Samsung SIR-S4040 User Guide - Page 153

Chapter 9 Warranty and Specifications Limited Warranty Limited Warranty SAMSUNG Manufactured DIRECTV® DVR 90 Days Free Labor/One Year Parts Exchange WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. WHAT IS COVERED? Warranty coverage begins the day you purchase the product. For 90 days from the purchase date, the DVR will be replaced with a new, repaired, renewed or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping. From 90 days to 1 year from the date of purchase, your DVR will be replaced with a new, repaired, renewed, or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. You will be responsible for all labor and shipping costs. Contact Customer Support at the phone number found on the back of this User's Guide to obtain your cost (labor costs) for exchange. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After one year from the date of purchase, you pay for the replacement of all parts, and for all labor charges. WHAT IS EXCLUDED? Your warranty does not cover: • Labor charges for installation or setup of the product. • Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. • Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of TiVo Inc. • Incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.) • Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. • A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. • A product used for commercial or institutional purposes. • TiVo Inc. makes no warranty that the access connection will be a local (not long distance) phone call. 142