Samsung SMH9151STE User Manual (user Manual) (ver.1.0) (English) - Page 36

troubleshooting

Page 36 highlights

troubleshooting Check these points if your microwave oven... PROBLEM Display is not working. The display is working, but the power won't come on. Is the power going off before the set time has elapsed? Cooks food too slowly. Has sparks or arcing. The turntable makes noise or becomes stuck. Causes TV or radio interference. SOLUTION Make sure the plug is properly connected to a grounded outlet. If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on. Remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the circuit breaker or replace any blown fuses. Plug a different appliance into the outlet. If the other appliance doesn't work, call a qualified electrician to repair the wall outlet. Plug the oven into a different outlet. Make sure the door is closed securely. Check if any packaging material or anything else is stuck in the door seal. Check if the door is damaged. Touch Cancel twice and re-enter all cooking instructions. If there was a power outage, the time indicator will display: 88:88. If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuses. Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit. Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. Clean the turntable, roller ring and oven floor. Make sure the turntable and roller ring are positioned correctly. This is similar to interference caused by other small appliances, such as hair dryers. Move your microwave (or appliance) away from such appliances, such as your TV or radio. 36_ troubleshooting

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36_
troubleshooting
troubleshooting
CHECK THESE POINTS IF YOUR MICROWAVE OVEN…
PROBLEM
SOLUTION
Display is not working.
Make sure the plug is properly connected to a grounded outlet.
If the wall outlet is controlled by a wall switch, make sure the wall
switch is turned on.
Remove the plug from the outlet, wait ten seconds, and plug it in
again.
Reset the circuit breaker or replace any blown fuses.
Plug a different appliance into the outlet. If the other appliance
doesn’t work, call a qualified electrician to repair the wall outlet.
Plug the oven into a different outlet.
The display is working, but the
power won’t come on.
Make sure the door is closed securely.
Check if any packaging material or anything else is stuck in the door
seal.
Check if the door is damaged.
Touch Cancel twice and re-enter all cooking instructions.
Is the power going off before
the set time has elapsed?
If there was a power outage, the time indicator will display:
88:88
.
If no power outage occurred, remove the plug from the outlet, wait
ten seconds, and plug it in again. Reset the clock and any cooking
instructions.
Reset the circuit breaker or replace any blown fuses.
Cooks food too slowly.
Make sure the oven has its own 20 amp circuit line. Operating
another appliance on the same circuit can cause a voltage drop. If
necessary, move the oven to its own circuit.
Has sparks or arcing.
Remove any metallic utensils, cookware, or metal ties. If using foil,
use only narrow strips and allow at least one inch between the foil
and the interior oven walls.
The turntable makes noise or
becomes stuck.
Clean the turntable, roller ring and oven floor.
Make sure the turntable and roller ring are positioned correctly.
Causes TV or radio
interference.
This is similar to interference caused by other small appliances, such
as hair dryers. Move your microwave (or appliance) away from such
appliances, such as your TV or radio.