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Samsung SGH-E715 Quick Guide (easy Manual) (ver.1.0) (English) - Page 115

Solving Problems

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Solving Problems Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary service call. When you switch your phone on, the following messages may appear Insert SIM Card Check that the SIM card is correctly installed. Phone Locked Enter Password The automatic locking function has been enabled. You must enter the phone's password before you can use the phone. Enter PIN You are using your phone for the first time. You must enter the Personal Identification Number supplied with the SIM card. The option requiring that the PIN be entered each time the phone is switched on was enabled. You must enter your PIN and then disable this option if so required. Enter PUK The PIN code was entered incorrectly three times in succession and the phone is now blocked. Enter the PUK supplied by your network operator. "No service," "Network failure" or "Not done" is displayed The network connection was lost. You may be in a weak signal area (in a tunnel or surrounded by buildings). Move and try again. You are trying to access an option for which you have not taken out a subscription with your service provider. Contact the service provider for further details. Solving Problems 111

Section	Page
SGH-e715 eng(T-Mobile)1001.pdf	5
Travel Adapter	13
Handset	13
Battery	13
User Manual	13
Ear-microphone	13
Holster	13
Hand strap	13
Unpacking	13
Your Phone	15
Phone Layout	15
Display	19
Display Layout	19
Icons	20
Backlight	21
Display	21
Service Light	21
Camera	22
Getting Started	23
Installing the SIM Card	23
1. If necessary, switch off the phone by holding down the key until the power-off image is displayed.	23
2. Remove the battery. To do so:	23
3. Slide the SIM card into the SIM card socket so that it locks the card into position. Make sure that the notched corner is top left and the gold contacts of the card face into the phone.	24
4. Place the battery back, taking care to match the tabs on the battery with the grooves on the phone.	25
5. Press the battery down until it clicks into place. Make sure that the battery is properly installed before switiching on the power.	25
Charging the Battery	25
1. With the battery in position on the phone, plug the connector of the travel charger into the jack at the bottom of the phone.	26
2. Plug the charger into a standard AC wall outlet.	26
3. When charging is finished, unplug the charger from the power outlet and from the phone by pressing the gray tabs on both sides of the connector and pulling the connector out.	26
Low Battery Indicator	27
Switching the Phone On or Off	27
1. Open the phone.	27
2. Hold down the key until the phone turns on.	27
3. If the phone asks you to enter the phone password, enter the password and press the OK soft key. The phone password is preset to “00000000” at the factory. For further details, “Access Codes” on page 115.	27
4. If the phone asks for a PIN, enter the PIN and press the OK soft key. For further details, “Access Codes” on page 115.	27
5. When you wish to switch the phone off, hold down the key until the power-off image displays.	28
Call Functions	29
Making a Call	29
Making a International Call	29
1. Press and hold down the 0 key. The + character appears.	29
2. Key in the country code, area code and phone number and press the key.	29
Correcting the Number	29
Ending a Call	30
Redialing the Last Number	30
1. If you have typed any characters on the display, clear the display by holding down the key for more than one second.	30
2. Press the key to display a list of the last numbers in the order in which the calls were made.	30
3. Use the Up and Down keys to scroll through the numbers until the required number is highlighted.	30
4.	30
Making a Call from the Phonebook	30
Adjusting the Volume	31
Answering a Call	31
1. Open the phone and press the key or the Accept soft key to answer the incoming call.	31
2. If the Anykey Answer option in the Extra Settings menu is checked, you can press any key to answer a call except for the key and the Reject soft key.	31
Viewing Missed Calls	31
1. Press the View soft key.	31
2. The number corresponding to the most recent missed call is displayed, if available.	32
Editing a Missed Call Number	32
1. Press the Options soft key.	32
2. Press the Up or Down key to highlight the Edit option.	32
3. Press the Select soft key.	32
4. Change the number as required. Press the Save soft key. If no change is required press the Exit soft key.	32
Deleting a Missed Call	33
1. Press the Options soft key.	33
