Samsung SM-T307UZNASPR User Manual - Page 94

Troubleshooting

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Settings Troubleshooting You can also check for software updates, and if necessary, reset services on your device. System updates Check for and install available software updates for your device. ◌ From Settings, tap System updates for the following options: • Download and install: Check for software updates. • Auto download over Wi-Fi: Download software updates automatically when connected to a Wi-Fi network. • Last update: View information about the last software update. • Update PRL: Download and install the Preferred Roaming List update. • Update Profile: Automatically update your user profile information. • UICC unlock: Enable the SIM slot to use another carrier's SIM card. Contact your service provider for assistance. Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1. From Settings, tap General management > Reset > Reset settings. 2. Tap Reset settings, and confirm when prompted. Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings. 1. From Settings, tap General management > Reset > Reset network settings. 2. Tap Reset settings, and confirm when prompted. 94

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94
Settings
Troubleshooting
You
can
also
check
for
software
updates,
and
if
necessary,
reset
services
on
your
device.
System
updates
Check
for
and
install
available
software
updates
for
your
device.
◌
From
Settings,
tap
System
updates
for
the
following
options:
•
Download
and
install
:
Check
for
software
updates.
•
Auto
download
over
Wi-Fi
:
Download
software
updates
automatically
when
connected
to
a
Wi-Fi
network.
•
Last
update
:
View
information
about
the
last
software
update.
•
Update
PRL
:
Download
and
install
the
Preferred
Roaming
List
update.
•
Update
Profile
:
Automatically
update
your
user
profile
information.
•
UICC
unlock
:
Enable
the
SIM
slot
to
use
another
carrier’s
SIM
card.
Contact
your
service
provider
for
assistance.
Reset
Reset
device
and
network
settings.
You
can
also
reset
your
device
to
its
factory
defaults.
Reset
settings
You
can
reset
your
device
to
its
factory
default
settings,
which
resets
everything
except
the
security,
language,
and
account
settings.
Personal
data
is
not
affected.
1.
From
Settings,
tap
General
management
>
Reset
>
Reset
settings
.
2.
Tap
Reset
settings
,
and
confirm
when
prompted.
Reset
network
settings
You
can
reset
Wi-Fi,
mobile
data,
and
Bluetooth
settings
with
Reset
network
settings.
1.
From
Settings,
tap
General
management
>
Reset
>
Reset
network
settings
.
2.
Tap
Reset
settings
,
and
confirm
when
prompted.