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Samsung SF-760P User Guide - Page 190

Vertical repetitive, defects, Background scatter, Thick Envelope, Printing Preferences, Condition

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Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 66). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter A Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. Or select Thick Envelope from the Printing Preferences window (see Basic Guide). • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences. Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem. • If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 64). 5. Troubleshooting 190

Section	Page
Basic	1
1. Introduction	4
Key benefits	5
Features by models	7
Useful to know	12
About this user’s guide	13
Safety information	14
Machine overview	19
Control panel overview	23
Turning on the machine	25
Installing the driver locally	26
Reinstalling the driver	27
2. Menu Overview and Basic Setup	28
Menu overview	29
Machine’s basic settings	34
Media and tray	36
Basic printing	46
Basic copying	50
Basic scanning	53
Basic faxing	54
3. Maintenance	58
Ordering supplies and accessories	59
Available supplies	60
Available maintenance parts	61
Storing the toner cartridge	62
Redistributing toner	64
Replacing the toner cartridge	66
Monitoring the supplies life	68
Setting the toner low alert	69
Cleaning the machine	70
Tips for moving & storing your machine	77
4. Troubleshooting	78
Tips for avoiding paper jams	79
Clearing original document jams	80
Clearing paper jams	82
Understanding the status LED	85
Understanding display messages	87
5. Appendix	91
Specifications	92
Regulatory information	100
Copyright	110
Advanced	111
1. Software Installation	113
Installation for Macintosh	114
Reinstallation for Macintosh	115
Installation for Linux	116
Reinstallation for Linux	118
2. Useful Setting Menus	119
Before you begin reading a chapter	120
Fax menu	121
Copy menu	124
System setup	126
3. Special Features	132
Altitude adjustment	133
Entering various characters	134
Setting up the address book	135
Printing features	139
Scan features	151
Fax features	157
4. Useful Management Tools	166
Easy Capture Manager	167
Samsung AnyWeb Print	168
Easy Eco Driver	169
Using Samsung Easy Printer Manager	170
Using Samsung Printer Status	173
Using Smart Panel	175
Using the Linux Unified Driver Configurator	177
5. Troubleshooting	180
Paper feeding problems	181
Power and cable connecting problems	182
Printing problems	183
Printing quality problems	187
Copying problems	195
Scanning problems	196
Faxing problems	198
Operating system problems	200
Contact SAMSUNG worldwide	205
Glossary	209
Index	221
A	221
address book	221
editing 135	221
group editing 136	221
group registering 136	221
registering 135	221
using 135	221
address book setup 135	221
AnyWeb Print 168	221
C	221
cleaning	221
inside 70	221
outside 70	221
pickup roller 73	221
scan unit 74	221
cleaning a machine 70	221
Confirming 157	221
control panel 23	221
convention 13	221
copy	221
general setup 124	221
copying	221
basic copying 50	221
reducing or enlarging copies 51	221
D	221
default settings	221
tray setting 43	221
E	221
eco printing 49	221
entering character 134	221
error message 87	221
F	221
favorites settings, for printing 48	221
fax	221
Adding documents to a reserved fax 159	221
automatic redialing 157	221
Canceling a reserved fax job 159	221
Changing the receive modes 162	221
Delaying a fax transmission 158	221
forwarding a received fax to another destination 160	221
Forwarding a sent fax to another destination 160	221
general setup 121	221
Printing sent fax report automatically 165	221
Receiving a fax in the computer 161	221
Receiving faxes in memory 164	221
receiving in Answering Machine mode 163	221
receiving in DRPD mode 163	221
receiving in Fax mode 163	221
receiving in secure mode 164	221
receiving in Tel mode 162	221
receiving with ext. telephone 163	221
redialing the last number 157	221
Sending a fax in the computer 158	221
Sending a priority fax 160	221
fax feature 157	221
fax sending	221
multi sending 55	221
faxing	221
adjusting darkness 57	221
adjusting resolution 56	221
preparing to fax 54	221
receiving in Fax mode 56	221
features 5	221
machine features 119	221
print media feature 94	221
front view 20	221
G	222
general icons 13	222
general settings 126	222
glossary 209	222
J	222
jam	222
clearing original document 80	222
clearing paper 82	222
tips for avoiding paper jams 79	222
L	222
LCD display	222
browsing the machine status 121, 124, 125, 129	222
Linux	222
common Linux problems 202	222
driver installation for USB cable connected 116	222
driver reinstallation for USB cable connected 118	222