2. If necessary, press the Up or Down key to highlight the Delete option.	33
3. Press the Select soft key to go to the Options menu.	33
Switching Quickly to the Silent Mode	33
Selecting Functions and Options	35
1. Press the appropriate soft key.	35
Setting the Display Language	36
1. When the idle screen is displayed, press the Menu soft key to access the menus.	36
2. Scroll through the menus until you reach the Phone Settings menu, by pressing the Up or Down key.	36
3. To select the Phone Settings menu, press the Select soft key or the key.	36
4. Scroll through the sub-menus until you reach the Language sub-menu, by pressing the Up or Down key.	36
5. To view the languages available, press the Select soft key or the key. The current setting is highlighted.	36
6. Scroll through the list of languages until the appropriate one is highlighted, by pressing the Up or Down key.	36
7. Press the Select soft key or the key to confirm your selection.	36
8. Press the or Left key twice to exit the menu structure.	36
Phonebook	37
Storing a Number with a Name	37
Storing a Number in Idle mode	37
1. Key in the number to be stored.	37
2. When you are sure that it is correct, press the Save soft key.	37
3. Select an entry type to identify the category of number to be stored. Three categories are available:	37
4. To select the category, press the Up or Down key, followed by the Select soft key.	37
5. Select the memory location (SIM or Phone).	37
6. Enter a name and press the OK soft key.	37
7. If you do not want to save the number and name in the suggested location, press the key to clear the location number and enter your preferred location by pressing the number keys.	38
8. Press the OK soft key to store the name and number.	38
9. After storing, the phone displays the phonebook entry or name just created.	38
Storing a Number Using the Phonebook Menu	38
1. When the idle screen is displayed, press the Ph.Book soft key.	38
2. Scroll to New Entry by pressing the 2 or Down key and press the Select soft key.	38
3. Select an Entry Type to identify the category of the number to be stored. The following four options are provided:	38
4. Continue the procedure from Step 4 on page 33 to store the number.	38
Using Phonebook Entry Options	39
Searching for and Dialing a Number in the Phonebook	40
Searching for a Number by Name	40
1. When the idle screen is displayed, press the Ph.Book soft key. When Search is highlighted, press the Select soft key. You are asked to enter a name.	40
2. Enter the first few letters of the name that you wish to find.	40
3. The phonebook entries are listed, starting with the first entry matching your input. This entry is also highlighted.	40
4. Once you have found the required entry, press the key to dial the number, or press the Options soft key to access the phonebook entry options; for further details, see page 35.	40
Searching for a Number by Caller Group	41
1. When the idle screen is displayed, select the Ph.Book soft key to scroll to Group Search by pressing the Up or Down key and press the Select soft key. You are asked to enter a group name.	41
2. Enter the first few letters of the group name that you wish to find.	41
3. The caller groups are listed, starting with the first group matching your input. The group is also highlighted.	41
4. Scroll to the required group by pressing the Up or Down key and press the View soft key.	41
5. The phonebook entries in the selected caller group are listed.	41
6. Once you have found the required entry, press the key to dial the number, or press the Options soft key to access the phonebook entry options; for further details, see page 35.	41
Editing a Caller Group	41
1. When the idle screen is displayed, select the Ph.Book soft key to scroll to Group Edit by pressing the 4 or Down key and press the Select soft key.	41
2. Enter the start of the required group name or scroll through the group list by pressing the Up or Down key.	41
3. When the required group is highlighted, press the Options soft key.	42
4. Select each option and change the settings, as required. The following options are available.	42
5. When you have finished, press the key.	42
Speed-Dialing	42
Setting Up Speed-Dial Entries	42
1. When the idle screen is displayed, select the Ph.Book soft key to scroll to Speed Dial by pressing the 5 or Down key and press the Select soft key.	42
2. Select the key to which you wish to assign the speed-dialing feature (keys 2 to 9) and press the OK soft key.	42
3. Select the required phonebook entry from the list and press the View soft key.	42
4. Select the required number if the entry has more than one number, by pressing the Up or Down key and press the Select soft key.	42
