Samsung ST72 User Manual Ver.1.0 (English) - Page 141

i-Launcher, Start, All Programs, Samsung, Samsung i-Launcher, All apps, Applications, cannot display - drivers

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Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again. Videos may not play on some video player programs. To play video files captured with your camera, use the Multimedia Viewer program that you can install with the i-Launcher program on your computer. Situation i-Launcher is not functioning properly Your TV or computer cannot display photos and videos that are stored on a microSDXC memory card. Your computer does not recognize a microSDXC memory card. Suggested remedies • End i-Launcher and restart the program. • Make sure that i-Launcher is set to On in the settings menu. (p. 124) • Depending on your Windows computer's specifications and environment, the program may not launch automatically. In this case, click Start → All Programs → Samsung → i-Launcher → Samsung i-Launcher on your computer. (For Windows 8, click Start → All apps → Samsung i-Launcher.) Or, click Applications → Samsung → i-Launcher on your Mac OS computer. microSDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the exFAT file system before connecting the camera to the device. microSDXC memory cards use the exFAT file system. To use microSDXC memory cards on a Windows XP computer, download and update the exFAT file system driver from the Microsoft website. Appendixes 140

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Before contacting a service center
Appendixes
140
Situation
Suggested remedies
The TV does not
display your photos
•
Make sure that the camera is correctly connected to the
TV with the A/V cable.
•
Make sure that your memory card contains photos.
Your computer does
not recognize your
camera
•
Make sure that the USB cable is connected correctly.
•
Make sure that your camera is switched on.
•
Make sure that you are using a supported operating
system.
Your computer
disconnects the
camera while
transferring files
The ±le transmission may be interrupted by static
electricity. Disconnect the USB cable and connect it again.
Your computer
cannot play videos
Videos may not play on some video player programs.
To play video ±les captured with your camera, use the
Multimedia Viewer program that you can install with the
i-Launcher program on your computer.
Situation
Suggested remedies
i-Launcher is not
functioning properly
•
End i-Launcher and restart the program.
•
Make sure that
i-Launcher
is set to
On
in the settings
menu. (p. 124)
•
Depending on your Windows computer's speci±cations
and environment, the program may not launch
automatically. In this case, click
Start
→
All Programs
→
Samsung
→
i-Launcher
→
Samsung i-Launcher
on
your computer. (For Windows 8, click
Start
→
All apps
→
Samsung i-Launcher
.) Or, click
Applications
→
Samsung
→
i-Launcher
on your Mac OS computer.
Your TV or computer
cannot display
photos and videos
that are stored on a
microSDXC memory
card.
microSDXC memory cards use the exFAT ±le system.
Ensure that the external device is compatible with the
exFAT ±le system before connecting the camera to the
device.
Your computer does
not recognize a
microSDXC memory
card.
microSDXC memory cards use the exFAT ±le system.
To use microSDXC memory cards on a Windows XP
computer, download and update the exFAT ±le system
driver from the Microsoft website.