Samsung TL350 User Manual (user Manual) (ver.1.0) (English) - Page 124

PC Software, Start, My Computer, Intelli-studio, iStudio. exe, the A/V cable.

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Page 124 highlights

Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the external monitor with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transfer may be interrupted by static electricity. Disconnect the USB cable and connect it again. Depending on the video player programs, video files may not play. To play video files captured with your camera, install and use the Intelli-studio program on your computer. (p. 99) Situation Intelli-studio is not functioning properly Cannot set the DPOF for RAW files Suggested remedies • End Intelli-studio and restart the program. • You cannot use Intelli-studio on Macintosh computers. • Make sure that the PC Software is set to On in the settings menu. (p. 113) • Depending on your computer's specification and environments, the program may not launch automatically. In this case, click Start “ My Computer “ Intelli-studio “ iStudio. exe on your computer. You cannot set the DPOF for RAW files. Appendixes 123

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Appendixes
123
Before contacting a service center
Situation
Suggested remedies
Intelli-studio is not
functioning properly
•
End Intelli-studio and restart the program.
•
You cannot use Intelli-studio on
Macintosh computers.
•
Make sure that the
PC Software
is set to
On
in the settings menu. (p. 113)
•
Depending on your computer's
specification and environments, the
program may not launch automatically.
In this case, click
Start
My Computer
Intelli-studio
iStudio. exe
on your
computer.
Cannot set the DPOF
for RAW files
You cannot set the DPOF for RAW files.
Situation
Suggested remedies
The TV does not
display your photos
•
Make sure that the camera is correctly
connected to the external monitor with
the A/V cable.
•
Make sure that your memory card
contains photos.
Your computer does
not recognize your
camera
•
Make sure that the USB cable is
connected correctly.
•
Make sure that your camera is switched
on.
•
Make sure that you are using a supported
operating system.
Your computer
disconnects the
camera while
transferring files
The file transfer may be interrupted by static
electricity. Disconnect the USB cable and
connect it again.
Your computer cannot
play videos
Depending on the video player programs,
video files may not play. To play video files
captured with your camera, install and use
the Intelli-studio program on your computer.
(p. 99)