5. Once you have assigned a number to the selected key, four options are available:	43
6. When you have finished, press the or key.	43
Speed-Dialing from the Phonebook	43
Deleting All Phonebook Entries	43
1. When the idle screen displays, press the Ph.Book soft key.	43
2. Scroll to Delete All by pressing the Up or Down key and press the Select soft key.	43
3. To place a check mark on the memory you want to empty, ALL, SIM or Phone, press the Mark soft key.	43
4. When you are finished marking, press the Delete soft key to delete the entries in the selected memory.	43
5. Enter the phone password and press the OK soft key.	43
6. When the confirming message appears, press the Yes soft key.	43
7. When you finish deleting, press the or the key.	43
Checking Memory Status	44
1. When the idle screen is displayed, select the Ph.Book soft key to scroll to Memory Status option pressing the 7 or Down key and press the Select soft key.	44
2. Press the Up or Down keys to view the number of existing and remaining entries in the card and phone memories.	44
Entering Text	45
Changing the Text Input Mode	45
Using the T9 Mode	46
1. When you are in the T9 predictive text input mode, start entering a word by pressing keys 2 to 9. Press each key only once for one letter.	46
2. Enter the whole word before editing or deleting the keystrokes.	46
3. If the word is correct, start entering the next word.	46
4. Otherwise, press the 0, Up or Down key repeatedly to display alternate word choices for the keys that you have pressed.	46
5. Complete each word with a space by pressing the # key.	46
Using the Upper/Lower-Case Character Mode	47
1. Press the key labeled with the required letter:	47
2. Select the other letters in the same way.	47
Using the Symbol Mode	48
Using the Number Mode	48
Options During a Call	49
Putting a Call on Hold	49
1. Enter the phone number that you wish to dial or look it up in Phonebook.	49
2. Press the key to dial the second call. The first call is automatically put on hold.	49
1. Put the current call on hold by pressing the Hold soft key.	49
2. Make the second call in the normal way.	49
Switching the Microphone Off (Mute)	50
1. Press the Options soft key.	50
2. If necessary, press the Down key to highlight the Mute option.	50
3. Press the OK soft key. The other person can no longer hear you.	50
1. Press the Options soft key.	50
2. If necessary, press the Down key to highlight the Unmute option.	50
3. Press the OK soft key.	50
Muting/Sending Key Tones	50
Muting/Sending DTMF	51
Searching for a Number in Phonebook	51
1. Press the Options soft key.	51
2. Press the Down key to highlight the Phonebook option.	51
3. Press the OK soft key.The Phonebook entries are listed.	51
4. Enter the name that you wish to find.	51
5. To view the highlighted entry, press the View soft key.	51
Answering a Second Call	52
1. Press the key to answer the incoming call. The first call is automatically put on hold.	52
2. To switch between the two calls, press the Swap soft key.	52
3. To end the call on hold, press the Options soft key and select the End Held Call option.	52
Making a Multi-party Call	52
Setting up the Multi-party Call	52
1. Call the first participant in the normal way.	52
2. Call the second participant in the normal way. The first call is automatically put on hold.	52
3. To join the first participant to the multi-party call, press the Options soft key and select the Join option. Press the OK soft key.	52
4. To add a new person to the multi-party call, call the person in the normal way and press the Options soft key. Select the Join option and press the OK soft key.	52
Having a Private Conversation With One Participant	53
1. Press the Options soft key and choose the Select One option. Press the OK soft key.	53
2. Highlight a person from the list by pressing the Up or Down key, and press the Select soft key or the key.	53
3. When the Private option highlights, press the OK soft key.	53
4. Now you can talk privately with that person. The other participants can still converse with each other.	53
5. To return to the multi-party call, press the Options soft key and select the Join option. Press the OK soft key.	53
Dropping One Participant	53
1. Press the Options soft key and choose the Select One option. Press the OK soft key.	53
2. Highlight a person from the list by pressing the Up or Down key, and press the Select soft key or the key.	53
3. Press the Down key to select the Remove option and press the OK soft key.	53
4. When you want to end the multi-party call, close the phone or press the key.	53
Using the Menus	55
Accessing a Menu Function by Scrolling	55
