Samsung TS-H352A User Manual (user Manual) (ver.1.0) (English) - Page 19

Troubleshootin Connecting the Cables Problem The DVD-ROM drive is not detected by the computer. After installing the DVD-ROM drive, the PC gets slower. The DVD-ROM drive is not recognized by MS-DOS. The DVD-ROM drive is not detected by Windows. No sound is heard from an audio CD. A CD is not read or is read too slowly. The disc compartment will not open. When the MPEG software plays a Video CD, the pictures are not regular and the running speed is too slow. The Disc is not in message is displayed even though a disc has been inserted. The DVD-ROM drive is not detected after it is connected to a sound card. Meaning / Solution Check that the power, audio and IDE cables are correctly connected to the computer. Change the IDE cable and reconnect it to the computer. Preferably, connect a second IDE cable to the DVD-ROM drive in master mode. Check the position of the jumper in the master/slave select terminal. Reinstall the device driver or update it with the latest version by downloading it from the Samsung Web site. - Http://samsung-ODD.com - Http://samsung.com This case may occur when there is a Windows installation problem; reinstall Windows. Check whether the audio cable is correctly connected to the sound output terminal on the DVD-ROM drive and the sound card CD-IN terminal. Check that the sound card is operational. Adjust the volume control of windows. Check whether the CD is of good quality and clean it, if necessary. Check that the power cable is correctly connected. Power off and disconnect the PC. Insert a pin or unfolded paper clip in the emergency hole and push firmly until the disc compartment opens. Adjust the size of the replay screen. After checking the display resolution, adjust it, if necessary. The computer may not recognize the disc if you start playback too quickly after inserting the disc. Open and close the disc compartment and try again. Clean the disc and try again. The interface mode of the sound card is AT-BUS. You must therefore connect the DVD-ROM drive to the IDE port on the PC mother board, rather than to the sound card, or install an IDE compatible sound card.