Samsung SGH-D415 User Manual (ENGLISH) - Page 154

Solving Problems

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Solving Problems If you are experiencing problems with your phone, perform the following simple checks before contacting a service professional. This may save you the time and expense of an unnecessary service call. When you switch your phone on, the following messages may appear: Insert SIM Card ● Check that the SIM card is correctly installed. Phone Locked Enter Password ● The automatic locking function has been enabled. You must enter the phone's password before you can use the phone. Enter PIN ● You are using your phone for the first time. You must enter the Personal Identification Number (PIN) supplied with the SIM card. ● The PIN Check feature is enabled. Every time the phone is switched on, the PIN has to be entered. To disable this feature, use the PIN Check menu (Menu 8.6.1). Enter PUK ● The PIN code was entered incorrectly three times in succession and the phone is now blocked. Enter the PUK supplied by your service provider. Solving Problems 151

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Solving Problems
151
Solving Problems
If you are experiencing problems with your phone, perform
the following simple checks before contacting a service
professional. This may save you the time and expense of an
unnecessary service call.
When you switch your phone on, the following
messages may appear:
Insert SIM Card
●
Check that the SIM card is correctly installed.
Phone Locked Enter Password
●
The automatic locking function has been enabled. You
must enter the phone’s password before you can use the
phone.
Enter PIN
●
You are using your phone for the first time. You must enter
the Personal Identification Number (PIN) supplied with the
SIM card.
●
The PIN Check feature is enabled. Every time the phone is
switched on, the PIN has to be entered. To disable this
feature, use the
PIN Check
menu (
Menu 8.6.1
).
Enter PUK
●
The PIN code was entered incorrectly three times in
succession and the phone is now blocked. Enter the PUK
supplied by your service provider.