1. In Idle Mode, press the Menu soft key to access Menu Mode.	55
2. Scroll with the Up or Down key to reach a main menu, Phone Settings for example. Press the Select soft key or the Right key to enter the menu.	55
3. If the menu contains any sub-menus, Language for example, you can access them by scrolling with the Up or Down key and pressing the Select soft key or the Right key.	55
Accessing a Menu Function by Using its Shortcut	56
1. Press the Menu soft key.	56
2. Press the 6 key for Phone Settings.	56
3. Press the 5 key for Language.	56
List of Menu Functions	56
1. Text Messages	56
2. Picture Messages	57
3. Call Records	57
4. Camera	58
5. Sound Settings	58
6. Phone Settings	58
7. Organizer	60
8. Network Services	61
9. Funbox	61
Text Messages	63
Reading a Message	63
1. Select the required box and press the Select soft key.	63
2. Select the required message and press the View soft key to view the message contents.	63
3. To scroll through the message, press the Up or Down key.	63
Write New	64
Creating a Simple Text Message	64
1. Create your message as required.	64
2. When you have completed your message, press the Options soft key. The following options are available.	64
3. Select Send Only or Save and Send, and press the Select soft key.	65
4. Enter a destination number and press the OK soft key. The message is sent.	65
Creating a Message using the Options	65
1. Create your message as required.	65
2. Press the Options soft key.	65
3. Select one of the following options as required by using the Up and Down keys and pressing the Select soft key.	65
4. Complete the message, and send or save it by following the procedure from Step 2 on page 60.	66
Templates	66
Settings	67
Delete All	68
Memory Status	68
Voice Mail	68
Broadcast	69
Picture Messages	71
Inbox	71
Viewing a Message When You Receive it	71
1. Press the View soft key to view the message.	71
2. To scroll through the message information, press the Up or Down key.	71
Viewing a Received Message in the Inbox	72
Outbox	73
Draft	74
Write New	74
1. Enter the subject of your message and press the	74
2. When Add Here highlights, press the Options soft key and add the message contents using one of the following options:	74
3. When the added content displays, press the Down key to highlight Add Here.	75
4. Repeat steps 2 and 3 until you finish creating your message.	75
5. If you want to change the added items, press the Up or Down key to highlight one and press the Options soft key. The following options are available:	75
6. When you finish creating the message, choose Send from the options and press the Select soft key.	76
7. Choose one of the following options and press the Select soft key:	76
8. Enter a number or an e-mail address, or select a number in Phonebook.	76
9. When the correct number or address displays, press the OK soft key.	76
10. To send the message to multiple destinations, select Add Destination and press the Select soft key.	76
11. Repeat steps 7 to 10. You can enter up to 11 destinations.	76
12. When you are finished entering the destinations, select Send Message and press the Select soft key. Your phone sends the message.	76
Templates	77
1. Scroll through the template list using the Up and Down keys. When the message template you want highlights, press the Select soft key. The message text displays.	77
2. Press the OK soft key to use the following options:	77
Delete All	77
Memory Status	77
Call Records	79
Missed Calls	79
Incoming Calls	79
Outgoing Calls	80
Delete All	80
Call Time	80
Camera	81
Take and Send	81
Taking a Picture to Send a Message	81
1. Accessing the Take and Send menu turns on the camera at the front of the phone’s outer display. You can see the picture to be captured on the display.	81
2. Adjusting the image and aiming it to the subject:	81
3. If lighting is poor and a flash is required, select the right soft key to toggle the flash on and off.	81
4. Press the Camera soft key on the right side of the phone or the the to take the picture.	81
5. Press the Save soft key.	81
6. When you press the Next soft key after saving a picture, the following options are available:	81
Using the Camera options	82
My Photos	83
My Album	84
1. Select Next to go to the Photo Menu.	84
2. Select 1 or Send to name the picture and then press the OK soft key.	84
3. Select option 2 or Send to My Album. The Picture Messages screen is displayed and your picture is stored in the Picture Outbox and sent to your album.	84
My Journal	84
1. Select Next to go to the Photo Menu.	84
2. Select 1 or Send to name the picture and then press the OK soft key.	84
3. Select option 3 or Send to My Journal. The Picture Messages screen is displayed and your picture is sent to your journal and is also stored in the Picture Outbox.	84
