• Check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.
The picture is good, but there is no
sound.
• If you are using an external device, check the device’s audio output option
Ex. you may need to change your
cable box’s audio option to HDMI if the box is connected to your TV using an HDMI cable.
• Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an
inappropriate noise.
• Check the cable connections. Make sure a video cable is not connected to an audio input.
• ±or Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.
• Perform the
Sound Test
as explained above.
No Picture, No Video
The TV will not turn on.
• Make sure the AC power cord is securely plugged into the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the
POWER
button on the TV to make sure the problem is not the remote.
If the TV turns on, refer to ‘Remote control does not work’ below.
The TV turns off automatically.
• Ensure the
Sleep Timer
is set to
Off
in the
Time
menu.
• If your PC is connected to the TV, check your PC power settings.
• Make sure the AC power cord is plugged securely into the wall outlet and the TV.
• When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes
if there is no signal.
There is no picture/video.
• Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).
• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV
input. ±or example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the correct input source by pressing the
SOURCE
button on the remote control.
• Reboot the connected device by reconnecting the device’s power cable.
RF (Cable/Antenna) Connection
The TV is not receiving all channels.
• Make sure the coaxial cable is connected securely.
• Run Auto Program to add available channels to the channel list.
go to
MENU
-
Channel - Auto program
then select
Auto
and make sure the correct Cable TV signal type is set
in the menu. There are 3 options. (
STD
,
HRC
and
IRC
)
• Verify the antenna is positioned correctly.
Problem
Possible Solution
No Caption on digital channels.
• Check the Caption Setup menu. Try changing
Caption Mode Service 1
to
CC1
.
• Some channels may not have caption data.
The picture is distorted: macroblock,
error, small block, dots, pixelization.
• Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in
sports and action movies.
• A weak signal can cause picture distortion. This is not a TV problem.
Others
Purple/green rolling horizontal bars and
buzzing noise from the TV speakers with
Component cable connection.
• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-
top-box has a grounding issue. Replace the Component video cables with an HDMI connection.
Plasma TV is making humming noise.
• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are
used to create the images on the screen.
• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness
lower.
• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Move
the TV away from the wall. Also, try rerouting your connection cables.
• An improperly installed of wall mount can also create excessive noise.
The picture will not display in full screen.
• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
• Black bars on the top and bottom appear when movies that have aspect ratios different from your TV play on the
TV.
• Adjust the picture size option on your external device or change the TV to full screen.
Image Retention (Burn In) Issue.
• To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn reduction technology.
Pixel Shift lets you set the picture so it moves slightly up and down (Vertical Line) and side to side (Horizontal Dot).
The regular, slight movement of the picture reduces screen burn in.
The remote control does not work.
• Replace the remote control's batteries. Make sure you insert them with the polarity (+/–) correct .
• Clean the transmission window located on the top of the remote control.
• Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control
does not turn the TV on or off, or adjust
the volume.
• Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for
the SAMSUNG TV code.
A “
Mode Not Supported
” message
appears.
• Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to
resolution settings in this manual.
Caption
on the TV menu is greyed out.
• You cannot select
Caption
in the TV menu when watching content from a device connected via HDMI or
Component.
Caption
must be activated on the external device.
There is a plastic smell from the TV.
• This smell is normal and will dissipate in a few days.
TV
Signal Strength
is unavailable in the
Self Diagnosis
Test menu.
• This function is only available for digital channels received through an Antenna / R±/Coax connection.
TV is tilted to the right or left side.
• Remove the stand base from the TV and reassemble it.
The
Channel
menu is grey out
(unavailable).
• The
Channel
menu is only available when you select the TV source.
Your settings are lost after 30 minutes or
every time the TV is turned off.
• If TV is in the
Store Demo
mode, it will reset audio and picture settings every 30 minutes. Please change from
Store Demo
mode to
Home Use
mode using the
Plug & Play
procedure. Press the
SOURCE
button to select
TV
mode, go to
MENU
Setup
Plug & Play
ENTER
E
.
You have intermittent loss of audio or
video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are ²exible
enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
You see small particles when you look
closely at the edge of the frame of
the TV.
• This is part of the product’s design and is not a defect.
POP (TV’s internal banner ad) appears
on the screen.
• Select
Home Use
under
Plug & Play
mode. ±or details, refer to
Plug & Play
(Initial Setup).
±or detailed trouble shooting information, watch the troubleshooting videos at
www.samsung.com/spsn
Some functions and pictures shown in this manual are available on specific models only.
