Samsung UN32D5500RF Quick Guide (easy Manual) (ver.1.0) (English) - Page 16
Troubleshooting, License, List of Features - reviews
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Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troublehsooting section in the e-Manual. If none of the troubleshooting tips apply, visit samsung.com, and then click on Support, or call Samsung customer service at 1-800-SAMSUNG. Issues The TV will not turn on. The TV turns off automatically. There is no picture/video The remote control does not work. The cable/set top box remote control does not turn the TV on or off, or adjust the volume. Solutions and Explanations • Make sure the AC power cord is securely plugged into the wall outlet and the TV. • Make sure the wall outlet is working. • Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to 'Remote control does not work' below. • Ensure the Sleep Timer is set to Off in the System menu. • If your PC is connected to the TV, check your PC power settings. • Make sure the AC power cord is plugged in securely to the wall outlet and the TV. • When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there is no signal. • Check the cable connections. Remove and reconnect all cables connected to the TV and external devices. • Set the video outputs of your external devices (Cable/Set top Box, DVD, Blu-ray etc) to match the TV input connections. For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV. • Make sure your connected devices are powered on. • Be sure to select the TV's correct input source by pressing the SOURCE button on the remote control. • Reboot the connected device by unplugging and then reconnecting the device's power cable. • Replace the remote control batteries. Make sure the batteries are installed with their correct polarities (+/- )in the correct direction. • Clean the transmission window located on the top of the remote. • Try pointing the remote directly at the TV from 5~6 feet away. • Program the Cable/Set top Box remote control to operate the TV. Refer to the Cable/Set top Box user manual for the SAMSUNG TV code. ✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. ✎✎You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB. License List of Features Excellent Digital Interface & Networking: With a built-in HD digital tuner, nonsubscription HD broadcasts can be viewed without a cable box / STB (Set-Top-Box) satellite receiver. yy My Contents Allows you to play music files, pictures, and movies saved on a USB device. yy Anynet+(HDMI-CEC) Allows you to control all connected Samsung devices that support Anynet+ with your Samsung TV's remote. yy AllShare™ AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network. English - 16