Samsung SCX 6320F SyncThru 5.0 Job Accounting Plug-in Guide (ENGLISH) - Page 46
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CODE 21013 Selected User is Assigned To a Device(s), Cannot Modify Login 21014 Selected Group Is Assigned To a Device(s), Cannot Modify 21015 Cannot Move Users 21016 Import Users Failed Permission SEVERITY Warning Warning Warning Error REASON When the user you want to modify is assigned to Job Accounting enabled device(s), you cannot modify the Login ID of the user. When the user group you want to modify the group name is assigned to Job Accounting enabled device(s), you cannot modify the name of the user group. This error code appears when you try to add a user(s) to the group, All or Grouped. You cannot add any user to these groups because SyncThru™ Admin 5 provides these groups by default. Importing users from CSV file has failed. SOLUTION Please make sure that the selected user is not assigned to any device. If you really want to modify the user's Login ID, you need to change the Job Accounting settings for the user. First, you need to check the device(s) using the user. Then, remove the user from the device(s) (Make sure that the removed user cannot use the device anymore). Now you can modify the user Login ID. You need to reconfigure Job Accounting for the user if you want to let the user use the device(s) again. Please make sure that the selected user group is not assigned to any device. If you really want to modify the user group, you need to change the Job Accounting settings for the user group. First, you need to check the device(s) using the user group. Then, remove the user group from the device(s) (Make sure that the removed group cannot use the device anymore). Now you can modify the user group name from the system. You need to reconfigure Job Accounting for the user if you want to let the user use the device(s) again. You cannot move users to the All group or Grouped group. The CSV file may contain an invalid header or invalid data, check the CSV file for valid data and try to import again. CODE 23001 Import Permissions Failed SEVERITY Error REASON Importing user permissions from CSV file has failed. SOLUTION The CSV file may contain an invalid header or invalid data, check the CSV file for valid data and try importing again. Troubleshooting_ 46