You can keep your TV in optimum condition by upgrading it with the latest firmware from the Samsung web site (samsung.com
Support
Downloads). To upgrade, download the firmware to your computer, copy the firmware file to a USB memory stick,
insert the USB memory stick into the TV's USB slot, and then select Support > Software Upgrade in the TV's menu.
Storage and Maintenance
If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean it before watching
the TV.
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using
the cloth provided or a soft cloth to prevent scratches.
Do not spray water directly onto the
product. Any liquid that goes into the
product may cause a failure, Fre, or
electric shock.
Clean the product with a soft cloth
dampened with in a small amount of
water. Do not use a ²ammable liquid
(e.g. benzene, thinners) or a cleaning
agent.
License
TheaterSound, SRS and the
symbol are
trademarks of SRS Labs, Inc.
TheaterSound technology is incorporated under
licence from SRS Labs, Inc.
SRS TheaterSound™
provides the most immersive
surround sound experience from the TVs built-in
speakers, while maintaining steady volume and delivering
rich bass and clear dialog.
DivX CertiFed® to play DivX® video up to HD 1080p, including premium content.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an ofFcial DivX
CertiFed® device that plays DivX video. Visit divx. com for more information and software tools to convert your Fles into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX CertiFed® device must be registered in order to play purchased DivX Video-on-
Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx.
com for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673;
7,460,668; 7,515,710; 7,519,274 DivX®, DivX CertiFed® and associated logos are trademarks of Rovi Corporation or its subsidiaries
and are used under license.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535 & other U.S. and
worldwide patents issued & pending. DTS, the Symbol, & DTS and the Symbol together are registered trademarks
& DTS 2.0+Digital Out is a trademark of DTS, Inc. Product includes software. © DTS, Inc. All Rights Reserved.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License
Notice is written only English.
To send inquiries and requests for questions regarding open sources, contact Samsung via Email ([email protected]).
This product uses some software programs which are distributed under the Independent JPEG Group.
ICU License - ICU 1.8.1 and later
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation Fles (the "Software"), to deal in the Software
without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to
whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the
above copyright notice(s) and this permission notice appear in supporting documentation.
THE SO±TWARE IS PROVIDED "AS IS", WITHOUT WARRANTY O± ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
O± MERCHANTABILITY, ±ITNESS ±OR A PARTICULAR PURPOSE AND NONIN±RINGEMENT O± THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT
HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE ±OR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY
DAMAGES WHATSOEVER RESULTING ±ROM LOSS O± USE, DATA OR PRO±ITS, WHETHER IN AN ACTION O± CONTRACT, NEGLIGENCE OR OTHER TORTIOUS
ACTION, ARISING OUT O± OR IN CONNECTION WITH THE USE OR PER±ORMANCE O± THIS SO±TWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software
without prior written authorization of the copyright holder.
All trademarks and registered trademarks mentioned herein are the property of their respective owners.
Speci±cations
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
50°± to 104°± (10°C to 40°C)
10% to 80%, non-condensing
-4°± to 113°± (-20°C to 45°C )
5% to 95%, non-condensing
Model Name
PN43E440
PN43E450
PN51E440
PN51E450
Display Resolution
1024 x 768
Screen Size
(Diagonal)
43" Class
(43.0" measured diagonally)
51" Class
(50.6" measured diagonally)
Sound
Output
10W x 2
Dimensions (WxDxH)
Body
With stand
39.8 x 2.2 x 24.5 inches
(1011.8 X 56.0 X 622.4 mm)
39.8 x 10.3 x 26.6 inches
(1011.8 X 262.0 X 675.9 mm)
46.7 x 2.2 x 27.8 inches
(1187.8 X 56.0 X 706.6 mm)
46.7 x 10.3 x 29.9 inches
(1187.8 X 262.0 X 760.1 mm)
Weight
Without Stand
With Stand
31.3 Ibs (14.2 kg)
33.9 Ibs (15.4 kg)
43.2 Ibs (19.6 kg)
45.8 Ibs (20.8 kg)
Design and specifications are subject to change without prior notice.
This device is a Class B digital apparatus.
±or information about the power required and more about power consumption, refer to the label attached to the product.
Typical power consumption is measured according to Energy Star Program requirements for televisions.
Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.
samsung.com/recyclingdirect or call, (877) 278-0799.
JACK PANEL DETAIL / REAR VIEW
(Unit:
inches
)
Model name
1
2
3
4
5
6
PN43E440 / PN43E450
16.6
3.4
3.3
29.5
15.7
15.7
PN51E440 / PN51E450
18.6
3.7
4.7
36.1
15.7
15.7
NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions
prior to performing installation of your TV. Not responsible for typographical or printed errors.
© 2012 Samsung Electronics America, Inc