Samsung RF22A4121SR/AA User Manual - Page 55

Troubleshooting Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note: that you will be charged for any service visits in which no defects were found. General Temperature Symptom Fridge/freezer does not operate. Fridge/freezer temperature is warm. Fridge/freezer is over-cooling. Possible causes Solution • Power cord is not plugged in • Properly plug in the power properly. cord. • Temperature control is not set correctly. • Set the temperature lower. • Refrigerator is located near a heat source or direct sunlight. • Keep the refrigerator away from direct sunlight or a heat source. • Not enough clearance between refrigerator and nearby walls or cabinets. • Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets. • Energy Saver mode is activated. • Deactivate Energy Saver mode. • The refrigerator is overloaded. Food is blocking the refrigerator vents. • Do not overload the refrigerator. Do not allow food to block vents. • Temperature control is not set correctly. • Set the temperature higher. Troubleshooting Untitled-2 55 English 55 2021-07-14 10:27:28