Memory Status	84
Sound Settings	85
Ring Tone	85
Ring Volume	85
Alert Type	85
Keypad Tone	86
Message Tone	86
SMS Tone	86
SMS CB Tone*	86
Multi-Media Messaging Service (MMS) Tone	87
Folder Tone	87
Power On/Off	87
Extra Tones	88
Phone Settings	89
Infrared Activate	89
Display Settings	90
Wallpaper	90
1. Scroll through the list by pressing the Up or Down key.	90
2. Press the Select soft key when the required image is highlighted.	90
3. After viewing the image, press the Select soft key to display it on the idle screen.	90
Menu Style	90
1. Adjust the contrast by using the Up and Down keys or the keys on the left side of the phone.	90
2. When you are satisfied, press the OK soft key to save the selection.	90
Back Light	91
Auto Light	91
Service Light	92
Graphic Logo	92
Front LCD Display	92
Greeting Message	93
Own Number	93
Language	93
Security	94
PIN Check	94
Change PIN	94
Phone Lock	95
Change Password	95
Privacy	95
FDN Mode	96
Change PIN2	96
Extra Settings	97
ShortCut	98
1. Select the key to be used as a shortcut key by pressing the Up or Down key, followed by the Select soft key.	98
2. Select the menu option to be assigned to the key by pressing the Up or Down key.	98
3. Press the Select soft key to save the selection.	98
Reset Settings	98
1. Select the Reset Settings menu option.	98
2. Enter the 8-digit phone password and press the OK soft key.	98
Organizer	99
Alarm	99
1. Choose the type of alarm to be set.	99
2. Enter the required time and day of the week, if applicable.	99
3. Press the OK soft key.	99
4. If you select Morning Call in Step 1, select the repeat option: Monday to Friday or Monday to Saturday.	99
Calendar	100
Consulting the Calendar	100
Writing a Memo	100
1. Select a date on the calendar, using the navigation keys.	100
2. Press the Select soft key.	100
3. Enter your memo and then press the OK soft key.	100
4. If you want an alarm to ring on the chosen day, press the Yes soft key.	101
5. If you pressed the Yes soft key, set the time for the alarm and press the OK soft key.	101
6. When you use the 12-hour time format, select AM or PM and press the OK soft key.	101
Editing a Memo	101
1. To edit a memo, select the Calendar menu option.	101
2. Press the Options soft key.	101
3. Select the Edit menu option and edit the memo appropriately.	101
Time & Date	102
1. Select the city corresponding to your time zone by pressing the Left or Right key one or more times. The local date and time display.	102
2. Press the Set soft key.	102
Calculator	103
1. Enter the first number using the numeric keys.	103
2. Press the right soft key until the required arithmetic symbol appears; + (addition), - (subtraction), * (multiplication), / (division).	103
3. Enter the second number.	103
4. To view the result, press the key.	103
5. Repeat steps 2 to 4 as many times as required.	103
To Do List	103
Creating the To Do List	103
1. Press the New soft key.	103
2. Enter the new task.	103
3. Press the OK soft key.	103
4. Select high, normal or low priority using the Up and Down keys and press the Select soft key.	103
5. Enter your deadline and press the OK soft key.	103
Editing the To Do List	104
1. highlight the task.	104
2. press the View soft key.	104
3. scroll through the tasks using the Up and Down keys, if necessary.	104
1. highlight the task.	104
2. press the * key to mark the task as completed as of the current date and time.	104
1. highlight the task.	104
2. press the Options soft key.	104
3. select the Mark option.	104
4. select the appropriate status (Done or Undo).	104
1. press the Options soft key.	104
2. select the New option.	104
3. enter the text, priority and/or deadline for the task.	104
1. highlight the task.	104
2. press the Options soft key.	104
3. select the Edit option.	104
4. change the text, priority and/or deadline for the task, as required.	104
1. press the Options soft key.	105
2. select the Sort option.	105
3. select the sort criterion (High, Low, Done or Undo).	105
1. highlight the task.	105
2. press the Options soft key.	105
3. select the Copy option.	105
4. change the text, priority and/or deadline for the task, as required.	105
1. highlight the task.	105
2. press the Options soft key.	105
3. select the Copy to Calendar option.	105
4. change the text and deadline for the task and set the alarm, as required.	105
1. highlight the task.	105
2. press the Options soft key.	105
3. select the Delete option.	105
1. press the Options soft key.	105
2. select the Delete All option.	105
3. confirm the deletion by pressing the OK soft key.	105
1. press the Options soft key.	105
2. select the Exit option.	105
