Samsung SMH1611B/XAC User Manual (user Manual) (ver.1.0) (English, French) - Page 21

troubleshooting appendix 06 WARRANTY Check these solutions if you have a problem with your microwave: Problem Solution The display and/or the oven is not working. Make sure the plug is properly connected to a grounded outlet. If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on. Remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the circuit breaker or replace any blown fuses. Plug a different appliance into the outlet. If the other appliance doesn't work, call a qualified electrician to repair the wall outlet. Plug the oven into a different outlet. The display is working, but the power won't come on. Make sure the door is closed securely. Check if any packaging material or anything else is stuck in the door seal. Check if the door is damaged. Touch Cancel twice and enter all the cooking instructions again. Is the power going off before the set time has elapsed? If there was a power outage, the time indicator will display: 88:88. If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuses. Cooks food too slowly. Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit. Has sparks or arcing. Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. The turntable makes noise or becomes stuck. Clean the turntable, roller ring and oven floor. Make sure the turntable and roller ring are positioned correctly. Causes TV or radio interference. This is similar to interference caused by other small appliances, such as hair dryers. Move your microwave (or appliance) away from appliances, such as your TV or radio. Specifications Model number SMH1611 Oven Cavity : 1.6 cu ft Timer : 99 minutes, 99 seconds Controls : 10 power levels, including defrost Power Source : Power Output : 120 VAC, 60 Hz 1000 Watts Power Consumption : 1580 Watts Net/Shipping Weight ST : 44.2 / 51.8 lbs B / W : 43.3 / 50.8 lbs Outside Dimensions 29 7/8"(W) X 16 1/2"(H) X 15 1/8"(D) Oven Cavity Dimensions 19 5/16"(W) X 9 5/8"(H) X 14 3/8"(D) Shipping Dimensions 33 3/8"(W) X 19 15/16"(H) X 19 13/32"(D) warranty SAMSUNG OVER-THE-RANGE(OTR) MICROWAVE OVEN Limited warranty to original purchaser This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. In-home service will be provided during the warranty labor period subject to availability within the contiguous United States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service repair can not be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may troubleshooting _21 SMH1611_XAC_03898B_EN-02.indd 21 2011-05-31 10:19:41