printer properties 150	222
printing 148	222
scanning 155	222
unifled driver configurator 177	222
Linux scanning 155	222
loading	222
paper in the tray1 37	222
special media 39	222
loading originals 44	222
M	222
machine information 121, 124, 125, 129	222
machine setup	222
machine status 121, 124, 125, 129	222
Macintosh	222
common Macintosh problems 201	222
driver installation for USB cable connected 114	222
driver reinstallation for USB cable connected 115	222
printing 147	222
scanning 154	222
system requirements 98	222
Macintosh scanning 154	222
maintenance parts 61	222
manual feeding	222
loading 39	222
menu overview 29	222
multi-purpose tray	222
tips on using 39	222
using special media 39	222
N	222
N-up printing	222
Macintosh 147	222
O	222
output support 43	222
overlay printing	222
create 145	222
delete 145	222
print 145	222
P	222
placing a machine	222
adjusting the altitude 133	222
PostScript driver	222
troubleshooting 204	222
preparing originals type 44	222
print media	222
card stock 42	222
envelope 40	223
labels 41	223
output support 94	223
preprinted paper 42	223
setting the paper size 43	223
setting the paper type 43	223
special media 39	223
print resolution set	223
Linux 149	223
printer preferences	223
Linux 150	223
Printer Status	223
general information 173, 175	223
Printing 46	223
printing	223
changing the default print settings 139	223
Linux 148	223
Macintosh 147	223
multiple pages on one sheet of paper	223
Macintosh 147	223
printing a document	223
Windows 46	223
printing on both sides of paper	223
Macintosh 148	223
printing to a file 140	223
setting as a default machine 139	223
special printer features 140	223
printing a document	223
Linux 148	223
Macintosh 147	223
printing feature 139	223
problem	223
operating system problems 200	223
problems	223
copying problems 195	223
faxing problems 198	223
paper feeding problems 181	223
power problems 182	223
printing problems 183	223
printing quality problems 187	223
scanning problems 196	223
R	223
rear view 22	223
regulatiory information 100	223
reports	223
machine information 121, 122, 123, 124, 126, 129	223
resolution	223
faxing 56	223
S	223
safety	223
information 14	223
symbols 14	223
Samsung Printer Status 173	223
Scan Assitant 153	223
scan feature 151	223
Scanning	223
Scanning with Samsung Scan Assitant 153	223
scanning	223
basic information 151	223
Linux scanning 155	223
Macintosh scanning 154	223
Scanning from image editing program 152	223
Scanning using the WIA driver 152	223
Scanning with SmarThru Office 153	223
service contact numbers 205	223
SmarThru Office 153	223
Special features 132	223
specifications 92	223
print media 94	223
supplies	224
available supplies 60	224
estimated toner cartridge life 63	224
monitoring the supplies life 68	224
ordering 60	224
replacing toner cartridge 66	224
T	224
toner cartridge	224
estimated life 63	224
handling instructions 62	224
non-Samsung and refilled 62	224
redistributing toner 64	224
replacing the cartridge 66	224
storing 62	224
tray	224
adjusting the width and length 36	224
changing the tray size 36	224
manual feeding 39	224
setting the paper size and type 43	224
U	224
understanding the status LED 85	224
Unix	224
system requirements 99	224
USB cable	224
driver installation 26, 27, 114, 116	224
driver reinstallation 115, 118	224
using help 49, 148	224
W	224
watermark	224
create 144	224
delete 144	224
edit 144	224
Windows	224
common Windows problems 200	224
driver installation for USB cable connected 26, 27	224

Match case Limit results 1 per page

Printing quality problems

190

Troubleshooting

Vertical repetitive

defects

If marks repeatedly appear on the printed side of the page at even intervals:

•

The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see

"Replacing the toner cartridge" on page 66).

•

Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after

a few more pages.

•

The fusing assembly may be damaged. Contact a service representative.

Background scatter

Background scatter results from bits of toner randomly distributed on the printed page.

•

The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that

the paper does not absorb too much moisture.

•

If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams

on the reverse side. Printing on seams can cause problems.

Or select

Thick Envelope

from the

Printing Preferences

window (see Basic Guide).

•

If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application

or in

Printing Preferences

. Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper

actually used, an overcharging can occur causing this copy quality problem.

•

If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 64).

Condition