Voice Memo	106
1. Replay	106
2. Re-record	106
3. Save	106
4. Quit	106
Currency Exchange	106
1. Enter the current exchange rate of your source currency and press the OK soft key.	106
2. Enter the amount to convert and press the OK soft key.	106
3. Press the Exit soft key to exit the currency convertor.	106
Network Services	107
Call Forwarding	107
1. Select the type of call forwarding required by pressing the Up or Down key until the appropriate option is highlighted, and then press Select.	107
2. Select the type of calls to be forwarded by pressing the Up or Down key until the appropriate option is highlighted and then press Select.	107
3. Enter the number to which the calls are to be forwarded and press OK. To enter the international code, press the 0 key until the + sign is displayed.	108
Call Waiting	108
1. Select the type of calls to which the call waiting option is to be applied by pressing the Up or Down key until the appropriate option is highlighted and then press the Select soft key.	108
2. You can activate or deactivate the call waiting feature as necessary by using the Activate or Deactivate soft key respectively.	109
Network Selection	109
1. When Network Selection is displayed, press the Select soft key.	109
2. Press the Up or Down key until the appropriate option is highlighted and then press the OK soft key.	109
3. Press the Up or Down key until the preferred network is highlighted and then press the OK soft key.	109
Caller ID	110
Funbox	111
t-zones	111
Home	111
Favorite	111
1. Select an empty location and press the Options soft key.	111
2. Enter the address and press the Enter soft key.	111
3. Enter a name for the favorite item and press the Enter soft key.	111
Go to URL:	111
Clear Cache	112
Push Message	112
Games	112
Sounds	112
Images	113
Delete All	113
Memory Status	113
Solving Problems	115
When you switch your phone on, the following messages may appear	115
Insert SIM Card	115
Phone Locked Enter Password	115
Enter PIN	115
Enter PUK	115
“No service,” “Network failure” or “Not done” is displayed	115
You have entered a number but it was not dialed	116
Your correspondent cannot reach you	116
Your correspondent cannot hear you speaking	116
The phone starts beeping and “Warning Low Battery” flashes in the display	116
The audio quality of the call is poor	116
No number is dialed when you recall a phonebook entry	117
Access Codes	119
Phone Password	119
PIN	119
PUK	119
1. Key in the PUK and press the OK soft key.	120
2. Enter a new PIN of your choice and press the OK soft key.	120
3. When the Confirm New PIN message is displayed, key in the same code again and press the OK soft key.	120
PIN2	120
PUK2	120
1. Key in the PUK2 and press the OK soft key.	120
2. Enter a new PIN2 of your choice and press the OK soft key.	120
3. When the Confirm PIN2 message is displayed, key in the same code again and press the OK soft key.	120
WAP Browser	121
About the WAP Browser	121
Accessing the WAP Browser	121
1. When the idle Screen is displayed, press the Menu soft key to enter the menu mode.	121
2. Press the Up or Down until the Funbox menu option is displayed, and then press the Select soft key. You can also press the 9 key directly.	121
3. Press the Select soft key or the 1 key directly.	122
4. Press the Up or Down key one or more times to highlight the required option and then press the Select soft key.	122
Starting the WAP Browser	123
Exiting the WAP Browser	123
Using the WAP Browser	124
Using the Soft Keys	124
Navigating the Wap Browser	125
Entering Text, Numbers or Symbols	125
Using and Selecting WAP Menu Options	126
1. Press and hold down the * key. A menu is displayed.	126
2. Highlight the required menu option by pressing the Up and Down keys.	126
3. Select the option by pressing the Select soft key.	126
4. If necessary, select the secondary option using the Up and Down keys, and press the Select soft key to confirm.	126
Reload	126
Home	127
Go to URL	127
Show URL	127
Health and Safety Information	129
Usage guidelines: All about performance and safety	129
Getting the Most Out of Your Reception	129
Understanding the Power Save Feature	129
Understanding How Your Phone Operates	129
Knowing Radio Frequency Safety	130
Maintaining Your Phone’s Peak Performance	130
Maintaining Safe Use of and Access to Your Phone	130
Using Your Phone While Driving	131
Following Safety Guidelines	131
Using Your Phone Near Other Electronic Devices	131
Turning Off Your Phone Before Flying	132
Turning Off Your Phone in Dangerous Areas	132
Restricting Children’s Access to your Phone	133
Caring for the Battery	133
Disposal of Lithium Ion (Li-Ion) Batteries	134
Acknowledging Special Precautions and FCC	134